Top Hotels Near Aduana Square in Cartagena from NZ$301

"The staff was excellent. Everybody made sure you feel good and enjoy your stay. The location was perfect. Easy access to everything. I would definitely recommend it. "

"Didn’t have time to go to the gym, all the personal was kind and very cordial "

"My experience at this hotel is not pleasant. The room is quite different from the picture. We got a room with such layout and the first night the sheets were not clean. The restroom is completely dark at night. The service was good and they send things we need. However, my friend asked for coffee and they told us to get some coffee at the restaurant and charged one cup 3 dollars. They have coffee machine and can make coffee, but I do not understand we got charged for the bad coffee in the restaurant area. Also, we booked at Expedia and every night the price is more than normal price on Expedia. They explained it was because of the algorithm. We checked the prices for the future days, but it shows that we were overcharged and they refused any refund. Overall, we felt that we were cheated. The location is good but it is not worth the money at all. We never got the free wine it says on Expedia website."

"The staff was very friendly, the hotel was very clean and it is located in a good area "

"Great food & staff!!! "

"This hotel is 10000/10. Location was perfect. Getsemani is right out the back door, if going to Rosario islands the port is across the street as well as the walled city and La Torre Del Reloj. The rooftop bar, food and view were excellent. The hotel was clean, cute and had a great breakfast buffet or you could order from a menu at the table. We received exceptional service and care from Luis Alfonso. He assisted us with everything from restaurant recommendations to booking us a taxi at 4 am for our early flight. I cannot say enough great things about Luis or GHL Arsenal. You will not regret staying here. If we were to come back to Cartagena we would stay here again. The concierge also booked us a Rosario island tour of our choice and the boat was big, beautiful and most importantly very safe. Compared to the boats used when booking tours through street vendors or the shops in town. Highly recommend booking with the hotel directly. "

"Very nice!"

"I do not recommend Cartagena at all. It’s a tourist trap. Not tourist friendly at all. They will scam you once in the city, street vendors are extremely aggressive even after you say no to them, all prices are much more expensive for tourists, service everywhere is slow, unfriendly locals, horrible infrastructure, the list goes on. It’s unfortunate because the city itself is beautiful but overall experience was a scam. The airport situation was a disaster as well, 2 hr long immigration lines and leaving the gates there were no organization it was a free for all situation to get on board. We had to cut our trip short and went home early. Don’t go! "

"The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back "