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"Very nice staff. "

"Ok not great "

"We always choose this hotel when visiting Cleveland. It’s clean and convenient to the casino. "

"good "

"The staff was very welcoming and helpful."

"Awesome staff"

"Hotel is in a great locatoin in the city, putting you within walking distance of the parks, bars, restaurants, and other attractions. It's directly attached to the historic Arcade and it's beautiful, however the arcade appears to be mostly vacant with only a couple of restaurants and services inside. The hotel itself is decent but needs updating. Stained and snagged carpet, walls were knicked and scraped up, fixtures in the room coming out of the walls, one of our lights in the room didn't work, outlets were so worn they wouldn't hold phone chargers, etc. I would stay here again as it was "good enough" for the price, but it's not the best room in the world. "

"Parking was easy. Room was nice. "

"Great place to stay, food and drinks were great at the restaurant."