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Reviews of The Nordic Villa

3 out of 5
The Nordic Villa
No. 52, Mike Akhigbe Way, Jabi, Abuja

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 77 reviews" "
Rating 8 - Good. 28 out of 77 reviews" "
Rating 6 - Okay. 5 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

2/10 Terrible

Uchenna A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nordic Villa overbooked. I booked a suite and I was told there are no more rooms available at 4pm. After complaining about their unprofessional nature, they found a room but it is a downgraded regular small room with no windows. I received no refund for the cost difference of the room.
Stayed 2 nights in Apr 2024
Response from C Umerah on 27 Apr 2024
Dear Uchenna,We sincerely apologize for the inconvenience you experienced during your recent stay at Nordic Villa. It is regrettable that you were initially informed of no available rooms and later provided with a downgraded room without windows. This was due to an error from our channel manager, and we deeply regret any frustration this may have caused.Please know that we take your feedback seriously and are working to ensure such incidents do not recur. We understand your disappointment and would like to make it up to you. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you for bringing this to our attention.Warm regards,The Nordic Villa Management

8/10 Good

Chandanie, Ozone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 3 nights in Apr 2024
Response from C Umerah. on 27 Apr 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful. We strive to provide excellent service, and it's always rewarding to hear when our efforts are appreciated. We look forward to welcoming you back to Nordic Hotel Abuja in the future.Warm Regards,The Nordic Villa Management.

8/10 Good

Panganai

Stayed 2 nights in Apr 2024
Response from C Umerah on 29 Apr 2024
Thank you for your rating

10/10 Excellent

Hellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor spaces were great, the added service like taxi, the food was great. Overall I had a wonderful stay
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular were wonderful. Attentive, friendly, professional, and happy, which you don't always find in a Nigerian hotel. The rooms were nice and the beds were divine. The grounds were beautifully landscaped with lovely outdoor seating areas.
Stayed 3 nights in Jan 2024

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Ama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and clean environment tucked away in a nice part of Abuja. The staff are courteous and extremely helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how cozy and neat this place is. Very professional services. The continental breakfast menu was top notch.
Stayed 7 nights in Aug 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay
Stayed 1 night in Sep 2023
Response from Andre on 2 Oct 2023
Dear Terry,We are glad you enjoyed your stay.We look forward to welcoming you back.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one the best hotels in Abuja. I stay here every time I come into Nigeria.
Stayed 1 night in Jul 2023
Response from Andre on 10 Jul 2023
Thank you so much for your patronage. We look forward to welcoming you back.

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Property is private and quite, very clean and helpful staff.
Stayed 5 nights in May 2023
Response from Andre on 7 Jun 2023
Dear Jamil,We are glad you enjoyed your stay and we look forward to welcoming you back.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms, staff were helpful and very welcoming. I will definitely stay here again! Good value for money.
Stayed 1 night in Mar 2023
Response from Andre on 14 Apr 2023
Dear Amanda,Thank you so much for your patronage.We are glad you enjoyed your stay and we look forward to welcoming you back.

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and have stayed many times. But the VIP access is a bit of a joke. I always have to struggle to get the bottle of wine and am never offered an upgrade.
Stayed 1 night in Feb 2023
Response from Abuchi on 20 Feb 2023
Dear Terry,Thank you for leaving this review as we highly appreciate it.I want to apologise for the lack of access to the VIP amenities promised you, and as such I will make sure that all VIP guests always have access to the VIP amenities available for them.Warm Nordic Regards.

10/10 Excellent

Peter

Stayed 1 night in Jan 2023

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for Abuja
Stayed 1 night in Jan 2023
Response from Abuchi on 18 Jan 2023
Thank you for the positive rating and review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always cozy and super friendly
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! but Hotels.com info not 100% accurate
The room & bathroom were clean and comfortable and also spacious. staff were very friendly and respectful. drinks on arrival was a nice touch too. Only downside is the photos advertised are of their sister-branch. The Nordic Villa has no fitness centre, restaurant or swimming pool on site (so no early morning swims!) They do however have a shuttle service to take you to the other branch about 15mins away. Just a bit misleading.
Stayed 1 night in Jun 2022
Response from Tersoo. on 4 Jul 2022
Dear Esteemed Guest, Thank you for your review. We greatly appreciate your patronage and we are happy to know you had a positive experience overall. Sorry for any inconvenience with fitness center, the situation with the gym and swimming pool is clearly stated on the website under the amenities to prepare guest before their arrrival and to help with choice when seeking a place to stay in Abuja. We do not intend to deceive guests in any way to make reservations at the Nordic Villa but we went an extra mile with the concept to ensure free access for our esteemed guests during their stay. Thank you for staying at the Nordic Villa. Warm Nordic Regards, Tersoo.

6/10 Okay

Toyedayo, Lawrenceville

Stayed 2 nights in Jan 2022

4/10 Poor

Livinus

Liked: Cleanliness
Disliked: Staff & service
Totally lacking courtesy, only served its own version of continental breakfast. Do not serve lunch and dinner. No taxi service attached to it. Rude staff. Not friendly and not helpful.
Stayed 1 night in Dec 2021
Response from Tersoo. on 27 Dec 2021
Dear Livinus, Thank you for your review. We sincerely apologize for any shortcomings you experienced during your stay, we are constantly working towards better service delivery. We assure you that you will have a positive experience anytime you visit us again. We appreciate your patronage. Warm Nordic Regards, Tersoo.

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a warm home from home cosy atmosphere. Great place.
Stayed 3 nights in Oct 2021
Response from Tersoo. on 27 Oct 2021
Dear Rachel, Thank you kindly for your review. We apprciate your patronage and loyalty to the Nordic brand. We look forward to your next visit. Warm Nordic Regards, Tersoo.

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who take care of every need.
Stayed 1 night in Oct 2021
Response from Tersoo. on 19 Oct 2021
Dear Peter, Thank you for your review. We appreciate your contribution to our business. You are always welcome to the Nordic Villa. Warm Nordic Regards, Tersoo.

8/10 Good

Maro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend
It was a good stay. Place was neat with a nice ambience
Stayed 1 night in Oct 2021
Response from Tersoo. on 13 Oct 2021
Dear Maro, Thank you for your positive review. We are glad you enjoyed your stay with us. We appreciate your patronage, and thank you for choosing to recommend us to the world. We hope to welcome you back at the Nordic Villa someday again. Warm Nordic Regards, Tersoo.

6/10 Okay

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like this property but of the four times I've stayed here, this was the most disappointing. Internet wasn't working, my room was not that great, I had to insist to get fruit for breakfast. Otherwise, great personnel and nice environment.
Stayed 2 nights in Sep 2021
Response from Tersoo. on 20 Sept 2021
Dear Terry, Thank you for your review. We sincerely apologise for any inconvenience encountered during your recent stay. It has not been like this as you rightly mentioned. I trust you will have a better experience when next you visit. Kindly accept our apologies, we appreciate your patronage and would love to have you back at the Nordic Villa. Warm Nordic Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Nordic Villa was amazing. I look forward to visiting soon again
Stayed 2 nights in Aug 2021
Response from Tersoo. on 26 Aug 2021
Dear Aliyu, Thank you kindly for your excellent review. We appreciate your patronage and would like to have you back and back again. Warm Nordic Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
One of the best beds I have slept in Abuja. However I was expecting a more 'western' bathroom. However, there was plenty of hot water and decent water pressure.
Stayed 1 night in Apr 2021
Response from Tersoo. on 13 Apr 2021
Dear Esteemed Guest, Thank you for your review. We are glad you enjoyed your stay with us and we look forward to having you stay with us again. Sorry for any inconvenience while staying with us. We are working on the bathrooms to meet our guests expectations. Warm Nordic Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
One of the best beds I have slept in while in Abuja. However, I was expecting a slightly more 'western' bathroom. That said there was plenty of hot water and the shower had decent water pressure.
Stayed 1 night in Mar 2021
Response from Tersoo. on 9 Apr 2021
Dear Esteemed Guest, Thank you for your review. We are glad to know you had a positive experience while at the Nordic Villa. We hope to meet all of your expectations when next you visit. Sorry for any inconvenience please. Thank you for your patronage. Warm Nordic Regards, Tersoo.

8/10 Good

Chinedu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Tersoo. on 17 Feb 2021
Dear Chinedu, Thank you for taking out time to leave a review for the Nordic Villa. We appreciate your patronage and we look forward to your next visit. Warm Nordic Regards, Tersoo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very unique experience for me seeing a hotel that mirrors its online pictures. I was impressed with the location and the state of the hotel itself. Very neat and simplistic decor. My only complaints are the lighting and no kettle in the room. Other than that I was impressed with the amenities available at the Gym and Pool - the one thing that let this experience down were the management staff at Blue Cabana - I don't know what the issue is with keeping a key at reception for those using the facilities. Every single time the hotel reception need to go and seek authority for the key. Another thing that pissed me off is the fact that every time I go there they are for a card which apparently inst always given but the understanding is the towels provided act as they "key" i was made to explain myself on too many occasions which became pathetic and embarrassing. The Nordic as a hotel in all was a positive experience. Although booking from Expedia should have come with breakfast
Stayed 3 nights in Dec 2020
Response from Tersoo. on 27 Dec 2020
Dear Distinguished Guest, Thank you so much for your review. We are glad you had a positive experience with our staff and the services rendered at our facility. We regret the challenges you encountered at the fitness center, we sincerely apologize for this and we are making amends already and this will not happen again. Thank you for your patronage and we look forward to welcoming you to our place again. Warm Nordic Regards, Tersoo.

8/10 Good

Amaka

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and great value
The staff were amazing and really friendly helpful. The place is neat. The breakfast wasn’t great, limited options. There were ants in the bathroom non stop. The hotel is really cosy and has lots of working space which is nice.
Stayed 1 night in Nov 2020
Response from Tersoo. on 26 Nov 2020
Dear Amaka, Thank you kindly for your review. We are glad you had a positive experience over all. And we do apologize for any inconvenience during your stay. We look forward to a better experience during your next visit. Thank you for staying with us. Warm Nordic Regards, Tersoo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively large bright room, lovely staff, peaceful working environment but excellent leisure pool and gym at sister Nordic Hotel 10 mins drive away via complimentary transfer there and back.
Stayed 2 nights in Mar 2020
Response from Tersoo. on 15 Mar 2020
Thank you kindly for your review, we are glad you are satisfied with our services. We will strive to do more.

8/10 Good

Aliyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
The hotel was quite decent and I intend to stay there again
Stayed 1 night in Jan 2020
Response from Tersoo. on 22 Jan 2020
Dear Aliyu, Thank you kindly for your review, we appreciate your compliment and patronage. We look forward to having you and your associates at the Nordic Villa soon. Warm Nordic Regards,

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Tersoo. on 18 Nov 2019
Dear Joseph, Thank you so kindly for your review, we appreciate your patronage and hope to have you back soon. Warm Nordic Regards, Tersoo.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Tersoo on 9 Oct 2019
Thank you for your review. We so much appreciate your patronage and we hope to have you back soon.

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Tersoo. on 17 Aug 2019
Dear Len, thank you for reviewing the Nordic Villa positively. We appreciate your patronage and we hope to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Room was small but clean Service was great Breakfast was room serviced
Stayed 5 nights in Jul 2019
Response from Tersoo on 30 Jul 2019
Thank you for staying with us. We are glad to know you experienced quality service. We look forward to having you back.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
I have stayed here before and live this hotel, but this time my room bathroom was a bit dated and the shower didn’t work very well. A bit disappointing. I would recommend checking the room before settling in. It’s still a nice quiet place to stay.
Stayed 1 night in Jul 2019
Response from Tersoo. on 13 Jul 2019
Thank you for your review. Constant maintenance is our priority and we appreciate you for expressing your views which will be given due consideration. Thank you for your patronage.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor with friendly staff but the breakfast options were limited
Stayed 2 nights in Jun 2019
Response from Tersoo. on 3 Jul 2019
Thank you for your feedback. We have on the breafast docket a section below the complimentary section where you could select from a couple of options at a token if you need extra after the complimentary breakfast served. We are sorry if this was not related during your stay. Thank you for the patronage.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Tersoo. on 1 Apr 2019
Thank you kindly for your review. We appreciate your patronage.

8/10 Good

Dami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well managed and it is very clean
Stayed 1 night in Mar 2019
Response from Tersoo. on 28 Mar 2019
Dear Demi, Thank you so kindly for your review. We appreciate your patronage and would love to have you and your associates stay with us again and again. Warm Nordic Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Tersoo on 10 Mar 2019
Thank you so kindly for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and the staff professionalism. I was impressed with the staff that was on duty at the front desk when I arrived late on November 30, 2018. He made sure I did not go to bed hungry by securing food even though it was late and the kitchen was closed. The room I stayed in and the compound was really clean. Love the deco and simplicity of the hotel. Will recommend to friends and family.
Stayed 4 nights in Dec 2018
Response from Tersoo. on 11 Dec 2018
Thank you so kindly for your review. We are fulfilled that had you a positive experience, we look forward to having you back. Thank you for your patronage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and private villas. Staff all over were helpful and tried their best to accommodate my needs. The villas are well located to Jabi Mall, which is only a 10/15 minute stroll away. I’d recommend this place.
Stayed 8 nights in Nov 2018
Response from Tersoo. on 4 Dec 2018
Thank you so kindly for your review. We are so glad you had a good experience and would love to have you and your associates come again and again. Thank you for the patronage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Very clean with all amenities.
Stayed 1 night in Sep 2018
Response from Tersoo on 7 Oct 2018
Thank you for staying with us, hope to have you back soonest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and friendly
The hotel is an oasis of style in Abuja, with super-friendly staff.
Stayed 3 nights in May 2018
Response from Tersoo on 12 Jun 2018
Dear Anonymous, Thank you so much for your review. We are glad you appreciated our uniqueness and you loved our concept and decided to share your experience with millions of travellers out there. Thank you for your patronage and we hope to have you back soon. Warm Nordic Regards, Tersoo

10/10 Excellent

Aminu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Abraham on 4 Apr 2018
Many thanks, Aminu. We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018
Response from Tersoo on 30 Jan 2018
Thank you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Always love staying here. Great relaxed atmosphere and amazingly friendly staff. Can't wait for my next trip back.
Stayed 6 nights in Jan 2018
Response from Tersoo on 21 Jan 2018
Dear David Thanks very much for the kind words. Always good to have you staying with us. We can't wait to welcome you back! Warm Nordic Regards, Tersoo

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
The Nordic Villa is a very nice boutique hotel! It is a bit off the main highways, but well worth the effort to find and stay. The staff is very friendly and helpful.
Stayed 1 night in Dec 2017
Response from Abraham Gowono on 16 Dec 2017
Dear Terry Thank you very much for taking time to review Nordic Villa. We thank you for your kind words and we do hope to welcome you back anytime soon! Warm Nordic Regards. Tersoo