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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and 24-hour front desk

Choose dates to view prices

Hotel New Otani Saga, near the Saga Balloon Museum, offers practical amenities like a hair salon and dry cleaning. Enjoy in-room WiFi and efficient service from the helpful staff at the Japanese dining venues.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking

Japanese Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 5
  • 1 Twin Futon

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3

Single Room - Non-Smoking

  • Sleeps 1

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Coffee and/or coffee maker

Japanese-Style Room

  • Sleeps 4
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About the area

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.5 km
  • Saga Balloon Museum - 7 min walk - 0.7 km
  • Saga Prefectural Art Museum - 10 min walk - 0.8 km
  • Saga Castle - 12 min walk - 1.1 km
  • Saga Castle History Museum - 13 min walk - 1.1 km

Getting around

  • Saga Station - 2 min drive
  • Saga (HSG-Ariake Saga) - 24 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪JONAI SQUARE - ‬11 min walk
  • ‪Museum Kitchen HARU cafe - ‬9 min walk
  • ‪ビアテラス - ‬1 min walk
  • ‪さがんれすとらん 志乃 - ‬9 min walk

About this property

Hotel New Otani Saga

Upscale hotel near Yoka Shrine
Located close to Saga Balloon Museum and Saga Prefectural Art Museum, Hotel New Otani Saga provides a hair salon, dry cleaning/laundry services and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), an electric car charging station and a banquet hall
  • Tour/ticket information, concierge services and meeting rooms
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 102 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • LED TVs with digital channels
  • Fridges, heating and daily housekeeping

Similar properties

Daily buffet breakfast (JPY 1800 per person)

APA Hotel Saga Ekimae Chuo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.6 out of 10, Good, 1,000 reviews
The price is NZ$107
16 Nov - 17 Nov
APA Hotel Saga Ekimae Chuo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3107 for adults and from JPY 1553 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is Hotel New Otani Saga pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel New Otani Saga?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Hotel New Otani Saga?

Checkout is at 11:00 AM.

Where is Hotel New Otani Saga located?

Located in the heart of Saga, this hotel is within a 10-minute walk of Yoka Shrine and Saga Balloon Museum. Saga Prefectural Art Museum and Saga Castle are also within 15 minutes. Saga Station is 26 minutes by foot.

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Reviews

Hotel New Otani Saga Reviews

8.4

Very good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 292 out of 719 reviews
Rating 8 - Good. 279 out of 719 reviews
Rating 6 - Okay. 106 out of 719 reviews
Rating 4 - Poor. 28 out of 719 reviews
Rating 2 - Terrible. 14 out of 719 reviews

Reviews

10/10 Excellent

Jeongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Sohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

penny

Liked: Staff & service
Air conditioning need to be repaired
Stayed 1 night in Jul 2024

10/10 Excellent

SHINO

Liked: Cleanliness, amenities, property conditions & facilities
さすがはニューオータニです。清掃も対応も完璧でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Masayo

Liked: Cleanliness, amenities, property conditions & facilities
歴史有るホテルなので、古さを覚悟していたのですが、全く気にならない程快適でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんもお部屋も良かったです また宿泊したいと思いました
Stayed 1 night in Oct 2025

4/10 Poor

Fumiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-Fiがほぼ使えません。 朝は皆さん使う為か全く使えませんでした。 お気をつけください。
Stayed 1 night in Oct 2025

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが皆さん親切でした。また、朝食も美味しかったです。
Stayed 1 night in Oct 2025

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物ですが掃除もいきどどいておりスタッフさん達も笑顔で対応していただき本当にありがとうございました。 ただ帰りはスタッフさんどなたもいらっしゃらず荷物を車に乗せるのを手伝って貰えず 幼児を連れていたためそれだけが残念でした
Stayed 2 nights in Oct 2025

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付のスタッフに、おすすめの郷土料理を教えてくださいと尋ねたところ、丁寧に説明してくれて、心が温まりました。
Stayed 2 nights in Oct 2025

10/10 Excellent

Chiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーがバブル、お部屋も高級感があり大変満足でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。マットレスも気持ちよくお部屋もきれいでした。周辺もランニングやお散歩に最高でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025

10/10 Excellent

azusa

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく、部屋が綺麗で広々としてて居心地が良かった。佐賀に行ったらまた泊まりたいホテルです。次は、朝食も食べてみたいです。室内の空調も丁度良かった😊
Stayed 1 night in Aug 2025

10/10 Excellent

Kawakami

Liked: Cleanliness, staff & service, property conditions & facilities
周辺に色々なお店があって便利です
Stayed 1 night in Aug 2025

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても親切でした。
Stayed 2 nights in Jul 2025

10/10 Excellent

yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
行き届いた清掃とスタッフの対応の心地よさ そして、部屋から見える景色を一望しながらゆったりした時間が過ぎていく｡ とても満足のいく二日間でした｡
Stayed 2 nights in Aug 2025

8/10 Good

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな環境で過ごしやすい
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに入った瞬間、ふわっといい香りがしてすごく気分が上がりました。館内も全体的に清潔感があって、どこもキレイにしてあるのが伝わってきました。スタッフの方も感じがよくて、気持ちよく過ごせました。また泊まりたいなと思えるホテルです。
Stayed 1 night in Jul 2025

10/10 Excellent

jewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족영행으로 사가에 들렀습니다 호텔이 깨끗하고 조용해서 편하게 지내다갑니다.
Stayed 1 night in Jul 2025

10/10 Excellent

KAZUTOMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間前だったが、法事の為着替えをしたいと伝えると式場の控え室に案内して頂き助かりました。宅急便を送りたいと伝えるとダンボールの販売をしており、ガムテープも貸して頂けました。朝、目の前の佐賀城のお濠の周りを清々しい気分で散歩しました。
Stayed 1 night in Jul 2025

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
早朝出発になったので朝食をランチボックスに変更してくれた。助かった。
Stayed 1 night in Jul 2025

8/10 Good

Kikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境で良かったです
Stayed 1 night in Jun 2025

4/10 Poor

Satoru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めは良いところです
Stayed 1 night in Jun 2025

6/10 Okay

Akiyoshi

周辺に飲食店などがほとんどない。
Stayed 2 nights in Jun 2025