Broad Channel Hotels, New York

"Very nice location, great staff. Will be back"

"The hotel was a little dated, but it was fine. There were people fighting in the hall. The in-room phone did not work. I called the front desk on my cell and they answered and immediately put me on hold-for 20 minutes. It was scary. I did not feel safe with the fighting and not being able to get hold of the front desk in a timely manner. I dont think I will stay here again. "

"The AC, could use a little help, but we did not get hot. "

"Clean room, great staff, great location."

"The room was decent, small hallways, the staff is super friendly and you are right there in waking distance from everything!"

"Restaurants were great!"

"Amazing hotel! "

"First off, the property location is the best if you want to stay in time square. Very convenient walking every where and very easy to look for food. The breakfast was the same every day so you can plan what to eat on your first day and try a different one on your next days. The room is very cramped for a family of 4, we got the 2 double beds. It’s hard to move around especially when have 4 luggages but I think this is what you pay for the location convenience. The room is clean but they rarely come to clean it while you’re there and sometimes they don’t even check if you still have shampoo or shower gel, I have to call for refill which they did right away. The air con or heating is very noisy. Elevator can be crowded may take time to use but it worked out for us. "

"Room was clean "