Alpes do Vale Hotels, Novo Hamburgo

"The room was big for Brazil hotels, and the bed was great. Cleaning ladies were awesome!!! (Kind and very thorough) HOWEVER it was not as promised. The claim of having a kitchen was only a fridge and sink. No stove as in picture, and microwave was downstairs in lobby common area. Construction was going on right on our floor, so wake up to hammers and drills on the concrete everyday. Also, as i was leaving they charged parking ($10 a day, expensive for their standards) and was not disclosed to me before. Will not return. "

"Muito limpo"

"Nice stay, the staff could not be more welcoming and helpful."

"The room was clean, the staff was great! The Air conditioning was not working and that’s my only complaint. The unit & control were very outdated and simply didn’t work. Breakfast was amazing and once again staff was friendly and very helpful! "

"Loved the hotel and service"

"The hotel was great"

"The location? Perfect. Breakfast? Amazing! And the staff were just the sweetest. But, and there's always a but, they charged me for the water in the room. They put it out with chocolates, like it was a little treat, but nope, it was on the bill. It wasn't about the money. it's worth noting, As many hotels include water as a complimentary service. Otherwise, a highly recommended stay!"

"Great place for short visit."