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Reviews of Bogota Plaza Hotel

4 out of 5
Bogota Plaza Hotel
Calle 100 No 18a 30, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 473 out of 756 reviews" "
Rating 8 - Good. 197 out of 756 reviews" "
Rating 6 - Okay. 47 out of 756 reviews" "
Rating 4 - Poor. 22 out of 756 reviews" "
Rating 2 - Terrible. 17 out of 756 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent a very good weekend The hotel is very nice and comfortable. The staff is always handful with everything
Stayed 1 night in May 2024

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In General was a wonderful experience I will recommend very highly.
Stayed 3 nights in May 2024

10/10 Excellent

Kun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Cleaniness
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as usual I will stay there again
Stayed 1 night in May 2024
Response from Juanes Departamento de Reservas on 15 May 2024
Buen dia Sr Nathan Agradecemos al valioso tiempo que se se tomo para evaluarnos, Esperamos ser siempre la primera opción que tome cuando desee hospedarse

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome. Friendly staff. Great rooms!
Stayed 3 nights in May 2024
Response from Juanes Departamento de Reservas on 15 May 2024
Buen dia Sr GeorgeLe agradecemos Por el tiempo que se tomo para evaluarnos, esperamos tenerlo de vuelta en esta su casa

8/10 Good

rob, oranjestad

Stayed 3 nights in Apr 2024
Response from Juanes Departamento de reservas on 15 May 2024
Reciba un cordial saludo señor RobGracias por el valioso tiempo que se tomo evaluarnos Nos complace informarle que el hotel esta a su espera

10/10 Excellent

rob, oranjestad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in the restaurant - breakfast
Stayed 3 nights in Apr 2024
Response from Juanes Departamento de reservas on 22 Apr 2024
Reciba un cordial saludo Sr RobAgradecemos el valioso tiempo que tuvo para calificarnos, esperamos ser siempre su primer opción para alojarse en bogota

10/10 Excellent

GUSTAVO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y a buen precio.
Stayed 1 night in Apr 2024
Response from Juanes Departamento de Reservas on 19 Apr 2024
Reciba un cordial saludo Sr GustavoLe agradecemos por el valioso tiempo que se tomo para calificarnos, esperamos ser su primera opción para una próxima estadía

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for people with disabilities.
Stayed 2 nights in Apr 2024
Response from Juanes Departamento de Reservas on 8 Apr 2024
Reciba un cordial saludo Sr Lina.Le agradecemos por su valioso tiempo para calificarnos, esperamos ser su primera opción para su próxima estadía a esta, su casa.

10/10 Excellent

Andres, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All were great
Stayed 3 nights in Mar 2024
Response from Juanes - Dpto Reservas on 2 Apr 2024
Buen dia sr Andres.Muchas gracias por evaluar tu experiencia en nuestro hotel, esperamos tenerte de nuevo en nuestro establecimiento !

10/10 Excellent

Luz

Pretty quiet
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Renan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renewed property, great service
Stayed 2 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

6/10 Okay

LYDA

Stayed 5 nights in Feb 2024
Response from Juanes Departamento de Reservas on 2 Apr 2024
Buen dia estimada LYDA,Agradecemos y valoramos el tiempo que se tomo para dejarnos su calificación, esperamos su próxima visita para poder mostrarle cuanto hemos mejorado para que así pueda disfrutarlo

10/10 Excellent

Gamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and great service
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Mar 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I will stay there again.
Stayed 1 night in Feb 2024
Response from Juanes Departamento De reservas on 15 May 2024
Buen dia Sr Nathan Gracias por el valioso que se tomo para evaluarnos, el hotel esta esperando una pronta y grata visita

10/10 Excellent

Andrea, Bogota

Stayed 1 night in Jan 2024
Response from General Manager on 5 Feb 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

Celia, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from General Manager on 5 Feb 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Feb 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

enrique

Stayed 4 nights in Dec 2023
Response from Gerente General on 26 Dec 2023
Agradecemos su calificación

8/10 Good

Eyal

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Cristian on 21 Nov 2023
Un saludo Eyal... Gracias por habernos elegido durante su estadíaNuestro equipo está siempre dispuesto a brindarle una cálida experiencia en los servicios que ofrecemos, A diario nos esforzamos para que su experiencia sea impecable.¡Esperamos de nuevo tener el gusto de servirle!-Equipo Bogotá Plaza.

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gerente General on 1 Nov 2023
gracias por alojarse con nosotros

2/10 Terrible

Fernando

Stayed 1 night in Oct 2023
Response from Gerente General on 26 Dec 2023
Agradecemos su calificación

10/10 Excellent

Antonio O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Gerente General on 1 Nov 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

BIELKA FELICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gerente General on 1 Nov 2023
Agradecemos su calificación y esperamos su regreso

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gerente General on 1 Nov 2023
Agradecemos su calificación y esperamos su regreso

2/10 Terrible

sibel

Disliked: Cleanliness
Matter are nasty
Stayed 8 nights in Sep 2023
Response from Gerente General on 1 Nov 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service. Excellent staff.
Stayed 7 nights in Sep 2023
Response from Gerente General on 1 Nov 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Excellent staff.
Stayed 2 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Dear guest, we want to thank you for your rating and comment, we are happy to know that we made your stay a memorable memory, we hope to have the opportunity to welcome you again.

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend the mountain side instead of the street side. A bit quieter.
Stayed 1 night in Aug 2023
Response from General Manager on 6 Sept 2023
Dear guest, we are pleased to know that your recent stay at the hotel was pleasant, that you enjoyed our services, and we hope to have the opportunity to welcome you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Gerente General on 6 Sept 2023
Estimado huesped nos complace saber que su reciente estadia en el hotel fue grata, que disfruto de nuestros servicios, esperamos tener la oportunidad de recibirlo nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Gerente General on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2023
Response from General Manager on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the personal, very nice people, very secure
Stayed 12 nights in Jul 2023
Response from General Manager on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención excelente. Buen desayuno y resalto la atención del personal en el restaurante que se sirve el desayuno
Stayed 3 nights in Jul 2023
Response from General Manager on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

8/10 Good

HYESUK

Stayed 2 nights in Jul 2023
Response from General Manager on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

8/10 Good

Denis, Sidmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Exec rooms are roomy and great, the staff are attentive.
Stayed 1 night in Jun 2023
Response from General Manager on 24 Aug 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

6/10 Okay

Victor

.
Stayed 4 nights in Jun 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
I am from Canada and stayed at this property from May 29th to June 5th. I felt safe and staff went out of their way to make sure my stay was safe and comfortable. Walking distance to everything.
Stayed 7 nights in May 2023
Response from General Manager on 14 Jun 2023
We want to thank you for your rating and we look forward to seeing you again at the hotel.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay staying at this hotel but it could have been better and breakfast was okay as well but everyday I stay there they were out of eggs or bacon or something and the choices were very limited so it was okay
Stayed 5 nights in May 2023
Response from General Manager on 14 Jun 2023
We want to thank you for your rating and we look forward to seeing you again at the hotel.

6/10 Okay

Jorge

Stayed 1 night in May 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 31 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

8/10 Good

Erniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 3 nights in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 10 May 2023
Dear Erniel, Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

8/10 Good

Ryan

Stayed 3 nights in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 26 May 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience was very pleasant. Our room was huge and clean. We were surprised to notice that basic toiletries were not complimentary. The breakfast was delicious and plentiful. Don't get there late though or things won't be available. The service was excellent and the staff was polite and courteous.
Stayed 1 night in Dec 2022
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 6 Mar 2023
Dear Betty, We sincerely thank you for the time spent to share your comments, we assure you that we will attend your valuable suggestions to make your next visit a better experience.Cordially.Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

6/10 Okay

guoyuan

Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 24 Mar 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

10/10 Excellent

OSMAN, Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso , pero lo hace mucho más agradable todo su personal por el trato que nos dieron
Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 27 Feb 2023
Estimado Osman, Muchas gracias por tomarse el tiempo de evaluarnos, le esperamos en su próxima visita a Bogotá en esta su casa.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al ClienteBogotá Plaza Hotel

10/10 Excellent

Saul, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 27 Feb 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 Feb 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

Ortelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service !!!!!
Stayed 1 night in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 22 Feb 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel