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"The after hours check in procedure was truly awful but otherwise this is a nice hotel "

"The check in was very smooth and fast, the room was clean. Breakfast was good, with healthy food selections available. The hotel is located less than 500 meters from the popular Shopping Mall"

"Room was spotless, staff very service minded"

"The whole experience at this hotel was awesome. Lovely friendly staff. Fantastic hotel. Can’t wait to come back"

"t was a great stay over the New Year holiday. I needed to spend a few days in Hamburg and chose this hotel because of reviews. I am happy that I did. The check in was very swift; I received an email few days prior to my trip, asking to check in online and provide my documents. I complied and got a confirmation. When I have arrived to the hotel, the staff was extremely helpful and friendly, they were able to check me in before the usual time and I di not have to wait. My room was really good, nice view from the window, everything was working a very comfortable bed, a well equipped bathroom, 2 free bottles of water. The breakfast was a great choice of cold and hot food, everything was fresh. It is buffet style, so you won't be hungry. The maid service was great, my room was cleaned properly, towels changed and even got more water bottles. The hotel has a sauna and a small gym. The location of the hotel is very convenient, it is very close to the metro station ( U1 line) and a local bus station. There are a few supermarkets, including cafes and restaurants. Also the hotel is right in the park, so no noise from the traffic. I really enjoyed my stay."

"Nothing"

"Room was more spacious than I had expected, staff at reception and in restaurant was very friendly, food offered for breakfast and dinner was very good with a broad variety. A very convenient parking garage."

"We got a room with a fold out couch for our family of 4. The kids’ bed was comfortable! The indoor pool looked like the pictures, and dinner in the hotel restaurant was delicious. "

"very nice room, breakfast and staff friendly."