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Reviews of Woodhouse Mountain Lodge

4.5 out of 5
Woodhouse Mountain Lodge
471 Wyllie Rd, Kourawhero, Warkworth, Auckland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to unwind and relax with great service and lovely views while dinning.
Stayed 2 nights in Feb 2024
Response from Tanisha on 10 Feb 2024
Hi LianaWe are so glad you enjoyed your time with us and that you enjoyed the fabulous views and we look forward to welcoming you back again in the near future.Many thanks,TanishaLodge Manager

10/10 Excellent

Vikram

Travelled with family
Liked: Amenities
It exceeded my expectations in every way – from the amenities to the service. Highly recommend for anyone looking for a fantastic property experience!"
Stayed 1 night in Jan 2024
Response from Tanisha on 10 Feb 2024
Hi VikramThank you for your lovely comments about your recent stay and we hope to welcome you back for another great stay in the future.Many thanksTanishaLodge Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest place for the money I’ve EVER stayed. Quiet, beautiful setting with spacious, luxurious accommodations. Lodge is situated on top of a hill with panoramic views. “Villas” are widely spaced with big windows and verandahs to take in scenery. Generous tiled en-suite with two-headed shower, spa bath. Luxury is the word that comes to mind.
Stayed 1 night in Jan 2024
Response from Tanisha on 21 Jan 2024
Hi Thomas,Thank you so much for such an incredible review! We are so pleased to hear how much you enjoyed your stay with us and that you loved Woodhouse Mountain Lodge as much as we do.We hope to welcome you back very soon.Thanks,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Tanisha on 21 Jan 2024
Thank you so much for the wonderful review!We look forward to welcoming you back int he future!Thanks.

8/10 Good

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tanisha on 21 Jan 2024
Thank you so much for the review! We hope to welcome you back soon.Thanks,

10/10 Excellent

shubham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice experience.
Stayed 1 night in Nov 2023
Response from Tanisha on 26 Nov 2023
Hi Shubham,Thank you so much for the review! So glad to hear you enjoyed your stay with us and we look forward to welcoming you back in the future.Thanks,TanishaGuest Services Manager

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and stunning views. Perfect for a relaxing break with no children! Dining was amazing, staff attentive and friendly. Would definitely come again.
Stayed 1 night in Nov 2023
Response from Tanisha on 5 Nov 2023
Hi Melanie,Thank you so much for taking the time to write a wonderful review! We really appreciate it and its so good to hear you enjoyed your stay with us!We look forward to welcoming you back to Woodhouse Mountain Lodge!Thanks,Tanisha

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury! My husband and I stayed for one night for our 5 year wedding anniversary. We were greeted by lovely staff for our checkin. Very warm and welcoming. We stayed in Villa 10 which was a short walking distance to the pool and spa. We used both of these facilities. There is also a sauna that we didn’t get a chance to use. The Villa was beautifully furnished. It had a modern rustic feel. The bathroom is huge with a shower for two, seperate basins and a bath. The bed was my absolute favourite thing. It was so comfortable and the pillows, linen and duvet were just luxurious. They provided a beautiful sleep mist also. Such incredible small touches. We loved the gas fireplace which we used to warm up after our spa / swim. We had the 3 course meal and a cheeseboard. Every meal was so well thought through and absolutely delicious. The eye fillet is the best steak I’ve had, compliments to the chef. 5 star quality! There was also delicious shortbread provided in the room with the tea and coffee options. A breakfast is also included in the price, good range of choices. My husband and I wished we’d had two nights there. It was just so peaceful and relaxing. We definitely would stay here again and absolutely recommend it. You can feel how much love and effort is put into every detail. Thank you for the amazing hospitality.
Stayed 1 night in Oct 2023
Response from Tanisha on 5 Nov 2023
Hi Karen,Thank you so much so such a fabulous review! We loved having you come and celebrate your anniversary with us, and look forward to welcoming you back to Woodhouse Mountain Lodge very soon - hopefully for 2 nights this time so you have time for the Sauna too :)Thanks,TanishaGuest Services Manager

10/10 Excellent

Moeahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Oct 2023
Response from Andrew Snell on 29 Oct 2023
Appreciate the feedback Moeahu. Was a pleasure looking after you both and thanks so much for choosing Woodhouse Mountain Lodge. Look forward to seeing you again.Andrew SnellGeneral Manager

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, evening menu a little limited.
Stayed 2 nights in Jul 2023
Response from Tanisha on 6 Sept 2023
Hi Robert,Thanks for taking the time to review us! We really appreciate it and glad to hear you had a great stay. Apologies that you felt the menu was a little limited, we try to give various options for each course. Our menu changes seasonally so hopefully we can welcome you back in the future to a whole new menu!Thanks,TanishaGuest Services Manager

10/10 Excellent

Lavina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place Staff were the best
Stayed 1 night in Jul 2023
Response from Tanisha on 6 Sept 2023
Hi Lavina,Thank you so much for a great review. We are blessed to have a wonderful team here at Woodhouse Mountain Lodge and we love to hear their hard work being acknowledged!We look forward to welcoming you back to Woodhouse Mountain Lodge in the future.Thanks,TanishaGuest Services Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Tanisha on 6 Sept 2023
Hi Andrew,Thanks so much for the awesome review. We are so thrilled to see you enjoyed your stay and look forward to welcoming you back in the future.Warm Regards,TanishaGuest Services Manager

10/10 Excellent

Usha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is lovely. Rooms atre decorated well and clean. Lovely flowers and double showers. Stylish furnishings and lovely touches like baked biscuits on arrival, an espresso maker and umbrellas. Beds comfortable and linen great. Disappointing the spa baths did not work. The restaurant and main lodge area is beautifully decorated. The staff are friendly and the food lovely. Special thank you to the head chef who specially made a cheese soufflé for me. The dining room is lovely and the breakfasts superb. Overall I would highly recommend this property.
Stayed 2 nights in May 2023
Response from Andrew Snell on 14 May 2023
Hello UshaThanks so much for this great feedback which I will share with the Woodhouse family. They are a dedicated team who love what they do to bring you such a wonderful experience. Thanks again and we look forward to seeing you on your next adventure.

10/10 Excellent

Hans Albert

Stayed 1 night in Mar 2023
Response from Manager on 4 Apr 2023
Thanks for your review, it is much appreciated.

10/10 Excellent

Xinuo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a couple of days!!!
Response from Graeme Smith | General Manager on 15 Jan 2023
Thank you so much for your kind review. It was indeed a pleasure to have you stay and am delighted to hear that you enjoyed your time with us. I hope we get to welcome you back again soon.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location
Stayed 1 night in Jul 2022
Response from Graeme Smith | General Manager on 1 Aug 2022
Thank you Simon and I am delighted that you enjoyed your time here at the Woodhouse Lodge and more importantly loved the location. I hope we het the opportunity to welcome you back again soon.

6/10 Okay

Neha

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Mixed feelings about this place. Would definitely not recommend the place in summer - the rooms are boiling hot - no AC (we requested a fan which they gave but it hardly helped) and the room and bathrooms were filled with bugs (maybe needs a bug bomb) the neighbour's kept coming outside our area forcing us to close the curtains (so no view) which means there isn’t that much privacy. I paid through Expedia and the receptionist charged my card again (she did not say she was going to charge me for the room she just charged it again I assumed she was going to put some sort of hold on my card) I advised her during checkout and she said she would transfer me - she ought to have put it back in my card as fast as she took it out. (Still no payment received) breakfast looked average which is why it’s complimentary- we skipped it. The place allows unvaxxed people which I was uncomfortable with (they do not check vaccine passes unsure it’s it’s legal) they do not do room service because of “covid” but do dine in (so it’s not ok to drop off food but it’s ok to eat with potential unvaxxed strangers?) considering they don’t check vaccine passes it’s strange to think they don’t do room services due to covid. The receptionist was nice just a shame that the place was equivalent to a 1star motel. We went for a special occasion it was a bit ruined due to all of this. The views were nice but maybe the place is not worth the price we paid. I would have rather spent that on a hardworking Airbnb
Stayed 1 night in Feb 2022

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2021

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and service is outstanding!
The perfect weekend away from Auckland. The accommodation was very comfortable, although looking a little tired, but the stand out was the lodge itself which is beautifully furnished, with comfy furnishings, fire places and lighting. The food and service was outstanding. Thank you Jono and Fleur - you really helped make it a special stay.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful and tranquil. The service was excellent
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The location is beautiful. The rooms are also beautiful with awesome bathrooms. I was a little disappointing though with the small things - like there is no tv and although i had a an outside are there was no furniture to sit on or table. There was also no way of heating food which I would expect for the price given the restaurant does not serve dinner and the location is not close to anything. However i was only there for a night so i read a good book and ate snacks. It wasnt exactly roughing it. The rooms are lovely.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Fleur on 6 Nov 2018
Thank you for staying at Kourawhero Estate and we hope to see you in the future.

10/10 Excellent

Kat, Nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, beautiful place Fleur the manager was very xecptionallt lovely a good place to relax away from the noise. Fantastic breakfast too
Stayed 1 night in Oct 2018
Response from Fleur on 6 Nov 2018
So glad you enjoyed it and thank you for your kind words, it was such a pleasure meeting you both and I hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded retreat
beautiful surroundings amazing staff. Fleur was great
Stayed 1 night in Jul 2018

10/10 Excellent

Jana, Park City, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The seriously is the nicest place we have ever stayed. Jetted tub, double shower, perfect mattress and BEAUTIFUL views. The property is immaculate and the personalized homemade breakfast was EXCEPTIONAL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic short break stay
Brilliant from the time we checked in from to the time we left!

6/10 Okay

Nikki, Auckland

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hilltop Accommodation
We were looking forward to escaping for a night and had splashed out on what for us, was expensive accommodation. Upon arrival we had it confirmed that the Restaurant wasn't open for dinner, this was indicated on their web and once we saw how far away from Warkworth the location was we thought it was disappointing that something wasn't on offer as there seemed to be a lot of people staying. Great pool, gym and facilities. We felt the venue needed to decide if it was luxury accommodation or not though. Our tap had to be repaired, there was no iron with the ironing board in the room and no instructions on how to operate the phone or the coffee machine which was french. The cleaning and reception staff were lovely though. Breakfast was supplied and was ok. We just felt for the price that we expected a lot more.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big breakfast, very clean, very very quiet--no tv

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Hospitality & Accommodation You'll Lov
Our honeymoon stay was splendid! Five stars. What impressed us most was Jack's hospitality and Frances' excellent service. Welcoming, warm and friendly. Outclasses hotels in Auckland. We'll be back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation and exception service
Had a perfectly outstanding stay. The rooms and facilities were outstanding but more importantly the staff were incredible. They were very attentive and professional. Would highly recommend staying here.

10/10 Excellent

Shaun, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Phenomenal; Cleanliness: Gleaming; awesome place go relish a little luxury with fabulous hosts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
It was a great place to stay. The road to the estate was rough but everything at the estate was nice.
Stayed 1 night in Jan 2019