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"The highlight of our 2 day stay was Joseph. He was a five star employee, really positive, helpful and a great ambassador for the hotel. Our 'premier' room was spacious, clean and modern. Everything we needed. We don't like leaving negative reviews but his hotel just lacked any sort of guest interaction (apart from Joseph!). The breakfast time had to be booked and adhered to.. but the offer was really poor. No member of staff present, really basic and no real thought. We choose to stay in this hotel as it was my birthday treat. We told reception before we arrived but they did not even wish me a happy birthday let alone leave a message. We would have been a lot happier somewhere else! If you want a soulless place to say which is clean, modern and central this is fine. Don't expect anything more... unless of course Joseph is working ."

"Place is modern and very clean. Did laundry, very helpful! It’s close to train/bus which we needed. The codes to use at the door and to your room were easy. (I’m older, so I’m use to keys and cards lol!)"

"It is a must!!"

"Mi estancia en dp Cristal fue muy buena. Tiene una ubicación inmejorable justo a la salida rumbo a Portomarín pero en una zona con restaurantes, bares, etc. El hotel es extremadamente tranquilo y mi cuarto estaba impecable, parecía recién remodelado. Lo recomiendo al 100%. Si no califique al personal fue porque te mandan todo por adelantado y no tienes necesidad de contactar a nadie en la propiedad."

"Great spot for backpackers. Beautiful view and window. Unfortunately room smelled horribly like cigarettes (people sitting right outside your window smoking). Crowded"

"Large apartment. Three single beds in bedroom were perfect for me and my sons. Kitchen is good, clean and has all the kitchenware you need. Apartment is right beside a big chain supermarket. Great place to use for the Camino de Santiago if you want a little private time."

"Very poor customer service"

"Out of the way. Restaurant poor hours."

"Excellent parador in 400 year old monastery high above town. Plenty of parking, staff friendly and helpful, room large and well equipped. Restaurant was superb, great service and very high quality food. Not much to see in Monforte, but a drive through the Sil valley is stunning."