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"Every review is pretty spot on. I was first greeted by the amazing Andean and her friendly staff. Free parking and secured. Huge clean room with balcony facing the ocean. AC was working. I ate twice at Midtown (the stew chicken is so yummy!) and had a breakfast at Ochuna downstairs. Both very good. I walked the first night to the museum and I felt safe. Yes there’s only one chair but I was solo so it didn’t bother me. There was some noise in the park and next door but it was on Saturday but with the patio door closed, it was fine and the noise tapered down after 22:00. Water was not super hot but it’s typical. For the price, I would recommend this to anyone and I’ll be back again before leaving Belize. "

"Staffs are friendly and helpful "

"The pools were lovely, staff were helpful and friendly. We ate at the main restaurant once, was ok but could use updating. The pool bar food was good breakfast was super. Housekeeping very friendly and did a nice job. The area is quiet vs. the hustle and bustle in town but it's a short 20 min golf cart ride to town. We did the day sale for snorkling to the reef and sharks and rays and lunch at Caye Caulker with Tuff Nuff sailing excursions. Highly recommend. Our first time to Belize for my husband's birhday he loved it. Very chill don't pack much just swimming costumes, flops, cover ups and casual sundresses. We will be back!"

"The staff were very nice and helpful "

"Wonderful resort and staff was amazing! Easy to book tours to mainland!"

"Unfriendly staff, room charges not permitted for restaurants or lobby purchases. Arrived at 3pm for check in, did not have a room till 5:30pm. Had lunch and dinner at the restaurant, and breakfast next morning at the café: waited more than an hour and a half for food on all three occasions. For dinner: ordered one cheese pizza, took almost 2 hours and showed up raw in the middle. They brought it back 40min later, still raw in the middle having just been broiled on top. Two towels provided in room for 2 adults, 2 kids, and no towels available at pool area for swimming. Be careful, they have a house next door that they either claim you you booked instead of your standard room, or try to convince you to move to as an “upgrade” (our party had two rooms and experience both scenarios). Don’t be fooled, this is not on the property and not available through Expedia. It seems to be a side hustle. We were treated as an unwelcome nuisance throughout our two day, one night stay. Not impressed at all"

"Overall the property was impeccable. However the security needs improvement, my golf cart was stolen on the property that supposed to be secure. After this i didnt feel safe. I dont recommend "

"The staff are all very nice and helpful. My room was cleaned and mopped everyday."

"I think the organization and communication could improve. We have heard the resort is under new ownership. Reef haven is beautiful and the staff were so kind. There were some mix ups with excursions we participated in. It was hard to book spa services as a couple. One of us did get a massage and it was great. The menu was frustrating and not very allergy friendly. We managed the menu and did not have any issues, however items were improperly marked (or not marked) gluten free. The resort was beautiful and we really liked our suite. The bar at the end of the dock was great to hang out at! Drinks were great. We were able to get fresh coconuts and food off the grill over at driftwood. Activities like yoga and karaoke were great. Please note the fine print and see that the resort is 30 minutes by boat ride away from the town of San Pedro. Overall we enjoyed our time, just a few unexpected hiccups during! "