I have to start by saying the service was exceptional!!, we had the gold package with exceptional service, the breakfast buffet was to be desired, food was cold!!, had to ask for utensils, ran out of water. $30 a night for parking!!!, disgusting, our last visit we stayed at the Moose Inn, free parking, what gives the Banff Springs the right to charge for parking!!! To ever stay at the Banff Springs again, highly unlikely.