Exterior

Reviews of CPAnkara Hotel

5 out of 5
CPAnkara Hotel
Gazi Mah. Mevlana Bulvari No:2/F, Yenimahalle, Ankara, Ankara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 658 reviews" "
Rating 8 - Good. 132 out of 658 reviews" "
Rating 6 - Okay. 50 out of 658 reviews" "
Rating 4 - Poor. 15 out of 658 reviews" "
Rating 2 - Terrible. 13 out of 658 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2024
Response from Guest Relations Supervisor-Zehtan S.Kılınç on 26 Jan 2024
Sayın Misafirimiz, Bizi puanladığınız için teşekkür ederiz. Hizmetlerimizden ve profesyonel kadromuzdan memnun kaldığınızı bilmek bizim için çok sevindirici. Konaklamanız ve geri bildiriminiz için tekrar teşekkür ederiz. Sizi tekrar ağırlamayı sabırsızlıkla bekliyoruz.En İçten Saygılarımla,

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for short trip.
Amazing , great location
Stayed 3 nights in Jan 2024
Response from Guest Relations Supervisor-Zehtan S.Kılınç on 18 Jan 2024
Dear Valued Guest,We are so happy to see the excellent rating and happier to know that you had a flawless accommodation among us. We are pleased to learn that overall we managed to meet your expectations. Hope to see you again soon.Kind Regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Supervisor-Zehtan S.Kılınç on 14 Nov 2023
Dear Guest, First of all, I would like to thank you for taking the time to rate your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards

4/10 Poor

Jason

Travelled with group
I told the reception I didn' get any uograde, and his excuse is no room available which I knew is lying. I can my floor is almost empty. I told them the air conditioning in my room is not working, they didn't even apologize and aiad they will find someone to fix, but no body even check before thw time we left.
Stayed 1 night in Oct 2023
Response from Guest Relations Supervisor-Zehtan S.Kılınç on 7 Nov 2023
Dear Jason,First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations.The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. Your views on your dissatisfaction have been shared with the relevant departments.I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service.Best Regards,

8/10 Good

BUNYAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otel büyük bir alışveriş merkezinin yanında. Bu bazı açılardan bir avantaj. Ancak otele erişim alışveriş merkezi trafiğinden etkileniyor. Otopark sorunsuz. Odalar biraz eski. Temizlikde sorun yoktu. Kahvaltı her Türk otelinde olduğu gibi iyi seviyede.
Stayed 3 nights in Oct 2023
Response from Guest Relations Supervisor-Zehtan S.Kılınç on 7 Nov 2023
Sn. Bünyamin Bey,Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is city hotel next to largest shopping center. nothing around need to drive
Stayed 1 night in Sep 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 25 Sept 2023
First of all, I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best RegardsGuest Relations Supervisor – Cagla KUSCU

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 22 Sept 2023
First of all, I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best RegardsGuest Relations Supervisor – Cagla KUSCU

10/10 Excellent

Ali

Travelled with group
Liked: Amenities
I like it
Stayed 2 nights in Sep 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 13 Sept 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

10/10 Excellent

TaeYoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good
Stayed 4 nights in Sep 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 7 Sept 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP ANKARA
The room was well fitted with needed things and furniture is well placed. The breakfast was excellent.
Stayed 1 night in Aug 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 31 Aug 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards

8/10 Good

Ugur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy parking. However: 1. Carpet in the hallway of our floor had a very bad mouldy smell (and there a small heating device on the floor during summer that was on). 2. In-room cooling system was keep on reverting to 24 degrees and room was feeling very warm and humid. I have overwritten that to 22 degrees but then it was reverting back to 24 again. I’ve called the reception and they said they will fix that from the central system but half an hour later again the same thing happened.
Stayed 3 nights in Aug 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 18 Aug 2023
I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations.The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. Your views on your dissatisfaction have been shared with the relevant departments.I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service.Best Regards,

10/10 Excellent

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent team and excellent hotel - please do not hesitate to book
Stayed 2 nights in Aug 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 8 Aug 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

10/10 Excellent

griselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, next to a mall, taxi near, excellent breakfast, meal, nice staff. Excellent view to mall. Need to repair a sofa, and a twist lamp, this was on second room, the first was excellent, they changed my room because of damage sofa.
Stayed 1 night in Jul 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 31 Jul 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

10/10 Excellent

griselle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel, cleaning staff comfortable bed , excellent room everything excellent.
Stayed 1 night in Jul 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 24 Jul 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards

10/10 Excellent

Kemal

Stayed 1 night in Jul 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 24 Jul 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

10/10 Excellent

Kemal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 18 Jul 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

6/10 Okay

Noam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 13 Jul 2023
I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations.The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. Your views on your dissatisfaction have been shared with the relevant departments.I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service.Best Regards,

10/10 Excellent

GOEKHAN

Stayed 3 nights in Jul 2023
Response from Guest Relations Agent - Cagla KUSCU on 14 Jul 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

10/10 Excellent

RIYAD FATHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay achieved by great staff.
Amazing stay as usual, every time you notice the improvement. Friendly and welcoming staff starting with Utko who made our trip, moving to Kadir who helped us alot. At the reception we had the best check in/ out experience with the greatest smile. An upgrade was offered which moved our level of stay to a higher level. If I have the name right (Kibra) was very friendly and socially active. Breakfast was another great story with best chosen material for the most famous dishes. Rooms were spacious and well equipped. Being connected to a mall was great to ease of shopping.
Stayed 1 night in Jul 2023
Response from Guest Relations Agent - Cagla KUSCU on 10 Jul 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards

8/10 Good

Ghalib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 19 Jun 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

10/10 Excellent

JING-YAO

Stayed 3 nights in May 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 7 Jun 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards

10/10 Excellent

Arzu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 1 Jun 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

6/10 Okay

Soran

Business traveller
Stayed 3 nights in Apr 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 1 May 2023
Öncelikle değerli vaktinizi ayırıp otelimizdeki konaklamanızla ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Görüşlerinizden yola çıkarak konaklamanızda sizi tam anlamıyla memnun edemediğimiz noktalar olduğunu görmeteyiz. Beklentilerinizi karşılayamadığımız için üzgün olduğumuzu belirtmek isterim. Siz değerli misafirlerimizin olumlu ve olumsuz görüşleri, hedeflediğimiz kalite anlayışını ve hizmet standardını yakalamamız ve yükseltmemiz için çok önemli ve değerli verilerdir. Memnuniyetsizliğiniz ile ilgili görüşleriniz ilgili departmanlarla paylaşılmıştır.Bir sonraki Ankara ziyaretinizde sizleri daha iyiye giden hizmetimizle ağırlamaktan memnuniyet duyacağımızı bilmenizi isterim.Saygılarımızla,

8/10 Good

Mehdi

Stayed 1 night in Apr 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 30 Apr 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

8/10 Good

munzer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good stuff
Stayed 1 night in Apr 2023
Response from Guest Relations Supervisor - Cagla KUSCU on 29 Apr 2023
I would like to thank you for taking the time to share your nice comments and your experience at CPAnkara with us. We are pleased to learn that we have generally managed to meet your expectations during your stay. Our only goal is to go beyond the expectations of every guest we serve. Your comments have also been shared with our colleagues, and I would like to state that I and my team will be very happy to welcome you again in our hotel. Best Regards,

10/10 Excellent

Ufuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Guest Relations Agent - Cagla KUSCU on 18 Mar 2023
Öncelikle güzel yorumlarınızı ve CPAnkara’daki deneyiminizi, vaktinizi ayırıp bizlerle paylaştığınız için size teşekkür ederiz.Konaklamanız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duymaktayız.Hizmet verdiğimiz her misafirimizin beklentilerinin ötesine geçebilmek tek hedefimizdir.Yorumlarınız ayrıca çalışma arkadaşlarımızla paylaşılmış olup, sizleri tekrar otelimizde ağırlamaktan ben ve ekibim büyük mutluluk duyacağımızı belirtmek isterim.En İçten Saygılarımla

10/10 Excellent

Jassim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great but the room was hot not comfortable because of heat
Stayed 3 nights in Dec 2022
Response from Guest Relations Agent - Cagla KUSCU on 30 Dec 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards,

4/10 Poor

Soran

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Guest Relations Agent - Cagla KUSCU on 9 Dec 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations.The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. Your views on your dissatisfaction have been shared with the relevant departments.I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service.Best Regards,

6/10 Okay

Soran

Stayed 2 nights in Nov 2022
Response from Guest Relations Agent - Cagla KUSCU on 7 Dec 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations.The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. Your views on your dissatisfaction have been shared with the relevant departments.I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service.Best Regards,

10/10 Excellent

BANGOURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2022
Response from General Manager - Turalp SIVRI on 23 Oct 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards,

10/10 Excellent

Hashim

Stayed 5 nights in Sep 2022

8/10 Good

Mamoun m

Travelled with family
Over the price, bed 🛌 very standard bed
Stayed 1 night in Sep 2022
Response from General Manager - Turalp SIVRI on 30 Sept 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards,

10/10 Excellent

Mohammed

Stayed 2 nights in Sep 2022
Response from General Manager - Turalp SIVRI on 25 Sept 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards,

10/10 Excellent

Ahmed

Stayed 1 night in Sep 2022
Response from General Manager - Turalp SIVRI on 14 Sept 2022
Otelimiz CPAnkara’daki son ziyaretinizden sonra vaktinizi ayırıp, bizimle paylaştığınız geri bildiriminiz için size teşekkür ederim. Geri bildirimlerinizden yola çıkarak ziyaretiniz ve siz değerli misafirimize sunduğumuz hizmetimizden memnun kalmanız bizleri çok mutlu etti. Otel ve tüm ekip olarak amacımız siz değerli misafirlerimizin genel memnuniyetidir. Gelişmekte olan hizmetlerimizle sizleri tekrar otelimizde ağırlamaktan memnuniyet duyarız. En İçten Saygılarımla,

10/10 Excellent

Jezaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full satisfaction about this wonderful Hotel
Every thing wonderful, in particular the staff members ( All). Here I wish to appreciate Miss çağla and Mr. Sabri for their mature personalities, remarkable attitudes and outstanding professionalism in satisfying the guests of the hotel
Stayed 4 nights in Aug 2022
Response from General Manager - Turalp SIVRI on 7 Sept 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

10/10 Excellent

Jezaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel & Great staff members
In general the Hotel in perfect and wonderful in all manners, Staff members and in particular I wish ti appreciate and recommend Miss çağla and Mr. Sabri for their remarkable and outstanding efforts to satisfy our requirements as a family and tourists, We are ( all family members ) so grateful for their attitudes, wonderful reactions and great personalities, once again I wish to thank them for their outstanding efforts, back to the assessment of the hotel as location, cleanness is outstanding
Stayed 2 nights in Aug 2022
Response from General Manager - Turalp SIVRI on 7 Sept 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

8/10 Good

Falah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from General Manager - Turalp SIVRI on 6 Sept 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel. Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations. The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service. Best Regards

8/10 Good

NADER

Travelled with family
Liked: Cleanliness, staff & service, room comfort
5 Stars Hotel Must Be Better
In general it was good but the A/C is not working good, the WiFi is bad. As a 5 stars hotel it should be better (sometimes we found a torn towels in our room)
Stayed 3 nights in Aug 2022
Response from General Manager - Turalp SIVRI on 25 Aug 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel. Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations. The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service. Best Regards

10/10 Excellent

Havva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing Great service and staff were very helpful and friendly
Stayed 3 nights in Aug 2022
Response from General Manager - Turalp SIVRI on 15 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

10/10 Excellent

munzer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel
Stayed 1 night in Aug 2022
Response from General Manager - Turalp SIVRI on 15 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards

10/10 Excellent

RIYAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual, best hotel in Ankara
Amazing staff, delicious breakfast and connected to Anka mall
Stayed 2 nights in Aug 2022
Response from General Manager - Turalp SIVRI on 12 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

8/10 Good

ARMAN

Stayed 1 night in Aug 2022
Response from General Manager - Turalp SIVRI on 11 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

10/10 Excellent

AHMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really amazing to stay there. I will definitely come back to stay here
Stayed 3 nights in Jul 2022
Response from General Manager - Turalp SIVRI on 4 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very slow check in, hot AC and not clean hotel.
Stayed 1 night in Jul 2022
Response from General Manager - Turalp SIVRI on 4 Aug 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel. Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you and I would like to express our regret that we were not able to meet your expectations. The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service. Best Regards

10/10 Excellent

Chilel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from General Manager - Turalp SIVRI on 2 Aug 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

10/10 Excellent

Erman

Stayed 1 night in Jul 2022

10/10 Excellent

erum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and capacious rooms especially with en-suite office setup … with same price
Stayed 1 night in Jul 2022
Response from General Manager - Turalp SIVRI on 22 Jul 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.

8/10 Good

Saif

Stayed 4 nights in Jul 2022
Response from General Manager - Turalp SIVRI on 17 Jul 2022
Otelimiz CPAnkara’daki son ziyaretinizden sonra vaktinizi ayırıp, bizimle paylaştığınız geri bildiriminiz için size teşekkür ederim. Geri bildirimlerinizden yola çıkarak ziyaretiniz ve siz değerli misafirimize sunduğumuz hizmetimizden memnun kalmanız bizleri çok mutlu etti. Otel ve tüm ekip olarak amacımız siz değerli misafirlerimizin genel memnuniyetidir. Gelişmekte olan hizmetlerimizle sizleri tekrar otelimizde ağırlamaktan memnuniyet duyarız. En İçten Saygılarımla.

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stay only if you won't stay
Small rooms, small bed, old hotel, old TV unstable shower, broken elevators keeping you wait, insufficient number of elevators, 3 for the whole building! Great breakfast, friendly personnel Big shopping center just next to it at walking distance.
Stayed 1 night in Jul 2022
Response from General Manager - Turalp SIVRI on 8 Jul 2022
First of all, I would like to thank you for taking your valuable time to share your opinion about your stay at our hotel. Based on your feedback, I see that there are some points in your stay that we could not completely satisfy you, and I would like to express our regret that we were not able to meet your expectations. The positive and negative opinions of you, our valued guests, are very important and valuable data for us to achieve and raise the quality understanding and service standard we aim for. I would like you to know that we will be pleased to welcome you on your next visit to Ankara with our improving service. Best Regards

10/10 Excellent

RIYAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing welcoming staff
The location is perfect with a connection to the biggest mall in Ankara. Friendly warm welcoming staff makes me feel at home. Special appreciation for Utku TOZLUYURT. Huge well equipped suite.
Stayed 3 nights in Jun 2022
Response from General Manager - Turalp SIVRI on 1 Jul 2022
Thank you for taking the time to share your feedback with us after your last visit to our hotel, CPAnkara. Based on your feedback, we are very happy that you were satisfied with your visit and our service to you, our valued guest. As the hotel and the whole team, our aim is the general satisfaction of our valued guests. We will be pleased to welcome you again in our hotel with our developing services. Best Regards.