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Reviews of Hampton Inn & Suites Birmingham East Irondale

2.5 out of 5
Hampton Inn & Suites Birmingham East Irondale
950 Old Grants Mill Road, Birmingham, AL

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 963 reviews" "
Rating 8 - Good. 271 out of 963 reviews" "
Rating 6 - Okay. 114 out of 963 reviews" "
Rating 4 - Poor. 66 out of 963 reviews" "
Rating 2 - Terrible. 43 out of 963 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Donte

Travelled with family
Disliked: Staff & service, property conditions & facilities
No working TV, had to change rooms due to non-working AC, front desk personnel disappeared for hours in the evening or had attitude… never staying here again!
Stayed 1 night in May 2024

8/10 Good

Gantman

Business traveller
Liked: Staff & service, amenities
Great front desk staff. Carpet in Hallways not clean.
Stayed 1 night in May 2024

4/10 Poor

Patricia

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Difficult to get to, poor landscaping maintenance. Pet fee way too high.
Stayed 1 night in May 2024

10/10 Excellent

Kaylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady is by far the nicest person!
Stayed 1 night in May 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 separate bookings, 3 days apart. My 1st stay was with King bed. The 2nd booking, I took a Suite. Its all good. Minor flaws here & there. Will stay here again when I come back to AL!
Stayed 1 night in Apr 2024

6/10 Okay

Waleska

We stayed in a 1 Studio, 1 King Bed suite that didn't have shower gel or shampoo in the dispensers. My husband's went to ask for some and staff gave him a bar of soap and they said they cou
Stayed 1 night in May 2024

10/10 Excellent

Jennifer A

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a great overnight stop for our family. Friendly staff, nice rooms. Elevators weren’t very clean and needed repair but overall the rest of the hotel was great!
Stayed 1 night in May 2024

8/10 Good

Joe, MONTGOMERY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room did not have anything to write with no pens or paper. Shower water was lukewarm
Stayed 1 night in May 2024

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
Pool are was in disarray.
Stayed 1 night in May 2024

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service
Property a bit dated, especially the bathrooms. Drainage in showers not working and water covered my ankles while showering.
Stayed 1 night in May 2024

4/10 Poor

Dona

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Only one staff member was very helpful and courteous. The property is old and unkept.
Stayed 1 night in May 2024

8/10 Good

Tatiana

Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time.
Stayed 3 nights in Apr 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was really dirty. The shower had boogers on the walls, and lots of hair. The bed sheets didn’t look like washed, they had hair on them and were dirty.
Stayed 1 night in Mar 2024

8/10 Good

Natasha

Business traveller
Liked: Staff & service
Property location is excellent but hotel rooms need some update. A mattress topper would be great as it was hard and uncomfortable, pluses pillows do not have any support and are too small and without shape. Curtains need some loving care. Shower doors need update.
Stayed 1 night in Mar 2024

4/10 Poor

steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Carpets worn-out in hallway faucets loose and shower falling apart.
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking. Motorcycles were allowed to park at entrance under covered area and when they came in after midnight it woke me since my room was close to entrance. Handicapped shower caused water to run out onto floor. When I mopped up water towel was dirty from floor. Otherwise it was fine.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and courteous this review is not about the staff at all. It’s entirely about the property. There is something wrong with the property it has a terrible smell like water damage is going on. I am asthmatic & I could not breathe, the air was damp and heavy. I thought the room would be better but it was not. I stayed in the hotel for 2 hours and left. This hotel desperately needs a remodel or someone should go out there and review this place again it’s a 1 star or 2 at best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

conrad

Business traveller
Liked: Property conditions & facilities
All Went well
Stayed 1 night in Mar 2024

8/10 Good

Milton, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was in a quiet and safe area
Stayed 1 night in Mar 2024

8/10 Good

Douglas

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could use a little bit more cleaning. Musty smell. Came in at night and couldn’t find turn off cause sign was invisible.
Stayed 1 night in Feb 2024

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Shala K

Disliked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs a deep cleaning. Stains on bedding. The workers were very nice. The staff needs to do a deep cleaning on every inch of the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Hot water wasn’t very hot
Stayed 1 night in Feb 2024

8/10 Good

Tonia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Timothy

Stayed 1 night in Feb 2024

2/10 Terrible

Jeff

Business traveller
Every time I stay here it’s a different issue
Seems like every time I stay here I’m leaving a different bad review. This time there was no cable TV my entire stay. I continue to stay at this hotel because of the convenience and accessibility to most of my business meetings. But I think it’s gonna be time for a change.
Stayed 1 night in Feb 2024
Response from 1 on 6 Feb 2024
We thank you for staying with us, but the TV issue was out of control and worked promptly to get the issue resolved.

8/10 Good

scott

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Kelcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Greg

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Greg

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Vancie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hot water in the room was broken the shower made lots of noise. An the tv stopped working the second night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanness and size of the bath and rooms were excellent.
Stayed 3 nights in Dec 2023

6/10 Okay

CYNTHIA

Travelled with family
Liked: Staff & service

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

4/10 Poor

Alberto

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs an update
The hotel is rundown And can use an update
Stayed 3 nights in Dec 2023

10/10 Excellent

Brandon Andd, kennedy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had the sweetest staff
Stayed 1 night in Dec 2023

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda, Frankfort

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanging. One stood out, her name was Natural! Knowledgeable about the area, helpful at all times
Stayed 2 nights in Dec 2023

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Workout room
It would have been nice if the treadmill worked. Other than that, no issues.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birmingham Al stay
Everyone was friendly and helpful. The breakfast could have been better. Food was just ok, eggs were runny with water and sausage was not the greatest. But the room, service and cleanliness was great.
Stayed 1 night in Nov 2023

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great with a couple of glitches!
Great place for a short stay with friends. The only issue was that the deadbolt on the door of the room wouldn’t lock! We flipped the door guard lever and put a chair in front of the door for extra security. Also, the only driveway to the hotel was in the back and there was NO SIGNAGE with the hotel’s name on the back! It was very confusing to locate this property. Otherwise, we really liked this hotel!
Stayed 2 nights in Nov 2023