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Hyatt Place Richmond/Innsbrook

3.0 star property
Travelers start their day with a complimentary breakfast buffet, stay connected with free in-room WiFi, and enjoy efficient check-in at this welcoming hotel.

Choose dates to view prices

Hyatt Place Richmond/Innsbrook offers genuine hospitality with practical amenities. Energize at the 24-hour gym, enjoy the free breakfast buffet, connect with in-room WiFi, and use convenient dry cleaning services. The attentive staff consistently leaves a positive impression.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$199
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Located in Glen Allen, Hyatt Place Richmond/Innsbrook is in the city centre. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Glen Allen travel guide
Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    3 min drive - 3.8 km
  • Game of checkers anyone
    University of Richmond
    10 min drive - 11.2 km
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    13 min drive - 20.1 km
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    14 min drive - 22.2 km
  • Elk's Lodge
    4 min drive - 3.4 km

Getting around

  • Richmond Staples Mill Road Station
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Restaurants

  • Wawa
    12 min walk
  • Panera Bread
    9 min walk
  • Starbucks
    5 min walk
  • Capital Ale House
    2 min walk
  • Chipotle Mexican Grill
    8 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel remodelled in 2025 and located near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe and a bar at Hyatt Place Richmond/Innsbrook. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), express check-out and express check-in
  • Meeting rooms, a 24-hour front desk and luggage storage
  • A front desk safe, a banquet hall and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 1 Apr 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self-parking is available for USD 5.00 per night.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Checkout is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Bowlero West End are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Richmond/Innsbrook Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, the breakfast was great as well
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were perfect.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Room was clean. Complimentary breakfast was okay. TV programming was very limited.
Stayed 2 nights in Jan 2026

10/10 Excellent

I-Tuere

Liked: Staff & service
The staff were all so nice and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.
Stayed 1 night in Nov 2025

8/10 Good

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 2 nights in Nov 2025

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding
Stayed 1 night in Sep 2025

8/10 Good

JaTaen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane Elyce

Liked: Cleanliness, amenities, property conditions & facilities
Bob was excellent- friendly, welcoming and fast. Appreciated the kind welcome after a long day.
Stayed 1 night in Dec 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Convenient location. Pleasant staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we came into contact with very friendly and helpful. Hotel was clean. Breakfast was standard hotel breakfast, but was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the west end of Richmond. Convenient, nice property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and the breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our family.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was PERFECT !!!!! Thank you so much for guiding us to this hotel. It was so close to the Tin Pan music venue and just a nice clean spacious room. The breakfast was good, all though could have used a little more heat to keep it warm. But all i all , it was good ! Hyatt Place is one of our most favorite hotels to stay at !!!
Stayed 1 night in Oct 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was quiet, and the staff was friendly and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Rooms are clean and staff super friendly and helpful. Breakfast was good also.
Stayed 2 nights in Jun 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VCU Open House visit

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond
Stayed 1 night in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, renovated, decent
Stayed 1 night in Jun 2025

10/10 Excellent

Tymeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful. My room was very comfortable and breakfast was great.
Stayed 1 night in Jun 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service
The staff were amazing, the lady at the front desk was very helpful and polite.
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with a freat staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Deedria and Bob at the front desk were great! The hotel was clean, quiet, updated and is close/walking distance to several shops and restaurants.
Stayed 1 night in May 2025