The staff was wonderful, they go above and beyond with directions and customer service. The room was very clean and excellent hot water with a lot of pressure in shower. It was hard to keep the room temperature right, was too hot or too cold, and since there's no elevator you can hear people arriving throughout the day/night (thud, clink, thud, clink echoing). convenient location, good breakfast with fruit, a variety of eggs, cheeses/meats, many pastries, coffee/tea/hot chocolate, cereal, including a few local things. I recommend unless you have trouble with stairs and luggage, or if you're a light sleeper.