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"Rooms were great, the people were lovely! And even though there was a huge line for check in, the staff were friendly and efficient! "

"Amazing staff at the reception. Food was stupendous"

"Always a great place to stay"

"Clean, large room. The entire staff was so sweet and lovely making the experience even better! "

"The room was great, the staff was accommodating even though they were incredibly being hosting many people in to watch the NFL game the next day. Highly recommend this hotel, and to add to this, Cleveland was a blast!. "

"One of the best stays ever. Great staff, beautiful place, perfect"

"The front desk was very considerate and helpful, and the valets were extremely friendly and polite "

"I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕"

" When going to Cleveland Clinic often you need a place to call home. We love the atmosphere, the FREE parking and great Breakfast they offer. And it is very close to the Clinic!"