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"Staff was good, directions to buildings could have been better and put on the property map as it is confusing. Room was very clean but in need of some updates: 1. bedroom wall under TV had a ton of scuff marks 2. Ceiling tiles in bathroom had water damage and could have been replaced 3. (1) wash cloth for (2) people for a (2) night stay (could have used a few more towels) 4. Could have used a box of tissues in the room and an extra bar of soap the soap was so small it barley lasted for hand washes and two people to shower for (2) days. 5. There was blood on the duvet which we did not notice till the morning we checked out and it wasn't from us. So that tells me the duvet was not washed. The Good: 1. Room was very clean 2. Jacuzzi was immaculate 3. The room was spacious The place is pretty close to everything you need and the resort has alot of amenities, I did not use them but it looks like a good family place."

"Friendly staff (who had to navigate a WiFi outage.) Gorgeous lobby. Nice bar/lounge area. "

"Great place"

"Wonderful stay in the Poconos. Warm, cozy place and a perfect winter atmosphere. The staff were genuinely kind, welcoming, and always happy to help. You can really feel that they care about their guests. Everything was smooth, comfortable, and enjoyable. Highly recommended, we would definitely come back."

"Staff were friendly and helpful. It was Christmas Day and they were very friendly and professional."

"All fine."

"It was a great hotel"

"Great stay. Good breakfast, nice rooms and the staff were very courteous. Will stay again"

"Room was very spacious! Breakfast buffet was good! All staff, from receptionists to breakfast staff, were great! "