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"gym facilities are limited a shame considering of the prime location in hivernage "

" I have recently stayed at this hotel in Marrekech so I will start with the slight negatives before moving onto the positives (of which there are many) On the first night I arrived because the clocks were going to change and I had a couple of appointments the next day I did request a wake up call in addition to my own alarm just as a backup and that wake up call never came. Fortunately my alarm did work because I had some calls on that day. The breakfast choice was mostly limited. I didn't find it a particular varied menu however they did do bacon and sausages over the weekend. I ate dinner at the hotel on 2 occasions and I enjoyed one of the meals but the other one less so but that is really down to personal choice. Also for the supper for what you get I found that the hotel prices were quite high however there are some restaurants nearby that offer a variety of menus including Moroccan, International, Asian etc and they are very reasonably priced. Now I am gonna move on to the positives - the room sizes are good, bed is comfortable with a good sized balcony. The swimming pool is really large compared to other hotels and it was never particularly busy the whole time I was there with sufficient sun beds. I visited the spa and had one of the best massages I have had in a long time by Khadija. I have to say I was very impressed by how friendly and helpful all the staff were. Specifically Reda at the pool was very helpful and proactive. Fatima from Housekeeping was ve"

"Clean room, kind staff"

"Included breakfast is superb "

"Great stay! Free upgrade to a suite! Plenty of choice at breakfast. Huge pools. Area is very walkable into the Medina there are taxis out the front waiting of you do need one. I would stay here again! "

"The staff is exceptional. Everyone very nice and attentive. Special kudos to Victoria in the restaurant. If we move to Kenya, we will hire her away."

"Our reservation was for two nights but one and one. (We had to travel after one night and come back to stay for one more night.) we paid same amount for same conditions. The first room was amazing but the second room was just the oppozite of the first one. We were very disappointed."

"Always a pleasure to stay here and the hotel achieves a high standard throughout, especially noticeable in the attentiveness and courtesy of the staff"

"Very nice stay. The staff were all very friendly and helpful. "