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"Very good service and superb river view from my room. The staff are sincere and helpful. "

"Located at the hilltop, the ryokan gave us serenity and calmness. I particularly loved the big terrace on the 1/F where we could see the city lights. Staff, Manager in particular, were extremely helpful. Dinner and breakfast were nice. "

"Good"

"Nice hotel "

"予約時の部屋写真と部屋が違った。 タバコの臭いが、した。 これ以外は問題なし、清潔な部屋でした。"

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly...

"Room is clean. Very good location"

"スタッフさんの対応はとても良かったです。 写真の感じだとまあ古いんだろうな とは思っていましたが想像以上に汚くて びっくりしました笑 壁紙も汚く、エアコン、冷蔵庫もカビだらけ シャワーも弱く換気扇が切れないように なっているのでずっとうるさいです。 アメニティ、シャンプーは持ち込みおすすめします。 他のお部屋はわからないので一概には 言えませんが、スタッフさんの対応が 良いのでお部屋のクオリティさえ 良くなればリピートしたいです。 "

"Excellent "

"Staff warm and welcoming, rooms extremely clean"

"good compact hotel"

"very convenient location, delicious breakfast, helpful staff, clean room"

"Superb clean and quiet place for relax"

"こちらの問い合わせにも丁寧に対応していただきました。 特にトラブルなども無く、一泊だけでしたが満足できる内容でした。 次回もまた利用します。"

"Old fashioned Japanese hotel, but clean environment. Free coffee on arrival and light breakfast was offered. Open air onsen was very nice Only issue was, there was no toilet inside the room which things a bit interesting at night when the human nature was calling. Otherwise lovely hotel with friendly staff"

"Best location set between the riverfront and the famous local park! The staff are all very well mannered and patient."

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "

"It was very nice to stay in an old, traditional Japanese house, renovated with a lot of taste. The dinner and breakfast were delicious and everyone was very kind and welcoming. Thank you for the very nice stay 😊"