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Reviews of Pride Sun Village Resort & Spa

3 out of 5
Pride Sun Village Resort & Spa
Saquawadi Arpora, Arpora, Goa

Reviews

6.8
Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 8 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Pride Sun Village Resort & Spa on 3 Jan 2024
Dear Guest, Your 10-star review is a remarkable achievement. We're dedicated to maintaining this extraordinary level of excellence.

8/10 Good

Shiva Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2023
Response from Pride Sun Village Resort & Spa on 22 Dec 2023
Dear Guest, Thank you for your rating! We're honored to have exceeded your expectations with our services.

10/10 Excellent

Akshit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort in north Goa
Stayed 3 nights in Sep 2023
Response from Pride Sun Village Resort & Spa on 9 Oct 2023
Thank you for the 5 star rating. Hope you will recommend us to your friends & relatives.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
go every year for the last 4years. great plenty to do love the markets and thr people are all so helpful and polite
Stayed 14 nights in Dec 2019
Response from Ratnakar Divkar Room Division Manager on 7 Oct 2022
Dear Sir,Greetings!!!thank you for patronizing pride sun village resort & Spa and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Pride sun village resort & Spa With kind regards Ratnakar Divkar Room Division Manager

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff are providing good services to guest who had direct booked . And staff are not cosidering those guest who had booked through online
Stayed 5 nights in Nov 2019
Response from Ratnakar Divkar on 7 Oct 2022
Dear Sir,Greetings from Pride sun village resort & Spa.I am extremely sorry for the bad experience you had during your visit to Pride sun village resort & Spa.I have addressed the said issues with the department heads and initiated corrective action.I deeply regret that, though we strive for excellence we could not meet up to your expectations.On behalf of the entire team at Pride sun village resort & Spa. I wish to place it on record our sincerest apologies for the shortfalls and once again I thank you for sharing your feedback.Please give us another opportunity to serve you. Looking forward to your next visit.With Best RegardsRatnakar Divkar Room Division Manager

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Cockroaches roaming , ac remote is not working in some places, wash basin is overflowing, Staff behaviour is very Good Food is good Ambiance is Good Hope to see you in future
Stayed 4 nights in Aug 2019

2/10 Terrible

nayif

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff behaviour is not good I don’t have mention about there rule and regulations
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! An amazing resort for the price in constrast to other resorts in the area. The property is exceptional, well maintained and the entire staff from the front desk to the hard working ladies tending to the gardens are friendly and truly make for a unforgettable experience. The rooms are spacious and clean. The only recommendation I have is the lack of flare in the sitting room as there is a large wall that is bare and would add so much warmth and depth with a large wall painting, etc. Breakfast was served poolside and was pleasing with custom eggs, fresh fruit, and lots of other items. Inroom/poolside dinning options are affordable and the first I have even seen in my years of travel. The property is tranquil and perfect for relaxing. There is a taxi counter within a few yards where we rented a bike which was a awesome find that allowed us to explore the area. I can’t say enough about this place and look forward to my next stay.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is such a gem. The property is beautiful and well maintained. The staff is
Stayed 1 night in Jan 2019

6/10 Okay

Sachin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has lot of mosquitoes so be sure to carry the required essentials

6/10 Okay

satya, Wolverhampton

Liked: Cleanliness
Reasonable hotel requiring improvements
It was a good clean hotel/resort but certainly bot 4 star.Staff were polite and helpful.Location was good.I wish staff could explain the facilities such as free transport to the beech in more detail. Entrance to hotel does not match its image or status,the entrance drive is broken and bumpy. Food was ok but could be improved for serving and cleanliness in the restaurant which is OK but not great.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

KETAN SHETH, MAHAD RAIGAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavish place
All the facilities are best. the food taste is awesome. The breakfast, launch and dinner arrangement's are really good. Room service is also quick and the most i like which i got for my small baby which was awesome living it hope i will get 1 more chance to stay there i like cleanliness,comfort of room .

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is out of way
The room is very average and there was no hot water in the shower. The shower head was never cleaned very dirty

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
its good all places near by
it has been good experience with resort but they must have look after the rooms bathroom its not as much as good

6/10 Okay

drumil, pune

Liked: Cleanliness, property conditions & facilities, room comfort
nice accommodation... pleasant stay
I stayed there for 4 days and experience was good.. But you must be requiring a vehicle to move to different places like mostly beaches ...

4/10 Poor

viatortron, South Africa

Disliked: Staff & service
Mediocre hotel
I would not recommend this hotel. The check-in did not go smoothly. Despite making this reservation 3 months in advance, on arrival the hotel reception told us that they did not receive our reservation and they asked us to wait for about 30 minutes. The reception staff were also rude. The breakfast buffet, restaurant and spa were good, although the beauty salon was incapacitated for a such a busy holiday season. The location seemed quite a distance from the beaches, night markets and popular tourist sites.

2/10 Terrible

RM, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE EVER DO NOT BOOK THIS PLACE
This was my worst experience with a hotel in my entire life time. Do not book this hotel ever. It looks like a good deal near anjuna and baga but the moment you enter and witness the hospitality and rooms it is a big disaster.

6/10 Okay

prabhjot, new delhi

good location
stay was okay.

10/10 Excellent

Anoop, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic vaccation at Sun Village
Was at Sun Village with family from 30-Apr-2013 for a 4 nights stay. The hotel was little far and into interior from Baga beach, but not difficult to find. Hotel room and surroundings were clean. Had requested for pool view room during booking. Since this was an off-season, got it without any issues. Little let down with welcome drink (glass of sprite), but i guess that's the way it is across all hotels i have been to. The complimentary breakfast was superb with lots of varieties on menu. The hotel had a gym, scuba pool and spa facilities. Except for Gym, rest were closed, reason being off-season. My 5 year old kiddo enjoyed the swimming pool most. Hotel staff was amicable. The only let off was lack of lift in the hotel. Also they could have a more appropriate vehicle parking facility. Overall had a fantastic stay and experience at Sun Village. Would definitely go back to same hotel if i am back in Goa.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

4/10 Poor

Kate, UK

Disliked: Staff & service
Just OK
If you are travelling on your own I would not recommend this place, it's quite isolated with nothing much within walking distance and generally seemed to be families and groups staying. There is nothing particularly bad about this hotel but it's a bit characterless and certainly in the room I was staying in there was a constant drone from the kitchen or A/C that was situated near the room. The room was very big but dark with little natural light.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing
Our stay of two days at Sun Village left us completely refreshed and rejuvenated.Absolutely loved the antique wooden furniture of the rooms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go, you have been warned
The staff are rude, I booked a cab with the reception, the night before leaving to the airport. In the morning. I had to wake up the 2 staff members that were working at the reception as they were both fast asleep on the job . As they woke up I asked wheres my cab none of them knew of such booking. I had to carry my suit cases in the middle of the road and hail one. This hotel should be closed down, its dirty, shaby and the staff are rude, you have been warned

6/10 Okay

Llewellyn, Melbourne,Australia

Liked: Staff & service
Disliked: Room comfort
Sun Village Hotel,Arpora,Goa-India
This was a reasonably a better than average place to stay in Arpora which is close to Baga where you have the beach bars and parties.The Hotel Staff are welcoming.The Rooms are sufficient for up to three people.Breakfeast is very standard...but in room service Lunch and Dinner meals are cooked very well and delicious..The Bar prices are very reasonable in comparisont to outside bars.....They have excellent Taxi service with fixed prices to travel which work out to be cheaper than finding one your self....it's a very family orientated atmospher with a very reasonabley affordable room price and the best pit about the hotel is it has an excellent pool...

8/10 Good

sarina, gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Hotel has very good facilities & pool. The staff is very friendly & always ready to help. The shuttle to & fro to Baga is very good & they adjust the time if u request. The gala dinner & its arrangements were very good. There was a huge spread of Indian & international cuisine. The breakfast was very nice with variations everyday. Thank u for a lovely stay Family Furtado
Stayed 5 nights in Dec 2017
Response from Pride Sun Village Manager on 15 Jan 2018
Dear Guest, Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. We sincerely look forward to welcoming you back to our property.