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"I will openly admit I chose this hotel purely based on its location, and for the fact that it was in James Bond’s Spectre. It was my first time in Mexico City so I wanted a hotel that was in the historical centre. I literally cannot say enough about the hotel. The room was beautiful (I had a junior suite) overlooking the Zocalo—clean, comfy bed, nice bath amenities, etc. The hotel itself is an icon from another era, with one of four of the largest glass ceilings in the world—absolutely stunning. The rooftop restaurant has spectacular views and a lovely buffet breakfast. However, the most memorable part? The staff. Right from the moment I walked in, I had never felt so at home. Adrian checked me in and was so helpful in booking a tour and offering any help to make my stay the best. Mario, Miguel, and Alejandro were always at the front door ensuring I had my rides in the old elevator (it’s beautiful), and Miguel even walked me 10 minutes to my taxi pick up one morning when the streets were blocked off. It was truly a pleasure to have stayed at this icon of a hotel in one of the most beautiful cities in the world. I would stay here again in a heartbeat."

"Staff was extremely friendly and courteous. Some of the guests not so much!"

"Very clean"

"Great hotel. Definitely worth the 5 star rating!"

"Wonderful hotel! Excellent location with amazing staff, clean rooms and the included free meals at the hotel cafe were great! Would recommend this hotel to anyone going to Mexico City!"

"Location convenient. Hospital, cleanliness. "

"The staff was wonderful! They were very accommodating and friendly, able to watch our luggage prior to check in and after check out so we could explore the city freely. The rooms were very clean and the kitchen was a nice amenity to have. The staff was able to recommend places for breakfast and direct us to any close by monuments. Location is wonderful, only a 10 minute walk to the nearest metro station and right next to an Oxxo. Prior to check out, the staff helped arrange a taxi to transport my family and I back to the airport. I would definitely stay here again in the future."

"Great service "

"Only issue is that room service missed cleaning my room…"