Black Forest Hotels, Colorado Springs

"Super clean. Very friendly. Well appointed. Great overall hotel for the area. Highly recommended if staying in Colorado Springs."

"Staff was extremely nice and helpful, complementary breakfast and drinks was awesome "

"We were in room 259 and really wish they had warned us that people taking the stairs could see right into our windows even with the shades down. Blackout shades are needed to not have random people peek in on you. Saw some trash throughout the interior floor, and it feels like a whole different clientele is there now from 5-7 years ago. The pool is large which we love, but that fan in there is just too loud. Breakfast could be elevated but is good and free. "

"The staff went above and beyond for our stay and found my sons build a bear he lost by the fire place. We always come back here every spring break. "

"The receptionist was pretty rude and not ready to take my credit card because my full name was not printed in the credit card. She was not ready to take my husband's card since the room was booked under my name.We had come at 11.00pm with kids and to deal with the rude receptionist and gruesome admission process. Finally when the admission process was over, she gave us a key to a room which had faulty room lock. We had to go the lobby again with luggages n kids (lobby is located outside the building that has rooms)and got a new room allotted. Took almost 1 hour to complete the gruesome process and get a proper room. The room was okay. The comliimentary breakfast was pathetic with very less options."

"Esmeralda the front desk manager was very helpful"

"The room was clean and people were nice"

"Cool hotel, great staff with good amenities. Can't beat the price point. With that said, you get what you pay for. The place appears to be getting old. Broken window curtains you can clearly see from outside. No vents in the bathroom. Not a real fresh smell on initial entry of the room. Not horrible but definitely not pleasant and inviting. Bed was ok. Comfortable enough to get some rest but nothing to brag about. The location is pretty good. Centrally located to a lot of touristy stuff. Shopping, gas and food all close by. Personally, for the price, I would stay here again but if the price goes up, all the little things need improvement. Oh and the very very dark indoor pool area was a weird vibe. Why no lights? Seems unsafe. "

"We love this hotel. Great value for the accomodations. Always clean! Love the soundproof rooms and water pressure in the shower. We also love dining onsite. "