Breakfast, lunch, dinner served; French cuisine
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Reviews of Sofitel Adelaide

5 out of 5
Sofitel Adelaide
108 CURRIE STREET, Adelaide, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 160 reviews" "
Rating 8 - Good. 37 out of 160 reviews" "
Rating 6 - Okay. 15 out of 160 reviews" "
Rating 4 - Poor. 4 out of 160 reviews" "
Rating 2 - Terrible. 6 out of 160 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Wayde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Feb 2024

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Perfect location
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. Rooms are nice and spacious. A little shame that bathroom lacks bench space. Staff are amazing. Great location. Walkable to basically everything
Stayed 2 nights in Apr 2024

6/10 Okay

rik

Disliked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesy

Stayed 5 nights in Dec 2023
Response from Nick Koul on 5 Apr 2024
Merci Jesy

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful room, great facilities and staff
Stayed 2 nights in Feb 2024
Response from Nick Koul on 5 Apr 2024
Merci Michelle

10/10 Excellent

Raelene

Stayed 1 night in Feb 2024
Response from Nick Koul on 5 Apr 2024
Merci Raelene

10/10 Excellent

Charli

Liked: Cleanliness, staff & service, property conditions & facilities
very happy
Stayed 2 nights in Feb 2024
Response from Nick Koul on 5 Apr 2024
Merci Charli

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Nick Koul on 5 Apr 2024
Merci Erik

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Feb 2024
Response from Nick Koul on 5 Apr 2024
Merci Margaret

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heath Varcoe - Guest Experience Manager on 1 Feb 2024
Bonjour Kenneth,Wonderful to see you enjoyed your time with us.We hope to welcome you back again soon.

10/10 Excellent

Jenevieve

Stayed 1 night in Jan 2024
Response from Heath Varcoe - Guest Experience Manager on 1 Feb 2024
Bonjour Jenevieve,Thank you for the 10/10 Review!We hope to welcome you again very soon.

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in room entertainment was a bit poor, the tv didn't connect to anything
Stayed 2 nights in Jan 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, poor housekeeping.
Overall a great stay. The hotel is lovely, spacious, and well-located. Plenty of places to eat and drink nearby (Peel Street and Leigh Street). Our only issue was with housekeeping, which was not at the standard we would normally see at a Sofitel or similar hotel. We had a range of minor issues over several days eg dirty glasses taken away but no clean glasses provided, empty tissue box not replaced, tea bags not replenished, bed clearly remade with same sheets despite asking for a change etc. After a few days we complained to reception, who obviously passed the message on as we had a very passive aggressive response from housekeeping - lots of extra unnecessary toiletries left in the room, an overstuffed box of tissues left, and a few other petty things, but still no clean wine glasses. We mentioned to reception on check-out who were very apologetic. Will not stop us staying again, but it was bizarre.
Stayed 5 nights in Jan 2024
Response from Heath Varcoe - Guest Experience Manager on 2 Feb 2024
Bonjour Nick,Great to hear that you enjoyed your stay overall and we certainly look forward to welcoming you again.My apologies regarding the issues highlighted with the housekeeping service. I will be sure to pass on to the Executive Housekeeper to ensure the appropriate follow up and improvement in the future.

10/10 Excellent

darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great and staff were friendly
Stayed 4 nights in Jan 2024
Response from Heath Varcoe - Guest Experience Manager on 2 Feb 2024
Thanks for sharing your experience Darren!We hope we can welcome you again soon.

10/10 Excellent

Peter

Stayed 4 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
There is a lot to like about this hotel. The room was large and well appointed. Breakfast was very good. Staff were generally friendly. However, two issues raise concerns about whether his hotel is committed to client-facing service. The minibar wasn't replenished. The onus is on the guest to order the replenishments through a device but I wasn't able to navigate the process. The bar wasn't open on the Tuesday that I was a there and I consider this to be a 'non-event' for a large hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Anelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofitel - An Exceptional Stay
The Sofitel Adelaide was exceptional. It was the most exquisite hotel room I have ever stayed in. The attention to detail was exemplary. The view from our room was breath taking, the bed was perfect and I felt like I was sleeping on a cloud. Details and consideration everywhere you looked - I was super impressed and I am discerning and fussy! A beautiful stay - thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay! The staff were so lovely. I couldn’t fault it x
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most impressive premium hotel experience I’ve had in Australia. The team were professional, attentive and engaged at every interaction. My expectations were surpassed.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the French welcome and how accommodating the staff were. Rooms were amazing and buffet was amazing
Stayed 2 nights in Oct 2023

10/10 Excellent

Aleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in the heart of Adelaide
What a fabulous hotel. Clean, modern and fresh. Great rooms, fantastic breakfast and well located for work or weekends away
Stayed 5 nights in Oct 2023

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Jos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience and service
Stayed 5 nights in Sep 2023

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, sevice cleanliness and amenities all exceptional. Wonderful buffet breakfast with cold press juices and great coffee!! Would higly recommend and would stay again next time we're in Adelaide
Stayed 1 night in Aug 2023

10/10 Excellent

Yixing

Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super nice staff!
Stayed 1 night in Jul 2023
Response from Heath Varcoe - Guest Experience Manager on 8 Aug 2023
Thanks for the review Jeffrey!

10/10 Excellent

Kaylah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how safe and luxurious the place felt. Staff were very friendly, and so many amenities to assist with our stay. Will definitely be staying again.
Stayed 1 night in Jul 2023
Response from Heath Varcoe - Guest Experience Manager on 18 Jul 2023
Bonjour Kaylah, It is wonderful to hear you enjoyed your time with us. We look forward to welcoming you again soon.

10/10 Excellent

Inia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jul 2023
Response from Heath Varcoe - Guest Experience Manager on 8 Aug 2023
Great to hear you enjoyed your time with us Inia!

6/10 Okay

Leroy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well appointed property, staff although polite and pleasant lacked the attention and professionalism expected at quality properties.
Stayed 1 night in Jul 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
What a beautiful hotel! Thank you for a very pleasant stay
Stayed 2 nights in May 2023

10/10 Excellent

Carolyn

Stayed 1 night in Jun 2023
Response from Heath Varcoe - Guest Experience Manager on 6 Jun 2023
Thank you for your review Carolyn.Wonderful to hear you enjoyed your time with us.Please visit again soon.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in May 2023
Response from Heath Varcoe - Guest Experience Manager on 31 May 2023
Merci Grant!Glad to hear you enjoyed your stay.

10/10 Excellent

Sallyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Adelaide’s Best Hotel. True 5 star luxury. The pool is delicious.
Stayed 1 night in May 2023
Response from Heath Varcoe - Guest Experience Manager on 27 May 2023
Bonjour Sallyanne,Thank you for that wonderful review. We certainly look forward to welcoming you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe stay again
All good but the breakfast service in the club lounge was pretty slow it took 40mins to arrive
Stayed 1 night in Apr 2023
Response from Heath Varcoe - Guest Experience Manager on 27 May 2023
Thank you very much for providing feedback on your stay Paul. We greatly appreciate you taking the time to assist us in our endeavors to continually improve.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good size room, they let me check in very early.
Stayed 4 nights in Apr 2023
Response from Heath Varcoe - Guest Experience Manager on 11 Apr 2023
Thank you very much for sharing your experience of the Sofitel Adelaide. It is wonderful to see you enjoyed your time with us. We look forward to welcoming you again soon.

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Heath Varcoe - Guest Experience Manager on 27 May 2023
Thanks for your review Melanie!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and room, very clean
Stayed 1 night in Mar 2023
Response from Heath Varcoe - Guest Experience Manager on 11 Apr 2023
Bonjour David,Thank you very much for taking the time to tell us about your stay at the Sofitel Adelaide. It is great to see you enjoyed your time with us.We look forward to your next visit.

10/10 Excellent

Elaine

Stayed 3 nights in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property staff and all that was in there was very nice, but quite expensive considering there are other Hotels in Adelaide cheaper and give similar facilities and standards. Staff were excellent particularly a young woman in the restaurant named Mingma
Stayed 3 nights in Mar 2023

2/10 Terrible

Warren

Stayed 2 nights in Mar 2023

8/10 Good

Jian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New and modern
Stayed 4 nights in Mar 2023

10/10 Excellent

Jenny Hongwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is so convenient, staffs are very friendly and helpful. Room is clean and comfortable. We are really enjoying our stay in Sofitel Adelaide.
Stayed 4 nights in Feb 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like loss of some laundry
Stayed 2 nights in Feb 2023

8/10 Good

Katy

Stayed 1 night in Feb 2023

8/10 Good

L M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023