Mina Hotels, Makkah

"Clean rooms, calm, stuff are exceptional, best experience "

"Good"

"all the staffs were very friendly and nice! rooms were clean. the only comment I want to make is about the stand shower. which didnt have a full coverage door which is why it was flowing water outside the shower area and the bathroom was getting wet. had to be very careful with that. everything else is very good. location was perfect. "

"We stayed at Address Jabal Omar Makkah for 14 days, alhamdulillah, and it was truly a beautiful experience for me and my partner. From start to finish, the service was exceptional and made our stay even more special. A special thank you to the restaurant team. The manager, Suhan Shaikh, and the staff members Mohammed Asif Uddin and Mohammed Sameer were absolutely amazing with us. They really took care of us throughout our stay. My family has a gluten allergy, and they went above and beyond to accommodate her needs. They arranged gluten free bread for us and even provided separate spreads like Nutella to avoid any contamination. Every single day we were welcomed with warm smiles and genuine kindness. Their professionalism and thoughtfulness did not go unnoticed. We would also like to thank our cleaner, Jahanghir Alam, who did a fantastic job. He was kind, humble, and always ready to help. He kept our room spotless and made sure we had everything we needed at all times. Overall, our stay was comfortable, peaceful, and memorable. We are truly grateful for the outstanding hospitality and would highly recommend this hotel to anyone visiting Makkah (do note, it can be an issue for the elderly or any mobility issues as it’s a bit of a walk with stairs or a shuttle bus and again stairs/lifts to get to the haram but great for younger people). May Allah put barakah in all of their work, Ameen."

"all good"

"Except one small issue in the room which was it seems water drainage pipeline passing through the wall, constant water noise was nuisance when there is no other noise inside the room it was pretty inconvenient for a sound sleep. Left the same feedback to reception. Otherwise hotel was good, room was absolutely neat and clean, staff was very good, and shuttle service to haram is cherry on top."

"overall it was verynice"

"Excellent experience "

"It was excellent stay as per Makkah standard hotels. Staff was super nice. This is my favorite hotel near Haram."