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The Chace

3.5 star property
Hotel in Coventry with 24-hour front desk and restaurant

Choose dates to view prices

Near the airport, The Chace welcomes you with its charming garden and inviting bar. Unwind with a meal at Londons Restaurant, stay connected with in-room WiFi, or get work done at the business center - previous guests praised the property's overall condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Desk
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
London Road / Toll Bar End,. 0, Coventry, England, CV3 4EQ

What's nearby

  • Coventry University - 4 min drive - 3.2 km
  • Coventry Cathedral - 5 min drive - 3.8 km
  • Coombe Abbey Country Park - 5 min drive - 7.0 km
  • Coventry Building Society Arena - 8 min drive - 8.1 km
  • University of Warwick - 9 min drive - 8.0 km

Getting around

  • Kenilworth Station - 10 min drive
  • Coventry (CVT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Costa Coffee - ‬15 min walk
  • ‪The Humber Hotel - ‬3 min drive
  • ‪The Festival - ‬4 min drive
  • ‪The Old Mill - ‬4 min drive

About this property

The Chace

Hotel near University of Warwick
You can look forward to a garden, dry cleaning/laundry services and a bar at The Chace. Be sure to enjoy a meal at Londons Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and meeting rooms
  • Wedding services, a banquet hall and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at The Chace offer perks, such as free international calls, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shower/bath combinations
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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  • Parking included
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9.2 out of 10, Wonderful, 68 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Londons Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

The Chace Hotel
The Iliffe Hotel
The Chace Coventry
Laura Ashley The Iliffe
The Chace Hotel Coventry

Frequently asked questions

Is The Chace pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chace?

Self-parking is free at this property.

What time is check-in at The Chace?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chace?

Checkout is at 11:00 AM.

Where is The Chace located?

Situated near the airport, this hotel is within 3 miles (5 km) of Belgrade Theatre, Pro Falconer and Coventry University. War Memorial Park and St Mary's Guildhall are also within 3 miles (5 km).

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Reviews

The Chace Reviews

8.2

Very good

8.6

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended.

Friendly staff. Good price. Nice clean room. Great breakfast
Stayed 1 night in Oct 2021

10/10 Excellent

Sajida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern design of the room, with the victorian style furniture in the lobby and exterior building. Clean and comfortable stay. Breakfast and dinner were both great
Stayed 1 night in Sep 2021

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Was upgraded on room. Lovely staff. Shame it’s being turned in care home
Stayed 1 night in Sep 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

A good and comfortable stay
Stayed 1 night in Sep 2021

2/10 Terrible

Manjit

Disliked: Staff & service

Not worth the stay

No ac in this hotel and you pay up to £100 per night This hotel needs up dating.
Stayed 2 nights in Sep 2021

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected.

Really nice stay, thanks to the easy going and friendly staff! Dinner exceeded our expectations, and the waitresses were so sweet and patient with our demands. Dont hesitate to pick this one!
Stayed 1 night in Sep 2021

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is set on the outskirts of Coventry and the outside does not look very pleasing but it is well maintained inside and the deco reflects modern. The bed was smaller than i expected plus the view was not the best unfortunately.
Stayed 1 night in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming , helpful and professional. Made me feel at home, they were very cheerful and relaxed even though very busy with a wedding party. Room was comfortable had a great nights sleep ,food was excellent , great breakfast. Well done everyone and thank you
Stayed 1 night in Sep 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Beautifully decorated throughout, huge bedroom, great bathroom, incredibly comfortable bed, lovely service. What more can you ask for? Had an evening meal and breakfast and both were delicious. Steak salad starter was cooked to perfection and was a steal at £8, while we genuinely thought we were undercharged when discovering the chef special pork fillet was only £14! Thoroughly enjoyable visit and such a shame that it appears to be closing down at the end of the year
Stayed 1 night in Aug 2021

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Could not find a single problem with our stay. Cleanliness, friendly staff, especially Emma, beautifully decorated hotel, fabulous breakfast and such a comfy room. On reading some reviews you would be worried about staying here but don't be. We would definitely have no problem returning.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Not what we expected

Checking in was easy and the receptionist was very helpful. The toilet in the en suite bathroom was sealed to say it had been cleaned. However, this was not the case. On reporting this to the receptionist she came and cleaned it herself. I also gave ger the stained throw to take away with her. The meal we had there was lovely and we were given complimentry drinks for the issues we had with a room. For a Laura Ashley hotel I thought it would have been of a higher standard. Little things like holes on back of bathroom door not filled in where coat hook and lock had been. Bedroom doores could be updated or fresh coat of paint.
Stayed 2 nights in Jul 2021

8/10 Good

Nataleigh

Liked: Cleanliness, staff & service, property conditions & facilities

Nice getaway dor couples

The staff service is excellent, very friendly and helpful. The only change we noticed was the weekend staff were not as engaging and appeared more lapse in their customer service. The cups in the restaurant we not very clean, had marks and even a dead fly, the staff need to check the tables before seating guests to ensure all tableware are clean and ready for guests to use.
Stayed 3 nights in Jul 2021

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great find!

A very enjoyable stay - the staff were wonderful & nothing was too much trouble. The food was delicious & the room very comfortable. would recommend & would stay there again.
Stayed 2 nights in Jul 2021

6/10 Okay

Michelle

Liked: Cleanliness

Anniversary stay

The hotel looked good in the common areas but our room was Superior and we can’t work out why as the pictures showing superior rooms did not look like the one we were in it was small and only had one bedside table as there wasn’t room for two and the shower cubicle was tiny the cleaner had left a bottle of cleaning fluid in the bathroom and when we brushed our teeth before bed the cold water was Luke warm it was slightly cooler in the morning but still a bit warm. There was only one pillow per person. Breakfast was included and OK but if I had paid £15 for it I would be disappointed. There was a communal jug for juices with no sanitiser near the jugs and the same with the tongs for pastries I ordered toast and received one and a half slices and my poached eggs were more like hard boiled. The flower vases on the breakfast tables were not in the freshest condition and the water looked murky in the vase.
Stayed 1 night in Jul 2021

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Absolutely outstanding staff couldn’t do enough for us. My Laura Ashley friends came for afternoon tea and they showed us around all the principle bedrooms. Absolutely wonderful! There was a wedding also during the 39 rule covid and they really made their day special. Fabulous chef edible flowers on my poached egg for breakfast!
Stayed 1 night in Jun 2021

8/10 Good

Nidhi

Liked: Staff & service, property conditions & facilities, room comfort

Good staff

We had a lovely stay at the hotel. The lady on the check out was extremely helpful. She was willing to accommodate my "work from hotel" arrangements, which was very thoughtful of the staff. Many thanks
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and staff
Stayed 1 night in May 2021

8/10 Good

K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent food. A very nice property.
Stayed 1 night in Dec 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, amazing staff and overall positive experience, only issue was the lock on my room door (Room 6) was not secured properly and was moving a lot
Stayed 1 night in Oct 2020

10/10 Excellent

CoreCare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2020

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

terrible customer service, do not care about the satisfaction of their customers. Lack of basic amenities (no fridge, plastic cup to put teeth rush, broken bed ect), not able to recommend places to visit, dirty bathroom not cleaned everyday
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very nice and polite! Decor was amazing, got bumped up to the bridal suite free of charge after requesting a signature room!
Stayed 2 nights in Aug 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

A nice hotel conveniently located in Coventry. The room has a Nespresso machine which was greatly appreciated and big comfortable beds with a pillow menu. It was very quiet because of Covid and we were often left alone in the dining room while the staff were elsewhere. Our room was a bit noisy as it looked out onto a road. There was double glazing in the room but not the bathroom and no air conditioning. The dinner menu was quite limited.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

There was a mix up with my booking. I took four days for them to answer phone messages and emails. They wanted to charge me twice and showed no sign of flexibility or caring for customers. They only value profit. This hotel puts the Laura Ashley brand to shame. Avoid at all costs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, clean, polite staff, nice room.
Stayed 1 night in Feb 2020