"The staff were very friendly and the hotel is centrally located. The pool was always overcrowded. The bar and restaurant was overpriced and a little pretentious. Rooms are a bit dated. Comfortable stay overall"
"Great hotel in a great location close to all the museums and attractions. Breakfast was great and the staff very friendly and helpful. Will definitely go back the next time I go to Berlin."
"A good quality hotel, in a Central location. We stayed for a week, and the room was not cleaned or serviced once. Very strange to have to ask for such a basic thing for a long stay."
"Extremely disappointed with InterCityHotel. They were good before but with my recent experience. It became the worst in my list. None of them cares to answer messages or emails. It took them days to acknowledge and another week to answer. I will probably not going to book any of your hotels from now. Worst of the worst!"
"Club lounge good. Good breakfast and service there.
Room good.
Location as promised. Good.
Service at front desk and spa a little underwhelming.
Only one functioning elevator meant longer waits sometimes.
€60 euro Spa fee for pool use by my guests, a source of irritation. Didn’t like this nor the way it was handled by the staff.
I’d call it an okay 4 star experience. Definitely not 5 star. Value was okay.
Probably wouldn’t rush back here, being honest."