Top Hotels Near Ballajá Barracks in San Juan from NZ$229

"The lobby and resort are very nice. My 3rd floor ocean view, was a peek at the ocean after mostly a dirty, garbage polluted roof. The room was very musty smelling and was startled by a couple of cockroaches. The balcony was dirty, and the shower has no divider, so the bathroom floods. The lighting was dim and yellow in the bathroom. They need to update this room. The property is nice, great beach, pools and places to lounge. Get a spot early though, they fill up fast. "

"Pool was "

"Great upgrade from friendly staff. Very good breakfast. Fantastic waiters"

"This hotel is centrally located. The staff was very helpful and friendly. I would stay there again."

"Online pictures appeared to have a lobby bar.. nope. Hot tub is not hot. Front desk staff made it"

"Los empleados super amables!!"

"Clean room. Helpful/courteous staff. We were cold. Would have liked to have real blankets. Perfect location for exploring Old San Juan. Great restaurants nearby."

"The sleeping experience (cool air, bed, pillows, and mattress) were great, although from 7-11p we were subjected to obnoxious cackling, yelling, and loud talking on the rooftop bar. The shutters don’t seal so the noise was so loud, it was no different than being inside the bar. Staff was quite gruff and not friendly. We were waiting in the lobby (a tiny space, of 120 sq feet), the only common space with AC, for our room to be ready, sitting there for a couple hours before, during and after the shift change, literally 4 feet from the innkeeper. When I stood up to greet him, “buenos trades,” he ignored me for about ten seconds, not even looking up from his phone. “How long does it usually take an uber to arrive to the hotel?” He acted seemed confused that I would speak to him.” Are you staying here?” He didn’t acknowledge that we were the only people in the closet-sized lobby with him for the last hour. Didn’t even know that we were waiting for our room. I had to rephrase the Uber question four times, each time, he looked like a deer in headlights. After my fourth attempt, I said “never mind”. He then said “I’m trying to follow you.” We felt invisible to the screen zombie. To be fair, we did get our room, 30 minutes before scheduled time. Thanx. This is not the place to book if you seek to retire early to a quiet room. People here like to drink, yell, chant, and scream. If they didn’t have a bar, and the staff had a little more training in hospitality, this would be a five."

"Clean room; friendly, attentive staff; open bar...pretty amazing. "