Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews of Andante Hotel

3 out of 5
Andante Hotel
Avinguda de les Drassanes, 23-25, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1004 reviews" "
Rating 8 - Good. 302 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 8 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great staff! Breakfast was fab!
Stayed 3 nights in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you so much, Jennifer, for your wonderful review! We're thrilled to hear that you found our property lovely and enjoyed interacting with our great staff. It's fantastic to know that you loved our breakfast offerings as well. Your positive feedback means a lot to us, and we hope to welcome you back for another fabulous experience soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!

6/10 Okay

Subir

Travelled with partner
Liked: Cleanliness
Situated in a very poor area
Stayed 2 nights in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you for bringing this concern to our attention. We understand that the surroundings can impact the overall experience for our guests. While we strive to provide a comfortable and secure environment within the hotel premises, we acknowledge that external factors can affect perceptions of safety and comfort. We continually work to enhance security measures and collaborate with local authorities to address any issues that may arise. If there's anything specific we can do to improve your stay or address your concerns, please don't hesitate to reach out to our staff. We're committed to ensuring all guests have a pleasant and worry-free experience during their time with us.

10/10 Excellent

George, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you for your assessment!

10/10 Excellent

Bruce, Osgoode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you for your positive review, Bruce!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andante is a great hotel. The rooms are spacious clean and have a huge comfortable bed. Location is great to get to the marina area and also to the Gothic quarter. Just round the corner from Gaudi's Pulau Guell. Little plunge pool on the roof top was great to cool off with a small bar. The bar was a little let down as was not open long and drink prices were very expensive.
Stayed 2 nights in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you for your detailed review of Andante, Ian. We're thrilled to hear that you enjoyed our spacious, clean rooms and the comfortable beds. It's great to know our location worked well for you, being convenient to the marina area, the Gothic quarter, and Gaudi's Palau Güell. We're glad you liked the rooftop plunge pool as a way to cool off. We appreciate your feedback regarding the bar hours and drink prices, and we'll take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay!

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres a few places close by to the hotel which have quite a few people sleeping rough.
Stayed 4 nights in May 2024
Response from Guest service manager - Andante Hotel on 20 May 2024
Thank you for your feedback. We're glad you appreciated our location. We understand that the presence of individuals sleeping rough nearby can be concerning. Please know that we work closely with local authorities and community organizations to address these issues and ensure a safe and comfortable environment for our guests. We appreciate your understanding and hope to welcome you back for an improved experience in the future. If there's anything specific we can assist you with during your stay, please don't hesitate to let us know.

10/10 Excellent

Bruce, Osgoode

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazing staff. Conveniently located within walking distance of La Rambla.
Stayed 2 nights in May 2024
Response from Guest service manager - Andante Hotel on 12 May 2024
Dear Bruce,We are glad to know that you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. With kind regards,

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest service manager - Andante Hotel on 12 May 2024
Apreciado Luis,Gracias por tomarse el tiempo para valorar el Hotel Andante. Cordiales saludos,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again.
Stayed 2 nights in May 2024
Response from Guest service manager - Andante Hotel on 12 May 2024
Dear Steven,Thank you fro your comment and we hope to see you soon again. With kind regards,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the port. The rooms were clean, modern and good sized. The beds were comfortable.
Stayed 1 night in May 2024
Response from Guest service manager - Andante Hotel on 12 May 2024
Dear Steven,We are glad to know that you enjoyed your stay and we are very grateful to you for spending your time sharing your experience in Expedia. With kind regards,

10/10 Excellent

Heather Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in May 2024
Response from Guest service manager - Andante Hotel on 12 May 2024
Dear Heather Marie,We appreciate your comments about the staff. We will extend your comments to our entire team who always appreciate words of praise. Do not hesitate to contact us directly next time you visit Barcelona. Kind regards,

10/10 Excellent

Dario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional and well located hotel. I would stay again for sure.
Stayed 2 nights in May 2024
Response from Guest Service manager - Andante Hotel on 4 May 2024
Dear Dario,Thank you so much for this positive review. We truly appreciate it.We look forward to welcoming you again!

10/10 Excellent

Loredana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel location, clearness and views. The staff is very nice. They just need to put a heater in the pool so we can enjoy it during winter time.
Stayed 2 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 1 May 2024
Dear Loredana,Thank you for your feedback! We're delighted to hear that you love our hotel's location, cleanliness, and views, as well as our friendly staff. If you have any further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back again soon!

10/10 Excellent

Jeral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 28 Apr 2024
Dear Jeral,We truly appreciate this excelent punctuation.Should your plans ever bring you back to Barcelona, we would love to see you around again

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 26 Apr 2024
Dear Deja,We truly appreciate this amazing punctuation. Thank you so much for your time!We hope to welcome you at any other occasion.

10/10 Excellent

Hannah May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 24 Apr 2024
Dear Hannah,We are truly thankful for this punctuation.We hope to welcome you again at any other occasion

10/10 Excellent

Thomas

Travelled with family
Very easy to check in and staff very helpful. Location is great for walking to restaurants and historic places. Rooftop pool is an added plus.
Stayed 2 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 22 Apr 2024
Thank you for your feedback, Thomas! We're delighted to hear that you had an easy check-in experience and found our staff to be helpful. It's fantastic to know that you enjoyed our great location, which made it convenient for exploring restaurants and historic sites on foot. We're glad you had the chance to enjoy our rooftop pool as well. We hope to welcome you back for another enjoyable stay soon!

2/10 Terrible

Dhiraj

Disliked: Cleanliness, staff & service, property conditions & facilities
1) Room was too small 2) No hair moisturizer was provided 3) No body lotion was provided 4) Bathroom had no doors 5) No coffee machine was provided in the room and vending machine in the lobby charged 1 euro per coffee and that too in cash and cup was very small too. Take my advise, avoid this hotel and instead book some other property.
Stayed 1 night in Apr 2024
Response from Guest service manager - Andante Hotel on 22 Apr 2024
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. We strive to provide comfortable accommodations and we regret that the size of the room did not meet your expectations. Additionally, we apologize for the lack of hair moisturizer and body lotion in the room. Your comments regarding the bathroom doors and the availability of a coffee machine in the room are duly noted, and we will take them into consideration for future improvements. We appreciate your input and will work to address these concerns. If you have any further comments or questions, please don't hesitate to contact us directly.

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was clean and spacious, only negative was no kettle in the room. Rooftop pool with amazing views but bar limited hours. Outside hotel slightly rough but short walk to La Rambla with plenty to do and see. Absolutely loved it and would definitely return.
Stayed 3 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 19 Apr 2024
Thank you for sharing your feedback with us, Dean! We're delighted to hear that you enjoyed your stay at our hotel and that you found the room clean and spacious. We appreciate your feedback regarding the absence of a kettle in the room, and we'll take this into consideration for future improvements. It's wonderful to know that you enjoyed the rooftop pool with its amazing views, although we apologize for any inconvenience caused by the limited hours of the bar. We're glad you found the location convenient, despite the surroundings, and that you enjoyed exploring La Rambla. Thank you for your kind words, and we look forward to welcoming you back on your next visit to Barcelona!

10/10 Excellent

Cheryl Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having read a few reviews on places in Barcelona, the theme of noise came up quite a lot. This is partly why we picked the Andante along with what looked like a clean, modern and well located hotel and we weren't disappointed. It was a lovely quiet hotel. Rooms and communal areas were bright and clean and the staff were helpful. The location is great - close to the metro, the Gothic quarter and the harbour. Travelling with two children, we had a family room where we could keep the doors open between the rooms. The beds were really comfortable and the facilities were great. The view from the pool is amazing, even if it was a little cold for swimming in April. The staff were really helpful and we were able to leave our luggage on the last day and use the hotel facilities up until the time of our flight. Would recommend this hotel to others looking to explore the city for a few days.
Stayed 4 nights in Apr 2024
Response from Guest Service Manager - Andante Hotel on 18 Apr 2024
Dear Cheryl,What a wonderful review, we are truly thankful for your feedback about our quiet environment, clean rooms, and helpful staff. It's wonderful to know that you appreciated the convenient location and the family room setup. We're glad you found the beds comfortable and enjoyed the facilities, including the pool with its amazing view. We're always happy to assist with luggage storage and extending the use of hotel facilities on departure day. Thank you for recommending us, and we look forward to welcoming you back in the future!

10/10 Excellent

Anahi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Apr 2024
Response from Guest service manager - Andante Hotel on 18 Apr 2024
Thank you for your review!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice position to explore Barcelona. Staff was friendly and helpful. Room was clean and everything we needed.
Stayed 3 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 15 Apr 2024
Thank you for sharing your positive experience! We're delighted to hear that you found our hotel well-positioned for exploring Barcelona and that our staff were friendly and helpful. It's great to know that your room was clean and had everything you needed for a comfortable stay. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest service manager - Andante Hotel on 13 Apr 2024
Thankyou fro your assessment, Frederic. We will look forward to welcoming you in a not too distance future

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest service manager - Andante Hotel on 9 Apr 2024
Thankyou for your positive review, Anthony.

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
The room was incredibly small. Smaller than i anticipated for an easy priced room. Even though the terrance was included for this room i think the terrance was bigger than the room by squared footage. The neighborhood seems sketchier than la rambla main strip which is a couple block north, north west of andante. The security and staff were great. I got to admit i booked this room because of the roof top view of barcelona. I got some great pictures from the hotel pool. The angel of the view to the rest of the city was perfect with almost zero obstructing views.
Stayed 3 nights in Mar 2024
Response from Guest service manager - Andante Hotel on 2 Apr 2024
Dear ChunThank you for sharing your experience with us. We apologize for any disappointment regarding the size of your room. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our accommodations. We're glad to hear that you enjoyed the rooftop terrace and the view of Barcelona. We appreciate your compliments about our security and staff. If there's anything else we can do to enhance your experience in the future, please let us know. We hope to have the opportunity to welcome you back for another pleasant stay.

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was truly lovely, a fabulous room with lovely facilities, the rooftop pool and seating area is absolutely fantastic! The safe were so helpful and friendly and spoke perfect English, you feel so safe in the hotel they have a bag storage that has multiple locked doors to get through.
Stayed 2 nights in Mar 2024
Response from Guest service manager - Andante Hotel on 27 Mar 2024
It's wonderful to hear that you had a lovely experience at the hotel and enjoyed the fabulous room with great facilities. The rooftop pool and seating area sound fantastic! It's also great to know that the staff were helpful, friendly, and spoke perfect English, contributing to a safe and comfortable stay. Thank you for sharing your positive feedback! If you have any more experiences or questions to share, feel free to let me know.

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay with helpful staff, and very commendable ethos on sustainability. Very convenient for the Rambla. The only negative was to the look of the area around, particularly towards the harbour area, with a considerable number sleeping rough.
Stayed 1 night in Mar 2024
Response from Guest Service Manager - Andante Hotel on 23 Mar 2024
Dear Bryan,Thank you for sharing your feedback with us. We're delighted to hear that you had a pleasant stay and found our staff helpful. We also appreciate your positive comments about our commitment to sustainability. We understand your concern about the surrounding area and we continue to work towards creating a welcoming environment for all our guests. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Jacqueline Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and very convenient for La Ramblas and metro stops
Stayed 4 nights in Mar 2024
Response from Guest Service Manager - Andante Hotel on 23 Mar 2024
Dear Jacqueline,We are truly thankful for this amazing punctuation and your positive words regarding our location.We wish to welcome you back in any other occasion

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to everything. Easy acess to Metro. There are 3 metro stations close by. There are shops close by. Lots of restaurant nearby. Sea Port is just 5 mins away (walk) . La Boquera Market is just like 10 mins away (walk). Close to Gothic Quarter too. Staff are friendly and helpful. I would stay here again.
Stayed 4 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 16 Mar 2024
Dear Melody,Thank you for sharing your positive experience with us!It is fantastic to hear that you found our hotel's location convenient and enjoyed the easy access to nearby attractions, public transportation, shops, and restaurants. We are also pleased to know that our staff contributed to making your stay pleasant. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 Okay

Maximo Antonio Vizcaino, Bronx

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had an issue with a foul odor coming from the drain in the room. The staff acted promptly, and I was moved to another room on a different floor.
Stayed 4 nights in Mar 2024
Response from Guest Service Manager - Andante Hotel on 16 Mar 2024
Dear Maximo Antonio,Thank you for sharing your feedback regarding your recent stay with us.We apologize for any inconvenience caused by the smell in your room.We're pleased to hear that our staff promptly addressed the issue by relocating you to another room.Your comfort and satisfaction are our top priorities, and we appreciate your understanding. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

8/10 Good

saufun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The room was roomy and comfy. The only negative was the bed is very light so if you moved the bed moves around too lol. The room seemed to get quite dusty too which triggered some allergys. Would have been nice to have had a mini fridge and a kettle in the room too. Other than that the hotel was nice. Great location, walking distance to most attractions and 5 mins away from Las Ramblas which was very good. The hotel roof top view was the highlight, what a gem that was. Having my morning coffee and croissant with that beautiful view was a treat.
Stayed 5 nights in Dec 2023
Response from Guest Service Manager - Andante Hotel on 3 Mar 2024
Dear Saufun,Thank you for your feedback! It is amazing to hear that you had a great experience with our hotel and staff. We appreciate your comments regarding the room and the bed, and we'll certainly take them into consideration for future improvements. We apologize for any inconvenience caused by the dust-triggering allergies and the lack of a mini fridge and kettle in the room. However, we're glad you enjoyed our great location and the stunning rooftop view. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was lovely. the staff were all helpful. the area was a little scuzzy...
Stayed 1 night in Feb 2024
Response from Guest Service Manager - Andante Hotel on 2 Mar 2024
Dear Margaret,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel lovely and our staff helpful. We apologize if the area surrounding the hotel didn't meet your expectations. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

6/10 Okay

Andrei

Liked: Cleanliness, staff & service
Property located close to downtown and walking distance from main attractions. This was good. I went in February and the hotel room was very warm - you can’t control and set the AC to your preference, it is capped off at certain temperature. The hotel also didn’t provide basic free coffee in the lobby or coffee machine in the hotel room as most hotels. Not a major issue but inconvenient at times. Otherwise, good staff and location.
Stayed 6 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for sharing your feedback with us, Andrei. We're glad to hear that you appreciated our convenient location near downtown and within walking distance of the main attractions. However, we apologize for any inconvenience caused by the temperature control in the room and the lack of complimentary coffee options. We'll certainly take your comments into consideration as we strive to improve our services. It's great to hear that you found our staff helpful and enjoyed the overall location. We hope to have the opportunity to welcome you back in the future. If you have any further suggestions or concerns, please don't hesitate to let us know.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean overall.
Stayed 4 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for your feedback, Christopher! We're thrilled to hear that you enjoyed our great location and found the hotel clean overall. We strive to provide a comfortable and convenient experience for all our guests. If there's anything else we can do to make your stay even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 28 Feb 2024
Dear Alex,We are truly thankful for your overall punctuation regarding your recent stay with us.Should your plans ever bring you back to Barcelona, we would be delighted to welcome you again.

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice. We would definitely stay again due to convenience. I do think they could have provided at least 2 bottles of water in room.
Stayed 3 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for your feedback, Jaime. We're delighted to hear that you enjoyed your stay with us and found our hotel nice. Your suggestion regarding providing water bottles in the room is noted, and we'll consider it for future improvements. We hope to welcome you back again soon! If you need anything else, please feel free to let us know.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel! People was very friendly and was at the perfect location.
Stayed 4 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for your kind words, Ian! We're delighted to hear that you found our hotel to be pretty and that our staff was very friendly. It's also great to know that you appreciated our perfect location. We strive to create a welcoming atmosphere and provide excellent service to all our guests. If you ever find yourself back in the area, we would love to welcome you again for another pleasant stay.

6/10 Okay

Sultan

Stayed 6 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for you review, Sultan

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 27 Feb 2024
Thank you for your review, Ian

10/10 Excellent

Gwyn Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good service, with its friendly staff.
Stayed 2 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 24 Feb 2024
Thank you for your feedback, Gwyin Mark! We're glad to hear that you appreciated the service provided by our friendly staff during your stay. We strive to ensure that all our guests have a positive experience, and it's wonderful to know that our team contributed to your enjoyment. If you have any further comments or suggestions, please feel free to let us know. We hope to welcome you back again in the future!

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good value for a budget vacation. The location is excellent, being very close to transportation, tours, and the Rambla. The neighborhood was a bit dirty and didn’t inspire a sense of security, but we simply didn’t over-stress it and spent most of time off the property. The hotel staff was very courteous and helpful!
Stayed 3 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 23 Feb 2024
Dear Peter,hank you for your review! We're delighted to hear that you found our hotel to be a good value for your budget vacation and that you appreciated our excellent location near transportation and attractions like the Rambla. We apologize for any concerns about the neighborhood cleanliness and security, but we're glad to hear that it didn't overly impact your stay. It's wonderful to know that our staff provided courteous and helpful service throughout your time with us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay!

10/10 Excellent

Donald Brian

Travelled with partner
Good quality
Stayed 2 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 23 Feb 2024
Dear Donald,Thank you for your feedback! We're glad to hear that you found our hotel to be of good quality. If you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We hope to welcome you back again soon!

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 23 Feb 2024
Thank you for your positive review, Matthew!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 21 Feb 2024
Dear Hannah,Your overall punctuation is truly appreciated. Thank you so much for taking your time and sharing it with the rest of the travelers. Should your plans ever bring you back to Barcelona, we would love to welcome you again.

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Guest service manager - Andante Hotel on 21 Feb 2024
Dear Dan,We truly appreciate your overall feedback regarding your recent experience with us.We hope to have the opportunity to welcome you again on a future stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful central hotel
Pros: Really comfortable stay, great sized room, decent location for central Barcelona. Cons: It's really close to a courtyard filled with homeless people, which made us feel a little unsafe when travelling at night. If you leave the hotel and turn left, you won't have any problems.
Stayed 3 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 19 Feb 2024
Dear guest,Thank you for sharing your experience with us. It is great to hear that you had a comfortable stay in one of our spacious rooms and found our location convenient for exploring central Barcelona. We apologize for any discomfort caused by the surroundings. Your safety and well-being are our utmost priorities, and we appreciate your understanding of the situation. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Georgia Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy at this hotel. Checking in and checking out was simple; any questions I had for the staff they could answer and direct me. My room itself was clean and had everything I needed in it. I really liked how eco conscious the hotel was with lighting, water and minimal use of plastic. The rooms were quiet and I never had my sleep disturbed by cars passing or others in the hotel. It’s an easy walk from the tube and bus stops with a carrefour on the corner. Over all a great stay, I would visit again.
Response from Guest Service Manager - Andante Hotel on 18 Feb 2024
Dear Georgia Grace,Thank you so much for your wonderful feedback! It is fantastic to hear that your experience at our hotel was easy and enjoyable from start to finish.We're also delighted that you appreciated our eco-conscious initiatives, such as our efforts to reduce energy consumption and minimize plastic usage. Ensuring a comfortable and sustainable stay for our guests is a top priority for us.We're glad that you found your room clean, quiet, and well-equipped with everything you needed for a pleasant stay. It's great to hear that our convenient location is near public transportation and amenities.Thank you for choosing to stay with us, and we look forward to welcoming you back again on your next visit to the area!

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has lots of positives; super modern, great breakfast, cosy beds and v clean. Staff lovely. Hotel itself is great. Only issue is the area; you can walk to many sights within 20 mins which is great BUT if you literally turn right out of the hotel doors the area is super unsafe with many people sleeping rough and lots of police. If you turn left and head straight towards Las Ramblas it is fine but at night directly next to hotel feels uncomfortable. Just mindful with a family that I would say area did not make us feel safe and next time I would rather stay away from south of Las Ramblas. The hotel door even remains locked so they must aware of area not being ok. Shame as hotel itself is lovely and modern for a short break.
Stayed 3 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 16 Feb 2024
Dear Kelly,Thank you for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed many aspects of your experience, including our modern facilities, delicious breakfast, comfortable beds, and the friendliness of our staff.We apologize for any discomfort you may have felt regarding the surrounding area. While we strive to provide a safe and comfortable environment within our hotel, we understand that external factors such as the neighborhood can impact our guests' overall experience. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our services.We hope that despite this issue, you were still able to enjoy your time in Barcelona. If you decide to visit again in the future, we would love the opportunity to welcome you back and ensure a more enjoyable stay.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 6 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 14 Feb 2024
Dear guest,We wanted to thank you for your overall punctuation regarding your stay.If your plans ever bring you back to Barcelona, we would be delighter to welcome you again

10/10 Excellent

Ineta

Excellent stay, friendly stuff, very helpful. During the stay I had my birthday and they did a little gift, it was so pleasant. I was happy with service. Hotel location is very comfortable. Thank you for an amazing holiday in Barcelona.
Stayed 5 nights in Feb 2024
Response from Guest Service Manager - Andante Hotel on 13 Feb 2024
Dear Ineta,Thank you for sharing your wonderful experience with us! We're delighted to hear that you had an excellent stay and that our staff were friendly, helpful, and made your birthday special with a thoughtful gift. It's always a pleasure to provide exceptional service and create memorable experiences for our guests.We're also pleased to know that you found our hotel's location to be very convenient for your trip to Barcelona. Your kind words mean a lot to us, and we're thrilled that we could contribute to an amazing holiday experience for you.If your travels bring you back to Barcelona in the future, we would be honored to welcome you again for another fantastic stay. Until then, we wish you all the best in your future adventures!