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Reviews of Edna Addis Hotel

3 out of 5
Edna Addis Hotel
Aware Road, Addis Ababa

Reviews

6.8
Rating 10 - Excellent. 15 out of 68 reviews" "
Rating 8 - Good. 22 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 12 out of 68 reviews" "
Rating 2 - Terrible. 6 out of 68 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leikun

Travelled with family
Disliked: Staff & service, property conditions & facilities
They didn’t provide shuttle, no internet, not even toilet paper was provided. They forced me to pay cash even I showed them my receipt from Expedia and made me delayed my flight.
Stayed 2 nights in Oct 2022

2/10 Terrible

larry

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse possible stay for the price in Addis. No water one day. No lights in room on second stay. Moved to another room and no hot water and toilet wouldn't flush. Cancelled extra rooms early but would give no refund and tried to make me pay twice for rooms I paid for on Expedia. Terrible place would not recommend to anyone. Told them I was going to give a bad review and they couldn't care less.
Stayed 1 night in Dec 2021
Response from kalkidan on 17 Dec 2021
Dear MR. Larry we are really sorry for your bad experience but we have already fixed the problems and we are now in an excellent condition to give a quality service. Thank you for your feed backs.

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Kevin, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely environment
Facilities, staff, food, cost effectiveness, proximity to amenities, shuttle service provided were all excellent, particularly the friendliness and professionalism of all the staff.
Stayed 7 nights in Oct 2018
Response from Melat Sisay on 19 Nov 2018
Dear guest, thank you very much for your review. We are looking forward to welcoming you soon again to our Hotel. Hospitality Regards! Hagos Cherinet

8/10 Good

Tsega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
it was good

10/10 Excellent

DINESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Value for Money
The stay at Edna Addis was a very satisfying. The service can be rated as excellent. The staff is always ready to help even going out of their way if needed. The rooms are clean and in very good condition. The restaurant services good food at very economical price. The staff ensures arranging Taxi for travel. Hotel shuttle service is also available for Airport pickup and drop which was very helpful.
Stayed 5 nights in Jan 2018
Response from Gezahegn Tibebe on 24 Feb 2018
Dear Our valued Guest Mr.Danish We really appreciate for your feed and we are sure you we will see you soon

8/10 Good

Steve, Lagos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, very friendly staff
I stayed at Edna Addis twice recently and I want to commend the staff for being so helpful and friendly. The room was very clean, and the food in the restaurant, which was very good, was served promptly. Considering the excellent service, the price is modest. One suggestion and one concern. Either the curtains in the rooms need to be much darker, or a policy about the hall lights needs to be enforced. I switched them off on a couple of occasions when trying to sleep but someone switched them back on. The other thing is the noise. Guests in the room next door were quite noisy from 3-4 a.m. for some unknown reason, and the dogs on the nearby street make quite a noise early in the morning. Obviously the hotel can't do much about the dogs, but guests can be asked to be more considerate of other guests during the night.
Stayed 2 nights in Sep 2017
Response from Gezahegn Tibebe on 14 Nov 2017
Dear Our Esteemed Customer Really I want To forward for your building blocks suggestion. I will guarantee you that the next time you get darker & light curtain at a time in a room. With Regards Gezahegn GM

10/10 Excellent

Taha, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I stayed for 2 weeks at Edna hotel and I can say that my room was very tidy and clean all the time , I enjoyed breakfast buffet and 24 hrs bar servce delivering quality traditional food for all its customers . ,Above all, polite and professional the hotel staff members. I strongly recommend other to use this hotel.
Stayed 14 nights in Jun 2017
Response from Gezahegn on 26 Jul 2017
Dear our Esteemed customer Taha, We are being you have been with us & the review you gave us. I am sure that we will see again & again With respect & honor GEzahegn GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The Location was very good not much noise and the staff were really amazing it was great experience I love it.

8/10 Good

Leon, Harare

Liked: Staff & service, property conditions & facilities, room comfort
was my second time at the hotel and enjoyed the helpfulness of the staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good comfortable hotel. Staff friendly and helpful. Would stay here again.
Response from Edna Addis Hotel on 15 Feb 2016
Dear valued guest, Thank you for taking time to give us a feedback.we are so glad to make your stay pleasant. come and visit us again. Edna Addis Manager

8/10 Good

Delroy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and situated in central location,
Hi all ! My stay at hotel Edna ,this experience was classic, I liked the staff , the facility's,overall my experience was fantastic....and I look forward to reunite in near future.Just Connor....xxx.Exabbi Yesterly.
Response from Edna manager on 26 Jan 2016
Dear valued guest, Thank you for taking time to give us your feedback.we are so happy as you experience a nice stay at Edna.

6/10 Okay

Kirsten, Washington, DC

Liked: Staff & service
Good Value for Money 3.5
3.5 I would recommend Edna for value. It is not as nice as the top hotels in Addis, most of which I have tried, but is also significantly cheaper. It was clean overall but a little rough around the edges. Food was good and friendly, helpful service. I would stay here again for a hotel in this price point but for business I will probably splurge and go to a slightly nicer hotel.

8/10 Good

bruna

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Yared, Addis

Fair but a bit expensive
A little expensive for the room. ...but nicer people

4/10 Poor

BERNARD, Ijebu Ode, Ogun State, Nigeria

Disliked: Cleanliness, staff & service, room comfort
Unheathy Reception at Edna Hotel Addis
We were at the hotel as a team of 8 people. The hotel is a fraudulent one. Extremely bad management and we realized that the manager at the time we visited the hotel for UN Conference between on the 11th of July lacks managerial technical know-how as her statements are grossly unreliable, unethical and unhealthy. We got to the hotel on 11th and taken to another hotel to spend a day in 3rooms while we made reservation for 6 rooms and to come back the next day because of a minor maintenance, on getting back we were told that they are not receiving us again that they have got to make arrangement for us before at another place without telling us and we have paid since six weeks and they did not inform us that they cannot receive us. when making the booking they promised 24hrs internet and we were eventually taken to a place that we were completely cut off from the world as we had no internet. In a nutshell,we cannot recommend Edna Hotel Addis to our enemy to stay.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfortable transportation
I stayed at Edna Addis Hotel for 3 weeks. The staff were so friendly and respectful people. Everyone work together to get what you need. The only issue I have was the internet connection. Other than that everything went well at Edna Addis Hotel.

8/10 Good

Jonathan, Bromley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
I spent three weeks in the Edna Addis. Staff were friendly and helpful, and I had little problem communicating. I had a large bed in a very spacious and quiet room. The lounge/dining room is very good for eating, taking snacks and working on the computer. WIFI worked OK, though I occasionally had to move around a bit, or wait for a later hour, to get a good signal.

10/10 Excellent

Chelsea, St. louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Edna area of Addis.
The hotel staff was great and very accommodating! We had paid an extra person fee with our online reservation so they moved an entire third bed complete with box spring and mattress into our room! The only negative is that the location could be in a more central area, but there was a complimentary airport shuttle and the staff helped connect us with a good taxi driver. The free breakfast was delicious! We very much enjoyed our stay at Edna Addis.
Response from Blen Abrha on 12 Mar 2015
Thank you for your prompt replay and definitively we will improve more also in near future. Managements!!

4/10 Poor

maureen, Sydney Australia

Disliked: Staff & service
overnight stay
There was no Wifi at all excuse given that it was a problem throughout Addis I went to the nearest internet cafe and the connection was perfect There were no TV channels only 2 local channels There was no hot water morning and night The towel given to me was full of holes and of a very rough material The breakfast food was cold They did offer a free shuttle service to airport Tourist information was inadequate and incorrect I was quoted a very high price for a taxi by hotel management and was told that was a fair price but negotiated one myself at a lower price

6/10 Okay

Verified traveller

Average stay
Greeting and transfer from the airport where fantastic. Staff were extremely friendly and helpful. However, the lights in the bathroom never turned off and it also had a lingering smell of sewage. We had luke warm showers and the tv never worked properly. Overall it sufficed for a few hours on our way to the airport, but we would not have wanted to stay longer unless those issues were resolved- especially the hot water

8/10 Good

Alfred Buhitsya, Kampala, Uganda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Edna Addis Hotel
Welcoming staff with a personal touch. The room was fair and decent. The hotel is clean save for its fairly noisy neighbourhood. Good stay for the price.

10/10 Excellent

AA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was very clean and the staff were very helpful and friendly.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Edna Addis Hotel
Stayed a night at the Edna Addis. Was not a bad stay overall. Good comfy beds, okay rooms. Airport pick up worked-although hotel did not respond to earlier email and I had to call A bit loud if you face the street and no hot water in shower The staff is friendly.

4/10 Poor

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tristan, Northampton

Disliked: Room comfort
Useful Hotel near centre Addis
Very reasonably priced hotel in centre of Addis. Stayed 1 night no Hot water in room didn't complain as only 1 night. Large room catering good.

8/10 Good

Ravindra, India

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Staff and a good hotel
It was a good stay which I enjoyed. Have suggested the management to put a tea/coffee maker in the room which is a standard practice all over the world. And to at least give one bottle of water every day. Overall am satisfied and would stay again, whenever I am in Addis Ababa.

8/10 Good

Fekadu, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Wireless internet nonexistent

8/10 Good

Jann, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
The hotel offered a good clean room. Unfortunately we often had no hot water and the Wi-Fi was difficult. Paying by credit card is almost impossible although advertised. Breakfast needs to be improved.

8/10 Good

robbie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel
Very helpful and friendly staff, clean and comfortable. food is fine, not five star, but perfectly ok. Great place to stay, not too far from city centre - 5 to 10 mins in a cab. surrounding area isn't fantastic to look at, but not a problem if you are spending your time in the centre.

6/10 Okay

tawfik

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Never again
Unfortunately, my stay was spoiled by the rundown state of the hotel: the room was much worse than the pics, I didn't have hot water for 3 days despite complaining on a daily basis and being told that they would have restored it shortly, the WiFi never worked, on the 4th day I woke up with water coming down from the ceiling and they tried to change my room with a worse one, then they moved me to a suite but unfortunately I had booked a suite in the first place, so I figured out they had given me a lower level room for the price of a suite in the first place. The personnel of the restaurant was very nice, but all the rest was extremely poor. Never again!
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
versprechungen wurden nicht gehalten, die unkompliziert reparatur einer nachtischlampe dauerte mehr als 1ne woche. stromführende leitungen ohne schutz, das bad sehr runtergekommen und sehr schmutzig voll schimmel, das fernsehen ....., insgesamt war das zimmer eine katastrophe.
Stayed 7 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Décevant
Pas d eau chaude malgré nos réclamations, WC bouche, cafards, bruyant mais grande chambre. Dîner infâme (frites tellement dures que l on ne pouvait pas les attraper à la fourchette) mais nous avons fait de meilleurs repas ensuite. Accueil gentil.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018
Response from Eyrus Tufa on 24 Feb 2018
Dear Your Excellency We really appreciate for your review and we are sure we will see you soon with regards Eyrus Tufa MM

4/10 Poor

Christophe, Nice

Disliked: Property conditions & facilities, room comfort
BOF
Hôtel moyen pour Addis Abeba. Nous avons du faire au moins trois chambres différentes sans en trouver une ou il n'y avait pas un problème (porte d'entrée qui ne ferme pas de l'intérieur, fenêtre qui ne ferme pas, pas de lumière, etc). Ces problèmes sont récurrents en Ethiopie : on construit des hôtels mais après personne pour l'entretien. Tout se dégrade. Et pour l'eau chaude, elle l'est pour eux mais est ultra tiède... Le personnel est quant à lui sympa. Dernier point : personne n'est venue nous chercher à l'aéroport malgré notre demande. Le véhicule était hors service selon le personnel. 10 Euros de taxi... Et le lendemain matin le véhicule était stationné devant l'hôtel, en parfait état de marche... Nous constaterons que c'est une excuse récurrente en Ethiopie.
Stayed 2 nights in Dec 2017
Response from Gezahegn Tibebe on 13 Jan 2018
Dear Our Esteemed Customer Thank you for your feedback and your feed back enabled us to saw ourselves,be sure for the next arrival you will find radical change. With Regards

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Eric, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et propre
Après un voyage dans l'ouest de la capitale, très belle surprise en découvrant notre hôtel à Addis !!! Accueil très chaleureux, chambre très propre et spacieuse, sdb très bien équipée (eau chaude à tout moment, ce n'est pas le cas dans tous les hôtels), wc propres. L'ensemble du personnel est à votre écoute pour rendre votre séjour le plus agréable possible. Le restaurant de l'hôtel propose des plats traditionnels et classiques à prix très compétitifs. Les quantités servis sont gargantuesque, un plat pour 2 personnes est largement suffisant... Le service navette pour l'aéroport (gratuit) est très appréciable surtout pour des arrivées/départs nocturnes. Nous retournerons sans hésitez dans cet hôtel lors de notre prochain séjour à Addis... Merci à toute l'équipe de l'hôtel...

8/10 Good

Øystein, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell til ein bra pris
Vi hadde eit veldig bra opphold på Edna Addis hotell. Fine rom og veldig god service. Frukosten var heilt fabelaktig. Eit lite trekk var at vi såg nåkre kakkerlakker på soverommet.

8/10 Good

Endre, Oslo

Liked: Cleanliness, staff & service, room comfort
Rimelig hotell, godt kjøkken, hyggelig personale
Forretningreise, hotellets sentrale beliggenhet gav kort reisevei til møter, universitet, museer, tennisanlegg. Negativt - dårlig internettforbindelse, vannet måtte renne lenge før det kom varmt vann i dusj

8/10 Good

Mogens, Fredericia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ankom sent nat og brugt til hvile efter lang flyvetur inden videre rejse ind i landet. Fungerede fint til vort behov. Venlig og fin service.

6/10 Okay

Verified traveller

Nach vorheriger e-mail klappte Airport-Transfer sehr gut, Hotel recht zentral gelegen mit guter Minibusanbindung tagsüber, Frühstück reichhaltig, Toilette nicht über jeden Zweifel erhaben. Über Expedia war mir eine Aufenthaltsverlängerung von 1 Nacht tel. zugesichert worden, wobei ich dann einem Aufpreis zustimmte, da nur ein 3 Bettzimmer frei sei. Allerdings stellte ich fest, daß von Seiten Expedia doch keine Buchung erfolgt war , weiß nicht warum es zu einem Mißverständnis kommen konnte!! War nicht weiter schlimm, da ich dann doch 1 weitere Nacht zum üblichen Preis (vor Ort bar bezahlt) mein Zimmer behalten konnte. Hoffentlich hat mir Expedia dies nicht zusätzlich in Rechnung gestellt.

6/10 Okay

Ali, Zuerich

Disliked: Staff & service, room comfort
Disostor
An 3rd day I ate by hotel restaurant and in the night at 1 am I had foodpoisen the meat was too old coocked they took me to hospital hotel administration I mean I had bad time there even I am back home still visiting Doctor they paid for hotel and offered me some biscuite and coffee for 2 days no english understanding staff only broken english being spoken no German French spanish or etc not recommended for people who need comfort and piece of mind

4/10 Poor

victoria

Disliked: Staff & service, property conditions & facilities
Falta de formalidad
He rellenado las casillas anteriores para poder enviar este comentario pero NO SE como es el hotel ya que a pesar de tener reservadas y PAGADAS las habitaciones al llegar nos dijeron q no tenian habitaciones libres, que el hotel estaba lleno y nos mandaron a otro. Por supuesto que me parece una enorme falta de respeto y de profesionalidad y que no recomendare nunca este hotel

2/10 Terrible

E, München

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keine 3 Sterne
Sauberkeit, Service und Ausstattungsqualität der Zimmer und Bäder war ungenügend. Trotz mehrerer Zimmertauschaktionen war keine bessere Qualität zu bekommen.

6/10 Okay

Armin, Dar Es Salaam

Disliked: Staff & service
Leider schlechter Shuttleservice, ansonsten ok
Leider hatte der Flughafenshuttle 2h verspätung, ansonsten alles ok.

4/10 Poor

pierre, Montpellier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nous avons séjourné 3 nuits ds une pièce dont la serrure etait cassée et il fallait a chaque fois demander un passe pour l'ouvrir.cette chambre 101 est au rdc dans la cour centrale où l'on entend le personnel très tôt le matin et les clients tard le soir. L'hôtel était cpdt propre, le personnel bienveillant et le petit dej bon. On a eu de l'eau chaude. En évitant la chambre 101 le séjour peut être correct.