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Sophia Hotel By OxoHotel

4.0 star property
This upscale retreat near Bocagrande's shoreline delivers personalized breakfasts and attentive service that previous guests consistently praise

Choose dates to view prices

The Sophia Hotel is steps from Bocagrande Beach. Guests enjoy made-to-order breakfasts before heading to the rooftop for city views. The property offers a quiet library, reliable WiFi, and convenient dry cleaning services that busy travelers appreciate.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$353
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for COP 100000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Sophia Hotel By OxoHotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sophia Hotel By OxoHotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sophia Hotel By OxoHotel on 28 May 2026 start from NZ$353, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sophia Hotel By OxoHotel?

This hotel doesn't offer parking.

What time is check-in at Sophia Hotel By OxoHotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of COP 150000 (subject to availability). After-hours check-in is not available.

What time is check-out at Sophia Hotel By OxoHotel?

Checkout is at 11:00 AM. Late checkout is available for COP 150000 (subject to availability).

Does Sophia Hotel By OxoHotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 55000 per vehicle applies.

Where is Sophia Hotel By OxoHotel located?

Located in Cartagena Walled City, this hotel is steps away from Casa del Marques de Premio Real and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 520 out of 630 reviews
Rating 8 - Good. 75 out of 630 reviews
Rating 6 - Okay. 23 out of 630 reviews
Rating 4 - Poor. 3 out of 630 reviews
Rating 2 - Terrible. 9 out of 630 reviews

Reviews

Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was more than adequate to start the day. Very friendly staff and waiters.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Great staff nice room great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. We could walk to all the places of interest. The staff are warm and friendly. Andres was especially very helpful. The breakfast was simple but nutritious enough. I would definitely recommend this place.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
I love tge customer service and professionalism of the hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The staff was amazing, the room was very spacious, very nice with a lot of nice details. Location was amazing
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was wonderful. The staff was friendly and the room and hotel was beautiful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great included breakfast. Room is good size and great a/c, very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean. Service was amazing at the front desk and at the restaurant. Everybody was so attentive and friendly. Rooftop was very nice.
Rooftop View
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast, and an awesome staff.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

ELVIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Beautiful room and amazing attentive staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

KETAN J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It has their own Roof Top.With an amazing view.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel stay there a few times staff great highly recommend it
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, the staff is great, location is great.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, nice rooftop area.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Andreina

Liked: Cleanliness, amenities, property conditions & facilities
We came to Cartagena to celebrate our 10th anniversary and Sophia did not disappoint. We were upgraded to the suite and the service and amenities were amazing. Breakfast really stand out! Special thank you to Erik, Karen and Daniel for a great service! We will come back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Khalilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel staff there great people definitely will be back
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful location! The staff is incredibly friendly and always happy to help.
Stayed 7 nights in Mar 2025