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"Thank you "

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Nice"

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"

"Great hotel, big rooms"

"Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight. "

"This boutique hotel is owned and managed by a husband and wife team whose attention to detail is evident throughout the property. At check‑in, they walked me through the history of the building and the extensive renovation they undertook themselves. The rooms were spotless, beautifully appointed, and the bed was very comfortable. The property sits in a quiet, peaceful setting, yet it’s only about a 15‑minute drive to Vitoria."

"Lovely building, room and views. Good breakfast. Reception staff very helpful. "

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."