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"Hotel was undergoing renovations and had a leak in the ceiling of the lobby. Staff was really nice though and the room was clean."

"Long hair in the shower and multiple boogers. Breakfast did not look appetizing, so we went out for breakfast."

"My girlfriend and I had a great stay for an extended weekend getaway. The spa is fantastic and I love the location."

"The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well."

"We e been staying here often for quite a while. It’s a good location. There’s another hotel Directly across that we stay at as well. "

"A very nice hotel "

"Only place Ill stay in Richmond. "

"The area in front of the lobby outside was a wreck."

"I am a bit of a hotel snob at times but this one exceeded my expectations! Incredibly friendly staff, very clean and comfortable rooms. Love the area, felt safe and had lots of great food/shopping options. If we are in the area again we will definitely be staying here."