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"Novotel in the uk was never appealing to me, I always saw it as a rubbish budget hotel. That is until I stayed in Novotel Makkah. Firstly just the aesthetics alone are luxury. Never would you associate this type of hotel with basic or budget. I could not believe Novotel could have these types of hotels like the 1 in Makkah. The food is something spectacular but what makes this hotel the best I’ve ever stayed in, in my 40mins of life was the staff. I cannot be more grateful and humbled by the generosity, kindness and attention to detail that the staff "

"Perfect location and really excellent in every respect. Would absolutely stay again and would highly recommend"

"Excellent hotel and surface I intend next time I will reserve there in hotel address."

"Great location very clean 5 start hotel."

"I had a good experience to stay in this hotel."

"Emerging was perfect. "

"Great hotel"

"Breakfast was not all that great"

"Excellent hotel, great value and distance to new extension of haram is about 10-15 min walk, but to walk to Mataf area is an additional 10-15 mins. Rooms are decent size and staff attentive. Breakfast is good and varied . Near to local shops and across the road from Bin Laden mosque. No gym, which is only disappointment. Great value and highly recommend. "