Lobby

Reviews of Garden Inn

2.5 out of 5
Garden Inn
3400 Fort Meade Road, Laurel, MD

Reviews

3.6
Rating 10 - Excellent. 37 out of 891 reviews" "
Rating 8 - Good. 56 out of 891 reviews" "
Rating 6 - Okay. 100 out of 891 reviews" "
Rating 4 - Poor. 149 out of 891 reviews" "
Rating 2 - Terrible. 549 out of 891 reviews" "

3.8/10

Cleanliness

4.4/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nideia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never afain
Stayed 1 night in Dec 2023

2/10 Terrible

Fulera

Stayed 2 nights in Oct 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

2/10 Terrible

Howard, Lanham

Disliked: Staff & service
I wouldn't stay here again if my life depends on it
Stayed 1 night in Sep 2023

2/10 Terrible

Vera

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was so dirty with cigarettes and stains, I had to cancel and go look for another hotel at 1 am
Stayed 3 nights in Sep 2023

2/10 Terrible

Darrius

Stayed 2 nights in Sep 2023

2/10 Terrible

Anitha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed
Stayed 1 night in Aug 2023

2/10 Terrible

Selina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works
Stayed 3 nights in Aug 2023

2/10 Terrible

Cheila Shayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken window and the paint coming off the walls in the hotel the bathroom door was taped up and barely could shut.
Stayed 1 night in Aug 2023

2/10 Terrible

Rene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms provided me in 2 ocassions are not ptesented(poor) and not a good conditions to stay. The facilities inside dont be clean as well. Noice and smoking odor in all the hallways. Thats place scare to stay and dont feel safe and security for anybody. I ask for other area in the hotel available and dont want to show me more. I prefer to left and make other reservation in other hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

William, .

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a dump and I’m very upset I had to stay there
Stayed 1 night in Aug 2023

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is didn’t like anything this place is horrible do not stay here
Stayed 2 nights in Jul 2023

2/10 Terrible

melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
beware.
needs total rehab.
Stayed 3 nights in Jul 2023

8/10 Good

Kristopher

Stayed 1 night in Jun 2023

2/10 Terrible

fadi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel like a prison So dirty and old
Stayed 1 night in Jun 2023

2/10 Terrible

Dezmond

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was very dirty and it's a extended stay type hotel. This hotel wasn't worth the price. It's about the same price as a real hotel like motel 6 and you don't even get near the quality. I was very disappointed with my stay here. It was just unbelievable what I saw there, with filth. I wouldn't recommend this spot unless your homeless an in a despite need of shelter.
Stayed 1 night in Jun 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really dirty
Stayed 1 night in Jun 2023

2/10 Terrible

Jaeden

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

mayank

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty property I have left in just half hour
Stayed 1 night in Apr 2023

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfactory on all levels
The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.
Stayed 1 night in Apr 2023

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
There’s a reason it’s the cheapest option
Dirty, dingy, hole in the wall. I know it’s cheap, but still not worth it!
Stayed 1 night in Apr 2023

2/10 Terrible

Sharray

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no television in a room next room no water..DIRTY TRENCHES DO NOT STAY blood in room just nasty.. i wish to get my money back
Stayed 2 nights in Apr 2023

2/10 Terrible

Carolyn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. The sheets were dirty. The walls had grease spots on them. I want my money back.
Stayed 1 night in Mar 2023

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Kai

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a bullet hole in the window next to me. Cigarette burns in the carpets dirt all over the walls and toilet. I get it’s cheap but I mean they could’ve at least tried

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot shower and cable service I like. Every thing else was horrible.
Stayed 2 nights in Dec 2022

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
HORRIBLE EXPERIENCE, HOMELESS PEOPLE SLEEPING IN THE HALLWAY IN FRONT OF MY DOOR I GO TO CHECK OUT AND THE TAGS WERE STOLEN OFF MY CAR . They need security . Theres always people on the fourth floor smoking and sleeping in the hallway . The door doesnt even securely lock
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean at all, looks like it’s going to fall apart any second, walls are dirty, holes in the walls, things ripped out of the walls, carpet looks so dirty I didn’t even want to take off my shoes the entire time and I literally did not even sleep because I was so scared I was going to catch something if I laid in the bed, burn marks on the comforters, trash in the elevators, smells like weed and cigarette smoke throughout the entire thing. They definitely need to do some major updating in there.
Stayed 1 night in Jul 2022

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel ever.
It was awful. The first room was disgusting switch for another room and it was awful too. I left the same night because I was not comfortable staying in that dirty ass room. I hope to get my refund back asap.
Stayed 1 night in Jun 2022

2/10 Terrible

Phillip

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Smoke detector in the room beeped during the entire night. No phone to reach the front desk. The place was NASTY/DIRTY !!
Stayed 1 night in Jun 2022

6/10 Okay

Rolando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpets are very old, the lift very dirty all the time. Inside the room dirty walls with rest of impregnated liquids.
Stayed 2 nights in May 2022

2/10 Terrible

Eric

Stayed 2 nights in Mar 2022

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not enjoy myself at all
Stayed 5 nights in Mar 2022

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities, room comfort
WORST HOTEL EVER
The room they gave me was complete trash. It was dirty and smelled so bad. I was in there for 30 min and had to leave and get another hotel. DO NOT GO HERE!
Stayed 3 nights in Mar 2022

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had easy access to parking and shopping.
Stayed 1 night in Feb 2022

8/10 Good

Doris

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is quite reasonable and is located close to shops and eating places and other motels are across the street.
Stayed 1 night in Feb 2022

8/10 Good

Doris

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was free and easily accessible and well-lit. Housekeeping staff was pleasant.
Stayed 1 night in Feb 2022

8/10 Good

Doris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked that the property was convenient to many stores in the area. Parking is not a problem. Many places in the area are walkable. I dislike the fact that the motel needs to be updated. Many of its rooms are old and worn.
Stayed 1 night in Feb 2022

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommendations
Horrible and scary place 😱😱😱 very dirty
Stayed 2 nights in Dec 2021

2/10 Terrible

john d.

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely the most disgustingly dirty place I have ever stayed!!! Everything is gross, broken, chipped, rusted! Stained!!! There was no hot water!!! The room smelled like someone died in there!
Stayed 1 night in Jan 2022

2/10 Terrible

Aimee

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort
As a low cost budget hotel no frills were expected. The good points : the bath was clean for what it was, clean towels, ample toilette paper and travel shampoo packets, clean bed sheets, good heating, working microwave fridge, free parking, quiet area with shopping centers across the street no noise at night. The bad points: the shower hot water is backwards so if you turn it on full its cold and hot is barely any water pressure, no real blanket just a cover with cigarette holes, the furniture was very old dirty and stained scary stained desk chair, tv non working, no wifi, bath and lamp shades covered in mold spots, entire hotel smelled of cigarettes and marijuana, walls and plaster filthy with holes and falling apart, drug addicts living there weekly, cops came to remove a person while we were checking out, no secure access door was broken, elevator smelled like urine. Would never book again.
Stayed 3 nights in Dec 2021

2/10 Terrible

Muhammad, Crofton

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience of my life.waste my money. Smell very bad, bathroom was smelled a lot . Rooms smell like it has marijuana all over the places and curtains were ripped. So sad
Stayed 1 night in Dec 2021

4/10 Poor

Antoinette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty and the shower had a very slow drain.
Stayed 2 nights in Nov 2021

2/10 Terrible

Nicole, Mitchellville

Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay
Nothing is there in the room. Bad bed, no bulbs.no light, smells bad. Hot water no heat, rotten walls.. never ever stay here again
Stayed 1 night in Oct 2021

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Alyssa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty, disgusting. Guy at the front desk was slow. Everything was out of date. There was what looked like bullet holes in the glass of the door. Cigarette burns on the blankets and headboard. Tv was static. Everything just looked dirty. If I could get my money back I would. DO NOT STAY HERE
Stayed 1 night in Oct 2021

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
This property is no longer a hotel, it's a rooming house. Why is it listed as a hotel?
Stayed 1 night in Oct 2021

2/10 Terrible

Oluwaseun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel in my life ever see and dirties rooms
Stayed 2 nights in Oct 2021