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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
Beachfront hotel with full-service spa and 24-hour front desk

Choose dates to view prices

The Cumberland Hotel - OCEANA COLLECTION in central Bournemouth offers a stylish getaway. Enjoy sports massages or manicures at the spa, dine on international dishes at Mirabelle, and enjoy room WiFi. Indoor/outdoor pools with sun loungers and umbrellas await.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
The current price is NZ$143
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Champagne service
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Crash Pad Single Room

Crash Pad Single Room

Crash Pad Single Room

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Champagne service
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Champagne service
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Family Room for 3

1 bedroom, desk, iron/ironing board, free WiFi

Standard Family Room for 3

  • Sleeps 3

View all photos for Standard Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Standard King or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard King or Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Champagne service
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite with Sea View and Balcony

1 bedroom, desk, iron/ironing board, free WiFi

Suite with Sea View and Balcony

  • Sleeps 2

View all photos for Compact Single Room

1 bedroom, desk, iron/ironing board, free WiFi

Compact Single Room

  • Sleeps 1

View all photos for Superior Double Room with Ocean View and Balcony

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room with Ocean View and Balcony

  • Sleeps 2

View all photos for Compact Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2

View all photos for Ocean Front Family Room of 3 with Balcony

1 bedroom, desk, iron/ironing board, free WiFi

Ocean Front Family Room of 3 with Balcony

  • Sleeps 3

View all photos for Ocean Front Double Room with Balcony

1 bedroom, desk, iron/ironing board, free WiFi

Ocean Front Double Room with Balcony

  • Sleeps 2

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About the area

Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF

What's nearby

  • Bournemouth Beach - 4 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 13 min walk - 1.2 km
  • Oceanarium - 16 min walk - 1.4 km
  • Bournemouth International Centre - 16 min walk - 1.4 km
  • Bournemouth Pier - 16 min walk - 1.4 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪The Anvil - ‬11 min walk
  • ‪El Murrino Beachside - ‬13 min walk
  • ‪Domino's Pizza - ‬12 min walk
  • ‪The Green House - ‬8 min walk
  • ‪Noodle Bar - ‬10 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

Upscale hotel near Bournemouth Beach
Close to Bournemouth Pier and Bournemouth International Centre, The Cumberland Hotel - OCEANA COLLECTION provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a facial, a manicure/pedicure or a Thai massage at the on-site spa. The on-site international cuisine restaurant, Mirabelle, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Access to a nearby indoor pool, access to a nearby health club and a lift
  • Massage treatment rooms, a banquet hall and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms have comforts such as 24-hour room service, in addition to perks such as late-night room service and free WiFi.
Extra amenities include:
  • Highchairs and children's dinnerware
  • Bathrooms with baths or showers and free toiletries
  • Plasma TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

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Suncliff Hotel - OCEANA COLLECTION

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
7.2 out of 10, Good, 1,007 reviews
The price is NZ$113
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's dinnerware
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
The following facilities will be closed during January, February, March, April, December and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Does The Cumberland Hotel - OCEANA COLLECTION have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the swimming pools will be unavailable from January 23 2026 until January 26 2026 (dates subject to change).

How much does it cost to stay at The Cumberland Hotel - OCEANA COLLECTION?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Cumberland Hotel - OCEANA COLLECTION on 23 Nov 2025 start from NZ$142.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cumberland Hotel - OCEANA COLLECTION pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Cumberland Hotel - OCEANA COLLECTION?

Self-parking is available for GBP 12.00 per night. Limited spots are available.

What time is check-in at The Cumberland Hotel - OCEANA COLLECTION?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Cumberland Hotel - OCEANA COLLECTION?

Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).

Where is The Cumberland Hotel - OCEANA COLLECTION located?

Located in Bournemouth City Centre, this beachfront hotel is in the city centre and within a 15-minute walk of Bournemouth Beach and Bournemouth Pier. Boscombe Beach and Bournemouth Lower Gardens are also within 15 minutes. Bournemouth Station is 18 minutes by foot.

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The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon Page

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025

6/10 Okay

Julie

Liked: Staff & service
The hotel could benefit from an update, rooms very tired and skme areas in need of a good clean
Stayed 2 nights in Aug 2025

6/10 Okay

Norma

Liked: Amenities
Excellent breakfast but hotel rooms tired and needing refurb.
Stayed 1 night in May 2025

8/10 Good

Terena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with friendly helpful staff.
Stayed 2 nights in Nov 2022

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.
Stayed 1 night in Apr 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024

10/10 Excellent

Janice andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou the hotel was great and we will be returning as a larger group.
Stayed 1 night in Jul 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always my go to hotel

Love this hotel. So cool love the decor and staff are so nice. My go to hotel when I land at Bmth.
Stayed 1 night in Oct 2023

2/10 Terrible

Valentin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
noisy and you cannot sleep properly
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

2 Day break

Great 2 day break. Dinner and breakfast was great as was the staff. Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Overnight stay

Stayed with the family on 4th floor. Nice sea view room, radiator kept room warm. Bed seemed too soft and towels definitely needs to be cleaned and inspected before laying out for guests.
Stayed 1 night in Feb 2025

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!!! It should be rated 5⭐️⭐️⭐️⭐️⭐️ Thank you !!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Helen

Liked: Staff & service, room comfort
Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive!
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff were always so welcoming and friendly. The restaurant was great, there were always plenty of good options for dinner. Good location. Very thin walls could hear guests walking past and snoring from other rooms.
Stayed 5 nights in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay for a funeral

Myself and a large amount of family booked to stay as the hotel were also providing services for my mothers post funeral reception. From start to finish everyone we dealt with were exceptional. Professional and sensitive to our situation throughout our stay, managing to accomodate everyone's needs as they came. The reception team, bar and restaurant staff and the guys sorting out the function room were great. Our actual room and those of my family were all very clean and comfortable. We ate in the restaurant at short notce with no issues and ate in the bar area at various points, with all the food being very good. We have stayed a few times over recent years and always get great service. The location is great and handy for town as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service
Furniture tired . Staff excellent. Room clean and as it should be for a good 3 star hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Julija

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely need to do renovation, hotel very tired. Worse hotel I have been.
Stayed 1 night in Jul 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Art Deco Hotel

The Cumberland is still one of the "better" hotels in Bournemouth, however the East Cliff area is somewhat run down with a few very run down or disused hotels. I had a single room which was compact but comfortable. The bathroom was clean and the towels were some of the best I've had in a hotel of late. Guest areas are kept clean & tidy and the swimming pool area looked good, I didn't use the pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

We had a 4 day stay with the Cumberland Hotel, we were welcomed by a friendly reception staff. The lounge area is comfortable and a good place to relax to have a drink, read or have a bar meal. Our room was comfortable. I did think £12 per night parking was a little expensive as we hadnt booked direct.
Stayed 3 nights in Nov 2022

8/10 Good

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked all the art nouveau decoration, all was lovely and clean and inviting. The car park was small and when you have to pay for parking we expected to be able to park there.
Stayed 2 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab weekend in Bournemouth to end the summer

Had a really nice weekend break at the Cumberland Hotel, booked a sea view room with a balcony which was wonderful as we had sunny weather and clear skies. Service was very good and overall cleanliness was good too. The indoor pool in the hotel next door was great, the gym was a little basic and not easy to find but as it was included in the price not an issue as the was enough equipment to have a good work out if you are adaptable
Stayed 3 nights in Sep 2022

4/10 Poor

Clare

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was told that cats and dogs were accepted. On arrival I paid for it then I was told it was not allowed in the hotel. Two hours were wasted of my vacation trying to organise him to be collected therefore I missed going in the pool and sauna and sitting by the outside pool. The food was good but there were dog fleas in the bed. I got attacked whilst asleep in my bed therefore missing my breakfast!.
Stayed 1 night in Apr 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities

Good but not great

Amazing location - excellent view. The pro's excellent staff, restaurants, facilities. Cons - dated, rooms looking old. Minor stuff with us - TV didn't work, shower too hot, rattling air con Needs significant modernisation.
Stayed 2 nights in Aug 2023