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Reviews of At Home Boutique Hostel and Suite

2 out of 5
At Home Boutique Hostel and Suite
204/4B Klanaa Street, Accra, Greater Accra

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kwasi

Disliked: Staff & service, room comfort
Stay Away!
There was no room available even though they continued to post that they had two available. Their solution to a problem of their making was to suggest another hotel many kilometers away at my own expense and additional payment. They still haven't refunded my money that was paid through hotels.com. I take this opportunity to warn prospective travelers to stay far away from this hotel. It's a nightmare.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This place is okay until something doesn't work, then staff seems to have no jurisdiction to change anything. Owner is uncaring and lacks customer service skills. I was kept five hours waiting to check in and no apology or adjustment of payment was given.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Staff are friendly, got upgraded but the WIFI is not the best...…service were interrupted couple days
Stayed 2 nights in Jan 2019

8/10 Good

Michael, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convienent and good access
Good for the night life . Close to basically everything including shopping and entrainment . Close to all the popular beaches in Accra .
Response from General Manager on 16 Jan 2017
we will be happy to see you again,thank you kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some problems the first nigh, twhich the staff on duty tried but were unable to fix in the recently built new part of the building . The following morning the owner quickly moved me into a different room demonstrating real concern about customer service. All the staff were very keen to provide good service. I was impressed so shall stay there again in two weeks time.
Response from General Manager on 13 Dec 2016
we will be happy to see you again sir. thank you. kind regards maria(receptionist)

10/10 Excellent

Oyindamola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean hotel
Amazing hotel. Impeccable service delivery. Hotel attendants very polite and helpful. Wi-fi was very good too.
Response from General Manager on 12 Dec 2016
Thanks sir we appreciate by maria

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing affordable hotel in Accra
This is by far the best hotel I've stayed in while traveling back and forth between Ghana and the United States for ten years. The price is reasonable, the rooms are clean and in good repair, and staff is great. The location is also great.
Response from maria on 4 Dec 2016
Thanks

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice at a reasonable price
Friendly, clean and good location, would recommend.
Response from General Manager on 15 Dec 2016
thanks maria

8/10 Good

Ali, BF

Liked: Cleanliness, staff & service, property conditions & facilities
21-24 Stay I july
Very kind staff.
Response from General Manager on 6 Dec 2016
Thanks Mr Ali

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff, they are so helpful and take good care of me and my belongings. Clean rooms and nice surroundigs.
Stayed 13 nights in Jul 2019

10/10 Excellent

Carin, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful Hostel that truly is "a home away from home"! This was my second time here, and I would go there again! I stayed two weeks both times. They have upscaled it since last time, change windows and repaint the walls. They also have more rooms. The staff is wonderful and take very good care of me and my things. I highly recomend @Home Boutique and Hostel. The surroundings is calm and friendly and close to Oxfordstreet.
Stayed 12 nights in Oct 2018

8/10 Good

Shun, Japan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Carin, Boden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hem när du är hemifrån!
Ett mysigt litet hotell perfekt för dig som reser ensam eller i ett litet sällskap. Personalen är hjälpsam, rummen små men trevliga, toaletten ren och duschen är det bra tryck i! Sköna, rena sängar och handdukar. Omgivningen är trygg att promenera i. Nära till Oxfordstreet men ändå lugnt. Rekommenderas varmt!
Stayed 14 nights in Oct 2017

2/10 Terrible

Martin, Münster

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel will keine Gäste
Trotz Buchungsbestätigung und mehrfachen Anschreibens an das Hotel erhielt ich keine Antwort. bei Ankunft nach 14-stündiger Anreise wurde mir mitgeteilt, dass keine Zimmer mehr frei seien. Auch die Vorlage, der Buchungsbestätigung nutzte hier nichts. Ich war gezwungen, mir ein anderes Hotel zu ungünstigeren Konditionen zu suchen. Diese extremen Unannehmlichkeiten nach der langen Anreise wären erspart geblieben, wenn man mir auch meine Sicherheitsanfragen per Mail wenigstens einmal geantwortet hätte. Um eine schriftliche Bestätigung der Nichtverfügbarkeit von Zimmern zu erhalten, musste ich viermal das Hotel aufsuchen und erhielt diese dann auch nur auf ausdrückliches Drängen auf ein von mir selbst vorformuliertes Schreiben. Das ist für mich absolut inakzeptabel.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort