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"Staff were very friendly and helpful. Hotel is in a great location to explore the city. Although we didn't use the hotels jetty, the 2 we used were within a 2 minute walking distance. A lot of choice for a continental breakfast, some hot offerings too."

"Itcwas excellent except for the fact that it doesn't have a kettle in the room to even make hot tea"

"Breakfast option was good and staff were very helpful "

"Hotel was in a great location and was extremely clean. All staff were incredibly friendly and helpful. Food was lovely, although would have appreciated some variety with the hot option."

"Great location close to the Boat transportation, and you can get there driving! Very new and clean hotel! "

"Rooms were lovely, we got a free upgrade which was a bonus. Rooms were clean and well equipped for our two night stay. Location was good, canal front and there is a public transport stop right at the hotel. Bar staff were hit and miss - Bengali barman was wonderful!! Staff at reception were helpful and relatively knowledgeable (we were told cash only for Gondola ride, however, this is not the case). We didn’t eat at the hotel so could not comment on food. Overall we really enjoyed our two night stay here. "

"The staff was excellent The room was very clean Hotel is recommended "

"The staff are nice and helpful. There are several good Italian restaurants nearby. It’s convenient to take the water bus to everywhere."

"No air conditioning "