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"We stayed in a deluxe family room which was very spacious and had a nice bit bathroom. The room was pretty clean but the top of the headboard was very dusty. There was a kettle and some tea in the room but no coffee maker or even instant coffee and there was no fridge. The breakfast has a good selection on the buffet and a lot of menu items that you can order which were included in the price. Hotel guests have to pay extra to use the facilities on top of the room price at £10 per person, you also only get a robe if you are on a spa day. The "spa" was just a swimming pool, jacuzzi, sauna and steam room. There wasn't much relaxation space or loungers. I would have been very disappointed if I was coming for a spa day alone as the swimming pool was full of kids and wasn't very relaxing spa experience at all. The massage I had was very good and I would recommend getting one. Overall the hotel and the staff were nice and we had a good stay. "

"Breakfast was nice and good choice Parking was easy "

"Fantastic receptionist on arrival, good parking, good pool. Room tiny, bathroom ridiculously small; you couldn't shut the door without squeezing between the toilet and basin. I've never seen anything like it. If you were overweight you wouldn't be able to use the bathroom! Room cleanliness could have been better. Room was tired in general. Breakfast very good. Evening meal was ok, lots of food and drink not available which was disappointing. Evening restaurant staff mixed - ladies serving were very hard working and friendly - older barman didn't seem very happy. Overall ok stay but I couldn't stay in that tiny room again and for £145 for one night room only was overpriced"

"The location was good, the room was average and the pillow was terrible. T"

"Great location in the centre of Norwich "

"Pretty basic hotel, but perfectly functional. Very handy location just 5 mins walk from the station."

"Food was really good and priced well. Beds were comfortable, staff were lovely. Location great and parking a real bonus. "

"Very comfy beds, breakfast is a bit chaotic but they said they were short staffed. Metal teapots could do with a better clean and soft drinks were a bit expensive. Staff were friendly, driving range was fun and we had full use of spa, pool and gym. Nice relaxing few days away.. recommend the Sugar Beat and Duke of Delhi if you want to eat off site. "

"Great value for your money!"