Near Clock Tower and Cartagena de Indias Convention Center, Upper House provides free continental breakfast, a rooftop terrace and a garden. Guests can connect to free in-room WiFi.
Located in Cartagena Walled City, a neighbourhood in Cartagena, Upper House is near theme parks. Cartagena's Gold Museum and Palacio de la Inquisicion are cultural highlights, and some of the area's landmarks include Clock Tower and San Agustin Convent. Caribbean Naval Museum and Ciudad Movil Cultural Center are also worth visiting. Visit our Cartagena travel guide
7-76 Cl. 37, Cartagena, Bolívar, 130001
What's nearby
Walls of Cartagena
3 min walk - 0.3 km
Clock Tower
5 min walk - 0.4 km
Cartagena de Indias Convention Center
8 min walk - 0.7 km
Plaza de San Diego
2 min walk - 0.2 km
Bolivar Square
8 min walk - 0.7 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.)
14 min drive
Restaurants
Los Tacos Del Gordo
1 min walk
Pezetarian
2 min walk
Mistura
1 min walk
Townhouse Rooftop
1 min walk
Da Prieto
2 min walk
About this property
Upper House
Hotel near Clock Tower
Near Cartagena de Indias Convention Center, Upper House provides free continental breakfast, a rooftop terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
2 outdoor pools
Smoke-free property, concierge services and outdoor furniture
Room features
All guest rooms at Upper House have thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Outdoors
Garden
Outdoor furniture
Rooftop terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 99135
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena
Frequently asked questions
Does Upper House have a pool?
Yes, this property has 2 outdoor pools.
Is Upper House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Upper House?
Upper House doesn't offer parking.
What time is check-in at Upper House?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM.
What time is check-out at Upper House?
Checkout is at noon.
Where is Upper House located?
Located in Cartagena Walled City, this hotel is within a 10-minute walk of Iglesia de Santo Toribio de Mangrovejo and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Upper House Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!
Dylan
Stayed 4 nights in Jan 2025
8/10 Good
Jezreel Gaius
5 Mar 2025
Liked: Cleanliness, staff & service, amenities
Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
A Boutique hotel right in the heart of the walled City. Staff were wonderful, always smiling and nothing was too much trouble. While some were more fluent in English than others communication was never an issue, and their English was alway a great deal better than my Spanish.
We particularly enjoyed the breakfast, it wasn't a large buffet but an option of a North American or Colombian option. Always served with fresh fruit and a large glass of fresh squeezed Orange juice. Breakfast was always served around a large communal dining table. It gave an opportunity to interact with other guests. This was nice and intimate given the small number of rooms in the hotel. We enjoyed our week and would not hesitate to return to the Upper House.
The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.
Pros!
Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast.
Con's!
Stairs felt unsafe every time I walked on them..
Good experience but with a few important details : broken sun umbrella by the pool, window hublot in the room not clean, visible cleaning or logistics products next to my room..
Bfast is advertised as intercontinental but, missing sugar or splenda, milk, the included offered breakfast is not worth it at. Other than that is ok for a few days.
The staff here is great. The room was really comfortable with an extraordinarily nice bed. The breakfasts were simple but good. The pools were fine, small, but that was expected at a small boutique hotel. The location is fantastic.
Upper House has a sweet, eclectic vibe. It’s right in the walled city, but down a quiet street which was awesome! I loved the small feel of this place and it was fun getting to chat with other travelers around the breakfast table each morning. I was in the basic room, and even thought it was small the super tall ceilings made it feel roomy. And the bed was so comfy! All of the staff were helpful and friendly. I would absolutely stay here again!