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"My room was beautiful, well equipped with a very comfy bed. The staff were welcoming, friendly and very helpful. "

"We were upgraded to the an apartment which was incredible. We had a lot of space. The rooms were lovely. Kitchen had coffee, tea, chocolate and biscuits. The staff during breakfast were very attentive and made sure we enjoyed our breakfast. Would certainly recommend and we will be back. "

"yes room clean i did have to go to the bar to ask for somebody to check us in, after numerous calls "

"Great food. Comfortable room. Excellent location and character. Staff friendly and helpful."

"What a beautiful location staff were lovely so helpful our first time here but definitely won’t be the last at this little gem in Worcester "

"Great value"

"Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good. "

"Cloe the deputy manager was awesome! We had a medical event & she absolutely owned it! Rang 111 with us, relayed info,organised taxi to ED,showed that extra genuine care by sending us with water and biscuits, made sure the night porter knew we would need access & checked in with us in the morning extending check out without us asking! She did all this with professionalism and respect and led her team to give a seamless friendly & efficient service. Would recommend without hesitation and 5 stars!!"

"The reception is warm and helpful"