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"Excellent hotel, staff, and location"

"Very poor customer service"

"Luxury room on the camino. Just perfect thank you."

"Terrible stay- has bed bugs! Got bitten and saw loads of them crawling around. Don’t stay here "

"Room was well maintained. We had an excellent view of the canyon. The food for dinner and breakfast was amazing and the staff were very accommodating. Great service and atmosphere. The only negatives have to do with are the spa area and services. They charge to use the circuit and time limit you. The pools were warm, not hot. Some features didn't work. The Exterior hot tub should have been the crown jewel but it was tepid at best. Best features were the heated lounge chairs and the steam room. We wanted to get a massage but that needs to get booked well in advance, which is frustrating. Still, hiking around and seeing the beautiful landscape was an unforgettable experience. Well worth the stay."

"Out of the way. Restaurant poor hours."

"Friendly staff, great room and nice place for a stroll"

"Clear instructions on how to enter the property. Very clean, it was huge. Lots of space. "

"The hotel is situated right above the town (kinda on the outskirts), which means that it's got free and ample parking, feels very in touch with the natural surroundings (even though it's next to the highway, which you'd never know because it's so quiet), and is spacious throughout. The highlight of the stay was the pool/sauna area! Highly recommend! There are two pools and a sauna, all of which are similar to the kinds you'll see at other Parador properties, and are wonderful. Use of the facilities is included in your hotel fee, which isn't always the case at Paradors, so I highly suggest taking advantage of it while you're there. Not many eateries around, however, so you'll likely have to go into town if you want a meal outside of the hotel. We did breakfast, which was a bit expensive for what you got (~20 euros per person), but convenient and fine. We stayed here for three days while we explored the area and took half day trips out to other spots, and it was a perfect hotel for that, too. Finally, the price of the room per night was more than affordable for what you got. I recommend staying here if you're in the area."