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"Check-in was a breeze and staff was super friendly. Bed was comfortable and pillows didn't suck (which I find a lot of hotels and the worst pillows - they flatten out into nothing when you sleep). Shower was just okay, they were out of conditioner and the shelf wad broken, so it wouldn't hold my toiletries. In the grand scheme of things, it was all still okay for my business stay. Great location, easy walk to multiple restaurants. "

"The staff was friendly and helpful. It was very warm outside and they gave me water right away. When the coffee pot was empty the waitress in the restaurant happily filled my cup. I love the location of this hotel. It's walkable and close to many things. The only issue I had was that my heater was so noisy that it kept me up. "

"I checked in late and exhausted. The staff member that checked me in was super friendly and kind. He asked my preference for floor and near or away from the elevator. The location of this hotel is very convenient for visiting my children at Pitt and CMU. "

"The trash bins were not emptied the entire weekend."

"Staff was great. Room was great. Very clean. "

"Once you book the room trough expedia there is a list of communication in order to get the access to the property.. This should be advised once received expedia confirmation in order to expedite the process"

"The breakfast menu was very basic, but the food had excellent flavor and the staff was very friendly and quick to clean up."

"good"

"Everything was great, just surprised there was not a coffee maker in the room. Not a problem, they have a 24 hour Starbucks, just a surprise."