Top Hotels Near Bilbo Cemetery in Lake Charles from NZ$113

"Disappointing Check-In Experience - I arrived at 2:45 PM and was told to wait until the official 3:00 PM check-in time, which is understandable. However, when I returned at 3:10 PM, I was told the room still wasn't ready and that they would call me within the hour. That call never came. I eventually returned at 5:30 PM to finally get my keys. Communication was poor, and it’s frustrating to waste several hours of my trip waiting for a room that should have been ready on time."

"Great "

"The shower curtain was to the top of the of tub and every time we showered it almost flooded the floor. The hotel overall looked not clean. And old. The breakfast wasn’t great. The staff was nice though. "

"Everything was good. Elevator is in bad shape. Needs to be replaced"

"Nice Hotel, but , they have to step up on the Maintenance. The hallway looks bad where they obviously patched something. It looks gross. The bathroom in my room had showerhead issues. Otherwise, I don’t really have much to complain about . The place was comfortable and pretty clean. "

"Parking will secure not enough tiles in t v did not work"

"The casino was clean, well attended and had notes on machines that were out of order"

"The A/C was a bit noisy. That is my only complaint."

"I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night. "