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"It was perfect accommodations , the staff was extremely kind and helpful for anything needed and the facilities were exceptional . They took their time to help me with a small explanation when i inquired about my final billing and cleared up any confusions i had in a timely manner without delay via email . Would love to revisit and will be telling friends and family of our experience . "

"Fabulous staff and comfortable room. Could do with a kettle in the room"

"Courteous staff. Clean and comfortable room. Great breakfast buffet each morning. "

"Best place to stay in Vinci area"

"Big, spacious clean room, very comfortable stay"

"Very clean room. Sky TV watchable in Junior Suite. Breakfast was various and wonderful. Outside street parking is possible, but I parked in the garage which cost additional 15EUR. To get to the room, it was like a labyrinth."

"Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix "

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"

"Great facilities. Great staff and service. "