Calica Holidays from NZ$1,314

The property itself was great. Right on the beach, the room had a private pool. It was a perfect getaway spot if you are looking to be a $20-30 ride away from the big parties. The staff was readily available to help via WhatsApp. The rest of this list is not really the fault of the hotel but something travelers should be aware of: -May through September is peak sargassum (type of seaweed) season so the beach and water are not really accessible. -The constant reminder to tip and “tip is not included” was a bit annoying. It didn’t change my standard 20% tips but the frequency was annoying -The hotel advertises as “LGBTQ+ friendly.” I’ll say they are “admitting” but not “friendly.” The little jokes and laughs each time an attendant would walk by or after taking an order was a bit childish. Granted, I wasn’t expecting PV- or MC-level friendliness in Tulum but this was unwelcome. All that being said: hotel gets a 5; service 4; Tulum as an LGBT+ welcoming place gets a 2.

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful

We were looking for an all inclusive that did not feel like it was “mass produced”. The attention to detail and food and cleanliness was excellent. The staff are amazing (shout out to Gustavo (concierge), Carlos and Emilio (indoor wait staff) and Kevin (outdoor waitstaff). If you are looking for big, loud with lots of night life - this is not for you …. But we were looking for a peaceful week away and had plenty of options if we were interested in getting out of our pool chairs. Highly recommend.

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back

Overall great! Playmakers and rest of staff are great!!!, only downside was buffet area was very hot during lunch, ac could not keep up, and also need more bartender working at the swim up bar, only had 3 bartender they cant keep up , waited 15mins for a drink never had a bartender even walk by where i was at in the pool bar, then i got out of the pool to wait over 5 mins more to get one at the outside pool bar, was not staff fault, more a poor mangenment only having total of 4 bartenders working that huge bar. during main pool party times. Bash Dj need to stick to more of what the theme night are and songs that relate to them, first 30 mins he does then it the same old tracks they play everynight just in a different order, you can tell it gets old to all the people that been there more than 2 nights instantly kill the mood and dance floor starts to empty.