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"The hotel is very old, room was old and inside,big. very bad place because it was working in the street, difficult to walk by. Breakfast was very good"

"Hotel is high quality construction, great location. Breakfast buffet was high quality with lots of volume and choices of high quality foods, lots of staff for attention to beverages and questions. Some elevator problems through the three nights we stayed there. Most reception staff were knowledgable, one was not. Lots of little steps in the walking route that are not as clear as you might wish, so some near misses of tripping hazard."

"Located in the heart of the centre of town on a busy area with plenty of restaurants on your doorstep. The rooms are located on the top floor of an old building. The rooms themselves are immaculate and well kept. The only slight negative is that this floor is accessed by a small coin operated lift. "

"The hotel was great but beware that if the ferries are cancelled they will still charge you for the room. All ferries from Sorrento were cancelled, so we went to Naples as the hotel told us to and spent the day waiting on ferry after ferry but all were cancelled due to weather. So there was absolutely no way to get to the island but we still had to pay for the hotel room (and another one in Naples). However, once we finally made it the next day, the hotel was lovely and the staff very friendly. "

"The shower water pressure was extremely weak. The room lacked basic amenities like a vanity kit, body lotion, and hair conditioner. The hotel felt dated and looked nothing like the photos."

"Good location, close to metro and ferries and some “sights” within walking distance. Rooms clean and adequate if slightly short of storage facilities and power sockets. Clean towels and linen every day an unnecessary luxury?! Staff extremely friendly, approachable and helpful. A pity more was not made of the bar/restaurant. it was not patio weather when we visited but at other times that would be a nice feature"

"This hotel was close to being perfect but, just as we have struggled with mattresses around the rest of Italy, this one was bad also. 75% of it was hard as a rock and somehow 25% of it was soft and smooshy. The pillows also need some help. The staff are excellent, the breakfast is nice, the rooms are nice and big, the towels are a good size. It was relatively quiet for being in the location it’s in. I would say I would stay here again but I probably wouldn’t due to the mattress. But everything else was great. "

"A bit run down. Otherwise, everything else was great."

"Great room and space, staff were amazing and so friendly! "