Balcony view

Reviews of Luna Sea Inn

3.5 out of 5
Luna Sea Inn
South Coast Highway, Bluefields, Westmoreland

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very nice. Thanks
Stayed 3 nights in Apr 2024

6/10 Okay

Dawnia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The restaurant staff was nice and the food was authentic and tasty.
Stayed 4 nights in Apr 2024

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a delux room months in advance, but we’re told that the travel agents mislead us, we had hours of negotiations until they “did us a favour” and found a room for us where the lights actually worked and had been serviced. The property is more not just tired, it’s dilapidated, like the owners have given up. The pool is basically a eight foot hot tub - so filmy that I saw NO ONE use it. Broken safes and dodgy wiring. A single light worked. Room service did not happen despite putting a card out @08:00, by 18.00 still no clean. Excuses for everything - slow safe engineers, miss allocation by the travel agent at reception and the owner. Conversely the restaurant food is very good and the serving staff are wonderful. I would no recommend until the place is totally refurbished.
Stayed 3 nights in Mar 2024
Response from Dr. Linda on 22 Mar 2024
You booked a queen room on the side which you did not want. You wanted a king room on the front which we did not have. I moved others around to give you a king room on the side. I offered a full refund but you declined. I even gave you breakfast which you had not paid for. You inadvertently put the "do not disturb" side instead of the make room side on the door. You did not request room service at all.I am glad you enjoyed the restaurant and staff.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. It is a gem. Would definitely stay there again. The staff and bartender was amazing.
Stayed 3 nights in Aug 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Donna, Walpole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten path, very authentic vibes, quite location. People in the area are very friendly try Barry's Sweet Potato Puddin. Staff was amazing at the Resort. Owner was present on site she's very warm and entertaining. Small cove in the rear for swimming also one of the Best Beach in the area is very close by. Covid/Pandemic No movement lockdown in Jamaica at the time made it impossible to get a variety of food, but what was prepared was amazing. Must try their Guava Jerk Lobster.
Stayed 3 nights in Aug 2021
Response from Linda on 2 Sept 2021
So glad you enjoyed your stay. Our staff dos try to make everyone's experience great. Thank you for the kind review. Linda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, excellent service! We really enjoyed this lovely hotel. Stayed for 4 nights!
Stayed 4 nights in Feb 2020
Response from Linda on 10 Mar 2020
Thank you for your kind review. We hope to see you again soon!

10/10 Excellent

Nats, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! Don’t let the front of this property deceive you. The beauty is at the back. Water-edge view...a gazebo with a FANTASTIC sunset in the evening is to die for! Oh my goodness! The rooms were very clean and I loved the pebble floor bathroom. Nice, clean white towels too. A very rustic feel to the rooms. The staff is also wonderful. Very friendly and courteous. A little off the beaten path, but well worth the trip. I enjoyed my short stay at Luna Star and will definitely go back.
Stayed 1 night in Feb 2020
Response from Dr. Linda on 9 Feb 2020
Nats, We are so glad you enjoyed your time with us. We hope to see you again soon.

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Response from Dr. Linda on 9 Feb 2020
Thanks for the four star review. We hope we earn all five stars next time!

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is paradise. Our teenagers loved the kayaks, went out to the reef several times. The restaurant has wonderful food, vibes and service. If you want a peaceful, safe, real Jamaican vacation, THIS IS THE SPOT. Walk around and meet the people in the neighborhood, the best beach in the area( Bluefields beach) is walking distance. Enjoy !
Stayed 2 nights in Jul 2018
Response from Dr.Linda on 16 Dec 2019
Thanks so much for joining us. We appreciate the kind words. I agree, this is a place to relax and enjoy the true Jamaican experience.

10/10 Excellent

corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Luna Sea Inn is paradise! Absolutely the best spot on the island. Our teenagers loved to take the kayaks out to the reef. The restaurant has excellent food, great vibes and excellent service! If you want a peaceful , safe real Jamaican vacation, THIS IS THE SPOT!
Stayed 2 nights in Jul 2019
Response from Linda on 16 Dec 2019
Thanks so much for the great review. We really enjoy having young people here.

10/10 Excellent

Sian, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the sea from the room. Very friendly staff. Great food. Highly recommended.
Stayed 2 nights in Nov 2019
Response from Dr. Linda on 3 Dec 2019
Thanks so much for the kind review. We are so glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is paradise. Dr. Linda has created a true oasis that features some of the most incredible food I've ever enjoyed. Our room was beautiful, and I loved the ocean view from my adjoining deck. There is a set of stone carved stairs that lead directly into a tiny private cove right off of my room! Her attached restaurant and bar serve incredible food and cocktails! The food is INCREDIBLE. Come to Jamaica just for her menu! It changes frequently because she sources her staples locally. So fresh! The rooms also have an electric kettle, French press, glasses, milk, and blue mountain coffee ready to go for a fresh cup before you leave your room. The whole hotel has free WiFi access! It was reliable and fast for our phones. Our room also had a silent a/c, and it worked so well that we would get chilly if we ran it too much! I do not recommend trying to drive to Luna Sea from either airport. Dr. Linda will arrange that upon request. She will also arrange some incredible experiences for you, all you have to do is ask. Everything is extremely well priced! I cannot emphasize enough two things: 1) this place is a true oasis, and 2) do not try to drive here. If you do, she offers a fabulous welcome rum punch and free on site parking. Absolutely, hands down, 100% come visit Luna Sea. You can plan everything you want to experience in Jamaica, the perfect trip, all in comfortable accomodations. Linda will help you plan every detail. All for a fraction of the cost of the bigger resorts
Stayed 3 nights in Sep 2018
Response from Dr. Linda on 7 Nov 2019
Thanks so much for that wonderful review. We truly try to take care of all of our guests needs. I do look forward to your return visit.

8/10 Good

Tabby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locaton was great! It was a very relaxed atmosphere. There was a dj on property playing music near the restaurant. That was unexpected. The room was clean and decently appointed, if a little small (for four people). The outdoor space was open and had lovely vistas all around. There were a lot of places to sit and enjoy the views. The food was okay. The staff were friendly enough. We had a nice stay there for one night, but I would not book an extended stay (more than 2 nights) there.
Stayed 1 night in Aug 2019
Response from Dr. Linda on 5 Aug 2019
We are glad you enjoyed your stay. I am surprised you felt the room was small. It does have a queen and a double and at times we have even added a twin. I do think any one room is small for four persons. Linda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for food and drink on the South Coast
Two days and nights in the sun to attend a wedding at Sandals South Coast at a reasonable cost
Stayed 2 nights in Jun 2019

6/10 Okay

Gerald

Disliked: Property conditions & facilities
Stayed 5 nights in May 2019
Response from Linda on 28 Jun 2019
Hello Gerald, I am sorry you did not enjoy your visit more. Is there anything we can do to make sure your next visit is great?

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Jamaica 🇯🇲 2019
Our stay was ok but there is always need for improvements Food &. Entertainment are the most important areas to focus on when traveling
Stayed 5 nights in May 2019
Response from Dr. Linda on 21 Jun 2019
I agree that there is always a need for improvement. If you have specific suggestions, I would be delighted to hear them. Since we are small, we cannot afford nightly entertainment. Most of our guests love watching the stars, listening to the waves and reconnecting with loved ones. If you did not get what you were hoping for, I am very sorry. Linda

10/10 Excellent

Bianca, Bronx, NY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were amazing. Everyone was so accommodating. Also the food was delicious!! Would definitely stay here again :)
Stayed 3 nights in Mar 2019
Response from Dr. Linda on 3 Apr 2019
Thanks so much for the kind words. We were recently written up as one of the top fifteen restaurants in the entire island by Jamaica Experience, the MoBay Club magazine. We look forward to seeing you back soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and disappointing
Massively overpriced for the area and quality.
Stayed 3 nights in Dec 2018
Response from Linda on 7 Jan 2019
We are very sorry you did not enjoy your stay with us. Most of our guests find the experience wonderful. Since you did not state your name or tell us what was wrong, we are unable to assist you any further.

10/10 Excellent

Renee, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is a rear gem we have found. It is clean, the staff is very professional, the food is delicious and we got free breakfast included. The closeness to the ocean is breathtaking, when I say peace and serenity sitting on the lounge chair under the almond tree and hear the waves hit the rocks; and watch as baby crabs quickly escape back to the ocean. A perfect peace of mind get away!
Stayed 3 nights in Oct 2018
Response from Dr. Linda on 7 Nov 2018
Thanks so much for your kind words. I do agree that we have great staff. The view is amazing but nothing to do with me. We hope to see you again soon. Linda

10/10 Excellent

Dallas, Breaux Bridge, Lousiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff is exceptional
Special thanks to David, Sasha and all the staff. Very accommodating with every request. Food was excellent and priced right. Beautiful view and very relaxing. Would most definitely stay there again.
Stayed 4 nights in Jun 2018
Response from Linda on 7 Jul 2018
Thanks so much for the kind words. We are so happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little get away. Food was excellent. View was stunning.
Stayed 1 night in Apr 2018
Response from Dr. Linda on 2 May 2018
Thanks for coming. We are glad you enjoyed your stay.

8/10 Good

Retiree, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Location
We stayed in the cottage, a stand-alone building at the edge of the property and is had a nice amount of space. It is listed as a two-bedroom but it's really a front room with two daybeds and a main bedroom - no separate door or closet for the front room but a nice area and room for two to sleep. You have everything here that you need to kick back and relax - a nice bar/restaurant, gazebo out in the water to watch sunsets and lots of lounge chairs. If you want activities, there is a driver to take you to attractions. We went to the YS Falls which was the perfect trip. The inn is about and hour and a half from the airport. If you want lots of activities, this is not the place for you. If you want beautiful scenery, a friendly staff and a place to just hang out, you won't find a better spot.
Stayed 6 nights in Dec 2017
Response from Linda on 9 Jan 2018
Thanks so much for the kind words. The noise in the cottage is a problem for some but the proximity of the ocean offsets it for many.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luna Sea Inn
The hotel is located right on the water and so was my room, needless to say the view is amazing. The flight was delayed getting into Montego Bay so I arrived late at night and there are no staff in late night. I was received by someone that may be the manager to give me the entry code to my room, but that was it. I had to leave the water running for some hot water, it was raining and the water was cold, I informed the front desk and they said they would look into it. It was a challenge to figure the channels for the TV to work. The internet had been down for several days, so I could not get any work done. Overall the property is worth the stay, the staff was friendly.
Stayed 1 night in Dec 2017
I do apologize for the problems. Unfortunately, we are in a third world country and basic amenities like TV and internet can be a challenge. After a month, we finally resolved the internet problems. As to the TV, we are just going to offer Netflix in the rooms. Because there is a tv remote and a cable remote and often the cable is down, the situation is just untenable. The beauty of the sea is compensation. We are glad we were able to meet some of your needs. We hope to see you again soon. Thanks Linda

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing view.
The view was amazing and the staff were wonderful. The welcome was great. I enjoyed eating in the dining area overlooking the beautiful view.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely position next to the ocean. Friendly staff and good food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The only negative was you order your breakfast the night before and my husband needed to go into Savanna-la-Mar to do interviews and no one was there to make the breakfast he ordered. Eventually, a lady did make him breakfast and he did get to his interviews in time. Otherwise this is a lovely place. The bed was very comfortable and the linens and pillows were top quality and very comfortable. The staff was extremely nice and the food was creative and delicious. The owner, "Dr. Linda" was around during dinner and it was interesting to hear her story. This is not a tourist town, but a relaxed kind of place. The sea views are spectacular, there is no sandy beach, but a rocky coastline right at the hotel. We will stay there again!
Response from General Manager on 13 Feb 2017
I want to thank you for making it Luna Sea Inn and for the kind remarks. I do apologize for the problem with breakfast. We were in a transition with our chefs but I do believe we have it sorted out now. We do hope to see you again soon. Linda

6/10 Okay

Cathy , Maryland

Liked: Cleanliness, staff & service, room comfort
Nice with beautiful scenery
The grounds was beautiful & well kept. Staff was very pleasant and friendly. Our room (the cottage ) had alot of issues (electronic lock did not work, fridge did not work initially, wifi/tv did not work). Staff was very responsive to our complaints and tried their best to resolve them.
Christmas morning breakfast
Pool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel has one of the best Restaurants on the island. I'd stay here again just for the food. You won't believe the breakfast they offer is included. Rooms are very nice. Its a small hotel and lacks a beach, but the sounds of the ocean at night are amazing. You won't find a friendlier staff anywhere else.
Response from General Manager on 13 Feb 2017
Thanks for your kind comments. I must agree, I too think the restaurant is great! We do have a small beach to the side of the property. That is where we use the kayaks, paddle boards etc. There are two other beaches in close proximity. Hope to see you again soon.

10/10 Excellent

Shakiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
I had a very nice stay. The staff was great. Chef excellent. The view was just awesome. They have a lovely gazebo right over the water !

10/10 Excellent

greta, Miami Fl

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful staff food and view.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach front views
From start to finish, my party had a great time. From the view to the food and bar, we could'nt have asked for more. We're looking forward to visiting again real soon

10/10 Excellent

Elonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
I felt right at home. The rooms were great. The beds were comfortable and they had all the up to date technology you need. A/c , wi if & flat screen tv not that you would it when surrounded with such beautiful views.

10/10 Excellent

Nellie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money well spent!
You would not believe that so much beauty is hidden behind a 6 feet wall. Upon arrival we were unsure of what to expect, but once you enter the Inn and got a breath taking view of the ocean, you immediately fall in love with the place. The hotel is real cozy. The staff real friendly. The chef knows his way around the kitchen. Upon arrival, we were given a complimentary glass of Jamaican rum punch. :) In the morning we were met with a large complimentary platter of fruit, and then breakfast. The rooms were clean and A/C was kicking!. I especially enjoyed the stone pebbled shower room. The beds were real comfortable, plus they offered a wide variety of . rooms. We were a party of six, and there were room accommodations that met each groups needs. We fell in love with the place so much that we are planning our family reunion there for December, 2016. WAY TO GO LUNA SEA IN. YOU'VE GOT OUR VOTE!!!

8/10 Good

Verified traveller

Travelled with family
お湯が出なかったのが玉に瑕。
Stayed 1 night in Sep 2019
Response from Dr. Linda on 2 Oct 2019
We are very happy you enjoyed your stay. I would love to know what we got right and where we could improve!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Dr Linda on 10 Oct 2018
Thanks for the great review. We are happy you enjoyed your stay with us.

8/10 Good

Wilma, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooie kamer direct aan zee, mooie zonsondergang
mooie kamer direct aan zee, mooie zonsondergang, lekker eten