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"Room clean and staff super friendly and very accomadating"

"Roach infested and inhospitable "

"I decided to stay here because I thought it was quaint and nice and while both of those are true there were certain things that I'm used to from standard hotels that just were not present. When I walked into the room it was cold and I turned on the heat but even though it did warm up after a period of time it ended up getting pretty cold during the night. There was no reliable internet and I had to use my phone and the water in the shower was lukewarm at best even at max heat. I selected the suite so the room itself was sizable but the TV was Tiny and the size of the room made the TV basically unwatchable. All in all not too impressed"

"The room was clean and nice. Beds were very comfortable. The first day the elevator had something gross on the floor (vomit? Spilled food?) and smelled rotten. We told the front desk and he didn’t seem to care. The next morning it was cleaned up but instead it smelled really bad like weed (my kids even commented on the harsh smell). The desk staff was rude and seemingly uninterested in dealing with customers. They acted bored and like they didn’t want to be there. The breakfast staff, however, were really hustling and doing a great job. "

"Definitely one of the nicest hotels in Hartford! "

"Clean and confortable"

"The hotel was filthy. The room had a terrible odor, the entire floor was sticky. The bathroom counter hadn’t been wiped down and the mirror had toothpaste spit all over. Once I realized the sheets on the bed had questionable stains, I checked out and went to another hotel. Sometimes cheap isn’t worth it. "

"The ceiling in my room must have had a previous leak because the ceiling had a really huge water stain."

"The place is NOT like the pictures. It is outdated, our room smelled like mold and pure humidity, the only other smell around is marijuana. "