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"From the moment I arrived Ibnu was amazing! He allowed me an early check-in into a beautiful well appointed room. He actually walked me there and showed me all the conveniences of the room. He made great suggestions for dinner and sushi. The entire staff was very friendly. The Galleria mall is connected to the hotel. I would absolutely stay here again."

"Perfect. "

"Staff making special effort in every situation, beautiful decorations and setting, perfect location, amazing views"

"yes"

"Everything was fantastic!! A great experience! The staff, the hotel and everything was amazing!! "

"As a former, now retired, resort manager, I spent a lovely 8 day getaway at the hotel over the recent holiday season. I was completely impressed with the hotel facilities and thoroughly enjoyed the daily buffet breakfast but it was the staff that made my stay a truly fantastic one, because if the staff feels like 'family', the hotel feels like 'home'. In the lobby I'd like to give a special shout-out of thanks to Dana, Berna, Margaret, Gloria and the ever helpful Gul; in the breakfast restaurant a nod of appreciation to Marie and the ever lovely Letticia; up in Rays bar Emmerich was an amazing manager with Franklin keeping the guests smiling and cleaning my room I give a fond nod to Mohammed and San San who kept my sweet suite sparkling. I would recommend this hotel to friends and family and wouldn't hesitate to make a return visit- thank you all again and best wishes to the whole staff for a healthy and happy 2026! Mr. Klaus. (Room 4904)"

"Clean room "

"Spotless 10/10"

"Staff were polite and helpful. Was treated amazing by all "